Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Louis Costales
Louis Costales at Key Acura of Gainesville

Louis Costales | Page 2

General Manager

Key Acura of Gainesville

3435 N Main St
Gainesville, FL 32609

Contact Me
4.7
12 Reviews

Louis Costales is the General Manager of Acura of Gainesville, where he leads with a focus on integrity, performance, and exceptional customer service. With a proven record of growing teams and elevating client experience, Louis brings a results‑driven, people‑first approach to every aspect of the dealership. Under his leadership, Acura of Gainesville continues to strengthen its reputation as North Florida’s destination for precision, professionalism, and luxury automotive excellence.

Dealership Experience

6 mos

Industry Experience

36 yrs, 8 mos

Languages Spoken

English English

Spanish Spanish

4.7

12 Reviews

Write a Review

12 Reviews of Louis Costales

April 23, 2026

Dealership Rating
Employee Rating

Had a great experience at Key Acura of Gainesville, will definitely go back again soon. More

by KNOTTV2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kerry Barr, Angie Dicks-Newman, Robert Yarell, Morgan Westrich, Joe Siebenaler, Adam Lunn

Report | Print
Apr 23, 2026

Key Acura of Gainesville responded

Thank you so much for the great feedback! We’re thrilled to hear you had an excellent experience with our team. We look forward to welcoming you back to Key Acura of Gainesville again soon — and we truly appreciate you choosing us. — Louis Costales, General Sales Manager Acura of Gainesville

April 08, 2026

Dealership Rating
Employee Rating

i wouldn't recommend. terrible customer service and they have employees with zero knowledge on the brand and the car buying process. general manager is aware of concerns, More

by jessiemariealexa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Angie Dicks-Newman, Robert Yarell, Morgan Westrich, Jose Nova, Connor Beach

Report | Print
Apr 09, 2026

Key Acura of Gainesville responded

We’re sorry to hear you feel this way, though we’re confident that our team treated you with professionalism and respect throughout your experience. Our staff—including management—worked hard to answer your questions and provide honest, transparent information at every step. While we regret that you’re disappointed, your feedback has been reviewed with our sales team to ensure continued growth and consistency. We did everything possible to assist during and after the sale, and we wish you the best with your new vehicle. — Louis Costales, General Sales Manager Acura of Gainesville

1
2

Dealership Inventory (136 Vehicles)

used 2024 Acura RDX car, priced at $40,693
2024 Acura RDX
used
Silver exterior
Automatic
All-wheel Drive
$40,693
View Details
used 2023 Acura MDX car, priced at $38,193
2023 Acura MDX
used
Platinum White Pearl exterior
Automatic
Front-wheel Drive
$38,193
View Details
new 2025 Acura ADX car, priced at $41,243
2025 Acura ADX
new
Platinum White Pearl exterior
CVT
Front-wheel Drive
$41,243
View Details
new 2026 Acura ADX car, priced at $41,543
2026 Acura ADX
new
N/A exterior
CVT
Front-wheel Drive
$41,543
View Details
new 2025 Acura ADX car, priced at $37,643
2025 Acura ADX
new
Solar Silver Metallic exterior
CVT
Front-wheel Drive
$37,643
View Details
used 2025 Mazda CX-5 car, priced at $25,493
2025 Mazda CX-5
used
Polymetal Gray Metallic exterior
Automatic
All-wheel Drive
$25,493
View Details
View All Inventory