Lou Ciorra | Page 10

Matt Marano, was great to work with. Also on his game and super organized. Highly recommend working with him. Also on his game and super organized. Highly recommend working with him. More

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Fantastic buying experience from start to finish! Staff was thorough and extremely efficient with my time. 10/10 recommend this dealer to anyone in the market for a new or pre owned car! Staff was thorough and extremely efficient with my time. 10/10 recommend this dealer to anyone in the market for a new or pre owned car! More

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I bought a brand new Kia Sportage about 3 weeks ago but I needed to take it back because they mistakenly did not inspect it correctly’. I was so excited but it turned into an inconvenience. I only found out needed to take it back because they mistakenly did not inspect it correctly’. I was so excited but it turned into an inconvenience. I only found out when I was ready to leave with the car. I had already been there 3 hours!! Then I had to wait another 2 hours when I went back to get it properly inspected. Then when I got home, I realized they forgot to give me the registration sticker for my windshield. And then a week later my insurance company notified me that they never received the bill of sale, which they never gave me, and window stick for original sale. Now I’m still waiting and Monday, which is in 3 days they will cancel my insurance. If I ran my classroom the way they run this facility my students would not learn a thing!!! More

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Had a really good experience Luigi was very helpful I’ve never bought a car from a dealership before and he made the whole experience so easy. I’m so happy with my car it’s awesome never bought a car from a dealership before and he made the whole experience so easy. I’m so happy with my car it’s awesome More

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I purchased the 2023 Kia Niro EV in October 2022, my A/C not working, made an appointment for 1 O'clock 9/6/23. 95 degrees outside (30 minute drive to Bohemia). When I arrived was told they were backed up not working, made an appointment for 1 O'clock 9/6/23. 95 degrees outside (30 minute drive to Bohemia). When I arrived was told they were backed up and 10 people ahead of me. I had an appointment with my disabled brother at 2:30, asked if I can get loaner, was told no as they needed to do diagnostics first. Check in person, checked my Air and agreed it was not working. Left with NO AC, and later called to speak to Sales manager and he was in a "meeting" told Debbie my situation and she said he would call me back. He has not yet done so. 95 degrees!!!! How can a dealership leave a person in a hot car. This is sickening! Check out the Better Business reviews. Not done with them yet. More

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Lou who was are salesman was great along with Steven who handled our financial needs. Overall it was a great experience. handled our financial needs. Overall it was a great experience. More

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Salesperson Mike, was amazing from the start. Listen to everything I was looking for. I'm happy with the car I'm getting today. I definitely recommend anyone to come here and also deal with Mike Listen to everything I was looking for. I'm happy with the car I'm getting today. I definitely recommend anyone to come here and also deal with Mike also More

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If I could make it 0 stars, I would. Worst out-of-state car buying experience ever that dragged on for weeks (and I ended up not even getting the vehicle in the end because I was so fed Worst out-of-state car buying experience ever that dragged on for weeks (and I ended up not even getting the vehicle in the end because I was so fed up with their xx), due to the laziness of the employees, and there was no accountability or responsibility taken on their end whatsoever. Only blame towards me and the bank I chose to use for it taking so long, despite the fact it took my salesman nearly a week just to submit a few documents back to my bank. That, however, was only 1 of numerous issues. Apparently, it was my banks fault that it took my salesman 4 days to send me a 2nd purchase agreement (more on that later), it was my banks fault that the dealership wrote the wrong purchase price on the dealer funding slip that they took another several days to send to the bank, and it was also my banks fault that the dealership didn't inform me until 4 days after getting the initial requested info from my bank that I needed insurance on the vehicle for it to be funded. Back to the purchase agreement- I received a 2nd one 5 days after the 1st with over $200 of added xx charges on it, including $50 in gas that I didn't ask for. So great, I get to pay interest on gas for the next 72 months. Awesome. Wow. I could go on and on but this is becoming a rant at this point. I rarely ever leave 1 star reviews, and I never wish I could leave 0, but I literally have nothing positive to say about Generation Kia. Unsurprisingly, the xx didn't even end when I canceled the whole deal, as it took weeks of hassle just to get them to send the funding back to my bank. More

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Ray Garcia at Generation Kia made my newest car leasing experience the easiest I have ever had!! Generation Kia had what I was looking for right away. I turned in my old lease and drove off in my new car i experience the easiest I have ever had!! Generation Kia had what I was looking for right away. I turned in my old lease and drove off in my new car in under 3 hours! Thank you! More

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I had a great experience at Generation Kia. Starting with my salesman Big Lu who showed me the car I wanted, took me for a test drive, explained the features and worked out a great price. The f Starting with my salesman Big Lu who showed me the car I wanted, took me for a test drive, explained the features and worked out a great price. The financing went smoothly and the car was delivered promptly and on time. I’ve gotten loads of compliments on the car and highly recommend Generation Kia. More

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