I've been coming to this dealership for over 12 years,
the people and the whole crew treat you like part of a family.
the people and the whole crew treat you like part of a family.
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by Riofrn
Verified Customer
Verified Customer
Sep 04, 2024 -
Universal Nissan responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Truly the better place to buy
Gina Nava
Reputation Manager
gnava@universalnissan.com
Friendly professional and respectful .
Our customer representative CJ was great we used him before . When we got our previous car
Our customer representative CJ was great we used him before . When we got our previous car
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by Piazzan0123
Verified Customer
Verified Customer
Sep 01, 2024 -
Universal Nissan responded
We are very happy to hear that CJ provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Truly the better place to buy
Gina Nava
Reputation Manager
gnava@universalnissan.com
I’m still waiting on my second key for my certified
pre-owned Nissan. No call, no response from anyone at the dealership. Will not recommend this place to anyone. They don’t follow up on what they say.
pre-owned Nissan. No call, no response from anyone at the dealership. Will not recommend this place to anyone. They don’t follow up on what they say.
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by JT
May 21, 2024 -
Universal Nissan responded
Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.
Gina Nava
Reputation Manager
gnava@universalnissan.com
Attended to all needs.
Finance staff considered all options ver pleasant described well all aspect of wat credit score appy
Finance staff considered all options ver pleasant described well all aspect of wat credit score appy
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by BROWNSTONWELLNES
Verified Customer
Verified Customer
Other Employees Tagged:
Josh
Apr 13, 2024 -
Universal Nissan responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Universal Nissan.
Truly the better place to buy
Gina Nava
Reputation Manager
gnava@universalnissan.com
Very pleasant, they will work with you to get you the car
you want at a fair price.
you want at a fair price.
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by Jackie
Verified Customer
Verified Customer
Nov 11, 2023 -
Universal Nissan responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Universal Nissan, Jackie, we look forward to having you as one of our valued customers for many more years to come!
Truly the better place to buy
Gina Nava
Reputation Manager
gnava@universalnissan.com
excelente people person professional courtesy and
patience. Went the extra mile to get my approval
patience. Went the extra mile to get my approval
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by TWDY426
Verified Customer
Verified Customer
May 02, 2023 -
Universal Nissan responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Truly the better place to buy
Gina Nava
Reputation Manager
gnava@universalnissan.com
I had an excellent experience at this dealership.
I was welcomed upon entrance by the sales consultant, Louis Joseph, which I purchased a car from and who took great care of us throughout the process
I was welcomed upon entrance by the sales consultant, Louis Joseph, which I purchased a car from and who took great care of us throughout the process. Highly recommend
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by Tammy
Apr 02, 2023 -
Universal Nissan responded
Tammy, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Louis and our team here at Universal Nissan are glad to have you as a customer.
Truly the better place to buy
Gina Nava
Reputation Manager
gnava@universalnissan.com
This dealership is awesome!
Everything was smooth-sailing. All staff were ready to help in any way they could. CJ was very helpful, very personable, and got us the car we needed
Everything was smooth-sailing. All staff were ready to help in any way they could. CJ was very helpful, very personable, and got us the car we needed for our growing family. Highly recommend!
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by charde.holt
Mar 30, 2023 -
Universal Nissan responded
Thank you for taking the time to share your thoughts on working with our team! We’re glad to hear we delivered such a great experience!
Truly the better place to buy
Gina Nava
Reputation Manager
gnava@universalnissan.com
EXCELLENT A-1 DEALERSHIP!
THE BEST NISSAN DEALERSHIP YOU WILL EVER FIND IN CENTRAL FLORIDA! THIS IS THE TRUTH!! C.J. WAS OUR SALESMAN! HE WAS ABSOLUTELY AMAZING! WE FELT SO VE
THE BEST NISSAN DEALERSHIP YOU WILL EVER FIND IN CENTRAL FLORIDA! THIS IS THE TRUTH!! C.J. WAS OUR SALESMAN! HE WAS ABSOLUTELY AMAZING! WE FELT SO VERY COMFORTABLE WITH HIM! HE WAS VERY HONEST AND SHOWED HIS INTEGRITY. He HELPED US OUT TREMENDOUSLY! HE ANSWERED ALL OUR QUESTIONS THOROUGHLY! UNIVERSAL NISSAN IS VERY FAIR, TRUSTWORTHY, HONEST, RESPECTFUL, UNDERSTANDING AND THEY SURELY PROVE THEIR INTERGITY IN THEIR DEALERSHIP BUSINESS! THEY HAVE THE BEST WARRANTIES YOU WILL EVER FIND, ANYWHERE!!! YOU WILL WALK OUT A VERY HAPPY, SATISFIED CUSTOMER, AND TO THE FULLEST!! THANK YOU EVER SO MUCH C.J AND UNIVERSAL NISSAN! SINCERELY, ROBERT & MICHELE GRAZIANO!
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by happygolukyguy
Feb 12, 2023 -
Universal Nissan responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Universal Nissan, we look forward to having you as one of our valued customers for many more years to come!
Truly the better place to buy
Gina Nava
Reputation Manager
gnava@universalnissan.com
It's been 6 wks now and did not receive plates yet.
Universal Nissan only want to get a sale after that they don't care bout they customers 😒 sad. I paid for a car for my son who lives in PA Al
Universal Nissan only want to get a sale after that they don't care bout they customers 😒 sad. I paid for a car for my son who lives in PA All the fees reg etc was paid for if they know they couldn't keep their promise they should have just sold the car and have my son do the rest like registered the car himself very bad customer service I would not recommend this place to anyone car purchase 10/23/22 evey time he call about the plates its a different story bear in mind temp plate was only for one month now its almost 2 months never go to this place again
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by shirley_birch
Dec 18, 2022 -
Universal Nissan responded
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, Shirley, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.
Gina Nava
Reputation Manager
gnava@universalnissan.com