Our salesperson, Lou Cipriani was the perfect mix of
helpful but not pushy. Lou explained everything in clear simple terms. Everything was perfect and quick except for detailing of the car which is not
helpful but not pushy. Lou explained everything in clear simple terms. Everything was perfect and quick except for detailing of the car which is not Lou's area of responsibility even thought Lou sent the car back to be detailed a second time. Detailing department needs a some type of metric or baseline to determine if car is detailed, currently they are not any better than an $8 car wash.
Thanks Lou, I will be back.
More
by Ron is the best sales guy
Other Employees Tagged:
Darren Applegate
Aug 12, 2024 -
Lester Glenn Hyundai responded
Hi there,
Thank you for the feedback! We’re thrilled to hear that Lou provided a perfect mix of helpfulness and clarity! It’s great that he went the extra mile to ensure the car was detailed properly, even though it's not his direct responsibility. We’ll take your comments about the detailing department seriously and work on improving the process!
We look forward to seeing you again!
Happy Driving,
The Lester Glenn Hyundai Team
This is my family’s fifth car bought through Lou!
He is always extremely helpful and honest with us to fit our needs.
He is always extremely helpful and honest with us to fit our needs.
More
by Gracecramer21
Aug 07, 2024 -
Lester Glenn Hyundai responded
Hi Gracecramer21,
Wow, five cars with Lou—what an incredible testament to his service! We’re so happy to hear that he’s consistently been helpful and honest in meeting your needs! Thanks for being a loyal part of the Lester Glenn family! If there is anything that we can help you with, please don't hesitate to reach out!
Happy Driving,
The Lester Glenn Hyundai Team
we had a great experience with Lou Cipriani.
we will recommend to family and friends
we will recommend to family and friends
More
by Nicolestrainn
Aug 05, 2024 -
Lester Glenn Hyundai responded
Hi Nicolestrainn,
We’re thrilled to hear you had a great experience with Lou! Thank you for recommending us to your family and friends. If you need anything else, don’t hesitate to reach out!
Happy Driving,
The Lester Glenn Hyundai Team
Hands down the absolute best experience I have ever had!
Lou was amazing! The entire experience was smooth and stress free!! Great Deal too! Thank you Lou and everyone at Lester Glenn! No stress no pressure
Lou was amazing! The entire experience was smooth and stress free!! Great Deal too! Thank you Lou and everyone at Lester Glenn! No stress no pressure and great customer support!!!!!!
More
by Agioello1
Other Employees Tagged:
Anthony Mangano
Aug 05, 2024 -
Lester Glenn Hyundai responded
Hey Agioello1,
We're thrilled to hear that Lou made your experience the best ever! It's fantastic that everything was smooth and stress-free. Thanks for your kind words about our team—your satisfaction means a lot to us. If you need anything else, just let us know!
Happy Driving,
The Lester Glenn Hyundai Team
Doing business with Lou at Lester Glenn Hyundai was a
pleasure! He went above and beyond to accommodate my request and showed me all of the features of my new car! Sam Casiano also went out of his way to
pleasure! He went above and beyond to accommodate my request and showed me all of the features of my new car! Sam Casiano also went out of his way to make my experience seamless and enjoyable!
More
by Jenn2181
Other Employees Tagged:
Sam Casiano
Jun 28, 2024 -
Lester Glenn Hyundai responded
Hey Jenn2181,
Thank you for your feedback! We're thrilled to hear that doing business with Lou was a pleasure! It's great that Lou and Sam went above and beyond to accommodate your request and make your experience seamless and enjoyable. If you have any more comments or need further assistance, feel free to reach out!
Happy Driving,
The Lester Glenn Hyundai Team
Lou is the best!
!
Lou was very attentive and answered all my question in manner of very precise and easy to understand. My sister and I came to see the selection of
!
Lou was very attentive and answered all my question in manner of very precise and easy to understand. My sister and I came to see the selection of cars but didn’t expect to drive out of Lester Glenn with our new car. Thank you Lou for making our wish come true. Best regards, Dorothy Kolev.
More
by Tamidot
Jun 27, 2024 -
Lester Glenn Hyundai responded
Hey Tamidot,
Thank you for your wonderful feedback! We're thrilled to hear that Lou was attentive and answered all your questions clearly! It's fantastic that you and your sister drove out with a new car thanks to Lou's help. If you have any more comments or need further assistance, feel free to reach out!
Happy Driving,
The Lester Glenn Hyundai Team
Got a great deal and suburb service at Lester Glenn.
I will recommend family and friends
I will recommend family and friends
More
by REEPATRICE
Jun 27, 2024 -
Lester Glenn Hyundai responded
Hey Reepatrice,
Thank you for your feedback! We're thrilled to hear got a great deal and superb service with us! We appreciate your recommendation to family and friends. If you have any more comments or need further assistance, feel free to reach out!
Happy Driving,
The Lester Glenn Hyundai Team
Great service, very professional and helpful.
Took the time to explain all the features on the automobile.
Took the time to explain all the features on the automobile.
More
by Wm1usmc
Other Employees Tagged:
Anthony Mangano
Jun 27, 2024 -
Lester Glenn Hyundai responded
Hey Wm1usmc,
Thank you for your feedback! We're delighted to hear that you received great service and that our team was very professional and helpful! It's great to know they took the time to explain all the features of your automobile. If you have any more comments or need further assistance, feel free to reach out!
Happy Driving,
The Lester Glenn Hyundai Team
Lou was great.
He was very knowledgeable about the vehicle, warranties and the process. I was very happy about the finance rate as well on a used vehicle.
He was very knowledgeable about the vehicle, warranties and the process. I was very happy about the finance rate as well on a used vehicle.
More
by Jlirosi13
Jun 27, 2024 -
Lester Glenn Hyundai responded
Hey Jlirosi13,
Thank you for sharing your experience with Lou! We're thrilled to hear that he was knowledgeable about the vehicle, warranties, and the process. It's great to know you were happy with the finance rate on your used vehicle. If you have any more feedback or need further assistance, feel free to reach out!
Happy Driving,
The Lester Glenn Hyundai Team
Lou was great.
He helped me all through the buying process. If you need a vehicle Lou is the man to see!
He helped me all through the buying process. If you need a vehicle Lou is the man to see!
More
by Ronmar6676
Jun 10, 2024 -
Lester Glenn Hyundai responded
Hi Ron,
Thank you for your feedback! We're thrilled that Lou provided great assistance throughout the buying process! Your recommendation means a lot to us. If you ever need anything else or have more feedback to share, please don't hesitate to reach out!
Happy Driving,
The Lester Glenn Hyundai Team