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Lourie Bruner
Lourie Bruner at Lia Honda Williamsville

Lourie Bruner | Page 2

Service Advisor

Lia Honda Williamsville

4891 Transit Rd
Williamsville, NY 14221

5.0
162 Reviews
5.0

162 Reviews

Write a Review

Dealership Experience

13 yrs, 7 mos

162 Reviews of Lourie Bruner

September 24, 2025

Dealership Rating
Employee Rating

Lourie Brunner attended to the service needs of my vehicle. She has a warm and friendly attitude. She was able to get my vehicle finished in a short time as I waited. More

by fred874stone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 25, 2025

Lia Honda Williamsville responded

Fred, thanks for letting us know how pleased you were with the convenience of this service visit with Lourie! It is always our pleasure to get the work done in a timely manner so you can go back to your day. We'll see you next time!

July 15, 2025

Dealership Rating
Employee Rating

Lourie Bruner was very friendly & helpful, and always in when I come in. Drop off & pickup were fast & easy More

by jme1712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 16, 2025

Lia Honda Williamsville responded

Thank you for taking a moment to share positive feedback on Lourie. We truly appreciate hearing from people who have been helped by our amazing team. Please come see us again some day!

June 08, 2025

Dealership Rating
Employee Rating

Lourie Brunner is excellent service rep. I ask for her always. The tire warranty is a joke. I will not purchase it again especially for Honda Fits. Tires are now fine after an additional $10 More

by ams167
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 10, 2025

Lia Honda Williamsville responded

Thank you for recognizing Lourie's excellence by sharing your 5-star review! We're certain she'll be honored by your kind words, and we hope you won't hesitate to call the next time she and the Lia Honda team may serve you.

May 29, 2025

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Employee Rating

Easy to make an appointment Comfortable waiting area Laurie Bruner is my go to service rep I would be upset if she ever left. I wish I could have a direct phone number to talk with service instead More

by Mraichelsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 30, 2025

Lia Honda Williamsville responded

Thank you for reporting on the exceptional work Lourie does for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Lia Honda for the highest quality service. And please feel free to get in touch with me if I may assist you further. Neil Tata Fixed Operations Director Lia Honda Williamsville ntata@liacars.com

May 11, 2025

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Employee Rating

Did what i requested got the car in good shape no complaints and would come back More

by Walterbejger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Cobb

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May 13, 2025

Lia Honda Williamsville responded

Walter, thank you for letting us know your vehicle's appointment was handled seamlessly by the Lia Honda team. We hope you won't hesitate to reach out when we may be of service to you again.

May 08, 2025

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Employee Rating

Fast and honest service. Lourie Bruner is a polite, consummate professional who helped educate me on different honda service options. I'm on team Lourie! More

by Fitz Human
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Soroka

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May 09, 2025

Lia Honda Williamsville responded

Fitz, thank you for recognizing Lourie's excellence by sharing your 5-star review! We're sure she'll be honored by your kind words, and we hope you won't hesitate to call the next time she and the Lia Honda team may serve you.

May 03, 2025

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Employee Rating

The dealership has been helpful in providing a vehicle to our liking in the 15 years we have leased from Lia Honda More

by nanahauck55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 07, 2025

Lia Honda Williamsville responded

We sincerely appreciate your continued business and thoughtful assessment of our dealership, and we hope you'll think of us the next time you have any automotive or Honda needs. Safe travels until we meet again!

April 29, 2025

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Employee Rating

Lourie Bruner at Lia Honda Williamsville, NY has always gone above and beyond when we come in for service. She is helpful, knowledgeable, and considerate. More

by das1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Martha Sobieraj

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Apr 30, 2025

Lia Honda Williamsville responded

Thanks so much! We're delighted the value of Lourie's support and expertise exceeds your expectations at each visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment.

April 27, 2025

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Employee Rating

Good service, nice and convenient waiting area and Laurie Bruner is knowledgeable and very helpful! More

by franpaskowitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 28, 2025

Lia Honda Williamsville responded

Fran, thank you for taking a moment to share positive feedback on Lourie. We truly appreciate hearing from people who have been helped by our amazing team. Please come see us again some day!

April 06, 2025

Dealership Rating
Employee Rating

Very good service. Customer service is very good. Lourie Bruner see my car. Her behave is excellent. More

by Mdjaherul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 10, 2025

Lia Honda Williamsville responded

Thanks for letting us know how satisfied you were with Lourie's assistance! We're glad she provided you with her utmost support and insight at this visit. We look forward to making your next appointment just as superb.

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