Louis Ramos

I recommend working with Louis Ramos. He was great to work with on the sale and purchase of my cars. He went above and beyond!! :) He was very friendly, and communication was great. Ethan He was great to work with on the sale and purchase of my cars. He went above and beyond!! :) He was very friendly, and communication was great. Ethan was also great to work with! They were patient with my questions and gave me the information I needed to make the purchase. Aaron in finance also made the paperwork easy to understand. I was able to successfully sell and purchase my new car here! More

Print

I had a great experience working with this Louis! He was friendly, professional, and very helpful throughout the entire process. He made everything smooth and stress-free, answered all my questions, He was friendly, professional, and very helpful throughout the entire process. He made everything smooth and stress-free, answered all my questions, and made sure I was happy with my purchase. I highly recommend him to anyone looking to buy a car! More

Print

Great communication fast response and straight forward approach from the dealership and friendly staff overall approach from the dealership and friendly staff overall More

Print

Review Title: Completely Ghosted: Withholding $900+ GAP Refund for 6 WeeksI am writing this review because Knight Claremont Chrysler Dodge Jeep RAM has completely cut off all communication while withholdin Refund for 6 WeeksI am writing this review because Knight Claremont Chrysler Dodge Jeep RAM has completely cut off all communication while withholding a GAP insurance refund of over $900 that legally belongs to me.The auto loan on my vehicle has been fully paid off. By law, my GAP refund is supposed to be processed and sent back to the finance company (or to me directly, since the account balance is zero). It has now been almost 6 weeks, and the dealership is refusing to provide an update or process the paperwork.Here is the exact timeline of their complete lack of customer service:The Phone Blackout: No one answers the phone at this dealership. Regardless of which extension or department you choose, it goes straight to a voicemail box that is clearly ignored. No one returns calls.Ignored Live Chats: I attempted to resolve this quietly and reached out via their website's live chat feature three days in a row. I was completely ignored with zero response back.Out-of-Pocket Costs: Because of their complete negligence and failure to communicate, I had to spend an additional $28 out of my own pocket just to correct my mailing address errors with the corporate entities involved.Withholding a consumer's refunded premiums after a loan payoff is an incredibly shady business practice. I am demanding that the Finance Manager or General Manager contact me immediately to provide the tracking information or proof of payment for my $900+ refund.If this is not resolved immediately, my next steps will be filing formal complaints with the California Department of Motor Vehicles (DMV) Investigative Division and the Better Business Bureau (BBB). More

Print

Buying my RHO was a great experience thanks to Luis. He was friendly, professional, and made the entire process simple from beginning to end. Everything was straightforward, efficient, and completely ha He was friendly, professional, and made the entire process simple from beginning to end. Everything was straightforward, efficient, and completely hassle-free. He took the time to answer my questions, kept me updated throughout the process, and made sure I drove away happy. It’s refreshing to work with someone who genuinely cares about providing great customer service. I highly recommend Luis to anyone looking for an easy and enjoyable car-buying experience. More

Print

Worked with a VERY PATIENT Louis and found the right jeep at the right price. Will recommend to anybody looking to get into a car. jeep at the right price. Will recommend to anybody looking to get into a car. More

Print

Good communication, timely service. Raul was professional, explained the process. Over all very happy with Knight service department. Raul was professional, explained the process. Over all very happy with Knight service department. More

by David Verified Customer Verified Customer

Print

buying process was smooth and easy. deal was made no pressure or haggling. great experience deal was made no pressure or haggling. great experience More

by RTSUNETA Verified Customer Verified Customer

Print

Louis is very competent fast and patient, deal was finalized in a short time. Thanks finalized in a short time. Thanks More

Print

Louis did a great job and was patient and did what it took to finalize the deal. took to finalize the deal. More

Print