Lou Verderosa | Page 15

Stopped by with my car two days ago because I was getting a right lower light out message. I explained that I could not wait long because I had to get to work. Mike came out to look at the car and confirmed a right lower light out message. I explained that I could not wait long because I had to get to work. Mike came out to look at the car and confirmed the problem. I also had a question about tire pressure and he checked that and reset the gauge. I was told it would be more than an hour but Doreen at the front desk said she would get Rob, a service advisor, to help me. Rob walked the bulb into the service area and my car was done immediately. Rob was outstanding. Doreen was outstanding. And Lou, who sold (leased) us the vehicle is always outstanding. Also, the gentleman who came out to look at my car, Mike, was also friendly and helpful. Everyone there is very helpful and does their job with a lot of care and enthusiasm. Other dealers should use Rallye as an example. Just the highest level of service from all of these people! More

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All the people Imencounterd on my visit were super.Lou Vereeosa who made the appointment and Rob Carlson who was, my Rep, we're the usual friendly efficient people. But let us not forget the guys who met Vereeosa who made the appointment and Rob Carlson who was, my Rep, we're the usual friendly efficient people. But let us not forget the guys who met me at the drive thru courtyard, the receptionist and the guy who brought the car out after the wash. They ALL were friendly, courteous and efficient. More

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Where do I start...My husband and I were very lucky that late September day in 2011 when we went to Rallye to see the new C class 300 series. We were greeted by LOU VERDEROSA . I told him I was just lookin late September day in 2011 when we went to Rallye to see the new C class 300 series. We were greeted by LOU VERDEROSA . I told him I was just looking,and he showed me what they had in stock so far and what was coming in early October. He was patient,very helpful "telling" me what I should be looking for as far as extras...not just "selling" me the car. I didn't want GPS...I told him I only drive 3 miles to work. He is quite funny too..he said there might be a different route. When a car arrived in October he called me and said I think I have the car you are looking for. No pressure..no calling me every day...no annoying sale tactics. He called Oct 19 ...I picked up my 300 C 4 matic Oct 25,2011. Now here is the part that makes him unique !! I needed some information about my car 6 months AFTER I picked up my new car.HE called me the very next day trying to help me out ..and said he was sorry it took so long. He is a plus for Rallye Motors. My first Benz was purchased at Rallye...never got a single email..never got a call.I was just a customer,who bought a car,now we can forget you.. NOT WITH LOU !! He called and chatted like we were friends ..not customer and salesman. He is great...great experience...I hope Lou is at Rallye when I need to trade this car in and buy another. No other salesman will do ! More

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Lou is the best! He makes you feel like you know him forever. He really takes the time to make sure u have the best possible experience!! forever. He really takes the time to make sure u have the best possible experience!! More

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I had a great experience at Rallyes Mercedes. Throughout the years I have purchased different cars from different dealers but my experience at Rallyes was totally different. My sales person Lou Verderosa wa the years I have purchased different cars from different dealers but my experience at Rallyes was totally different. My sales person Lou Verderosa was the most professional and honest sales person I have ever worked with. He worked very hard to find the car we wanted. He was very knowledgable about all the technical questions I asked him and he delivered what he promised.I am not going to be ready to change my car anytime soon, but when the time comes I don't think I would be willing to work with anybody else but Lou at the Rallyes! More

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