Lourie Bruner
Lourie Bruner at Lia Honda Williamsville

Lourie Bruner

Service Advisor

Lia Honda Williamsville

4891 Transit Rd
Williamsville, NY 14221

5.0
162 Reviews
5.0

162 Reviews

Write a Review

Dealership Experience

13 yrs, 7 mos

162 Reviews of Lourie Bruner

December 19, 2025

Dealership Rating
Employee Rating

I have leased several Honda Civics or Accords in past years. There customer & repair service is outstanding. Laurie Bruner is always friendly, courteous & extremely helpful. She is a wonderful asset t More

by Kathy
Service Price Transparency
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Recommend Dealer
Yes
Dec 20, 2025

Lia Honda Williamsville responded

Kathy, Thank you for your continued loyalty and for sharing your experience. We’re proud to hear that our customer and service teams have consistently provided outstanding care over the years. Lourie Bruner truly is a valued asset to Lia Honda Williamsville, and we’re glad her friendly, courteous, and helpful approach continues to make a positive difference. We look forward to serving you again.

November 01, 2025

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Service was prompt and done in a reasonable amount of time. The waiting area was clean and had satisfactory refreshments. More

by jpace53
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Recommend Dealer
Yes

Other Employees Tagged: Martha Sobieraj

Nov 01, 2025

Lia Honda Williamsville responded

We appreciate your thoughtful review. It’s wonderful to know your service was handled efficiently and that our clean, comfortable lounge and refreshments added to your positive experience.

October 30, 2025

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Lourie Bruner took excellent care of my needs for my 2018 Honda Fit.. I have been going to Lia for 12+ years with no complaints with Lia. More

by ams167
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Recommend Dealer
Yes

Other Employees Tagged: Mark Banas II

Oct 31, 2025

Lia Honda Williamsville responded

We're thrilled that Lourie Bruner took excellent care of your 2018 Honda Fit and that you've trusted Lia for 12+ years without complaints. That kind of loyalty means everything to us. Lourie will be so pleased to know she provided the excellent service you've come to expect. We're grateful for your continued business and look forward to many more years of serving you!

October 10, 2025

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At Lia Honda you get friendly and helpful service every time, I appreciate their partnership on keeping my Honda well taken care of. More

by brittanyemunn
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Recommend Dealer
Yes
Oct 13, 2025

Lia Honda Williamsville responded

Brittany, thanks for taking a moment to share positive and encouraging feedback with us! Your loyalty to Lia Honda is an honor, and we hope to continue being your #1 choice for years to come. Safe travels until we see you at your next appointment.

October 10, 2025

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Lia is a great place to buy a car they've gone over and above to take care of any issues I may have More

by mmeyersfo
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Recommend Dealer
Yes
Oct 10, 2025

Lia Honda Williamsville responded

Thank you for your kind words. Your satisfaction means a lot to us, and we're pleased you enjoy the reliability furnished by our service department. We hope you'll continue to make Lia Honda your first choice for service.

October 04, 2025

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The service and prices were great. Lourie is the best service advisor. I appreciate her candidness and honesty. More

by stacyroland12
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Recommend Dealer
Yes
Oct 07, 2025

Lia Honda Williamsville responded

Stacy, thanks so much for mentioning all the aspects of your service visit that stood out. We especially appreciate your kind words and recommendation of Lourie's helpful and honest communication. We definitely look forward to working with you again!

October 02, 2025

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Laurie Bruner has always been very helpful. First person I see when I enter the door. Patricia White More

by tish6066
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Recommend Dealer
Yes
Oct 02, 2025

Lia Honda Williamsville responded

Thank you, Tish! We're pleased you had another great service experience with us, and that Lourie made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit.

September 30, 2025

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Bob at LIA Honda service was very thorough in describing what needed to be done in order for my 2015 Civic to pass inspection. He even showed me pictures to back up what he said. Work was completed in a tim More

by pwb1616@gmail.com
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Paige Buczynski, Andrew Fagan, Bob in service also

Oct 02, 2025

Lia Honda Williamsville responded

Thank you for letting us know your vehicle's appointment was handled seamlessly by Bob and the Lia Honda service team. Your thoughtful feedback just made our day! We hope you won't hesitate to reach out when we may be of service to you again.

September 29, 2025

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Employee Rating

Lourie Brunner attended to the service needs of my vehicle. She has a warm and friendly attitude. She was able to get my vehicle finished in a short time as I waited. More

by JGOSTOMSKI
Service Price Transparency
Service Time
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Recommend Dealer
Yes
Sep 29, 2025

Lia Honda Williamsville responded

Thank you for reporting on the exceptional work Lourie and our service team did for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Lia Honda for the highest quality service.

September 28, 2025

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Employee Rating

Excellent service department. Making an appointment was easy and when I arrived the service rep (Lourie Bruner) got me set up quickly. The time quoted was accurate and everythin More

by ed.gawarecki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2025

Lia Honda Williamsville responded

Ed, thanks for your positive feedback on the service and support provided to you by Lourie! She's the consummate advocate for our clients and we're pleased to know how satisfied you were with this experience. See you next time!

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