Luan Nuriu has been in the automotive industry for 36 years. Luan’s career began with Nissan in the early 80’s and under his direction Luan grew the service operation into the largest Nissan Service Department in the USA. After 11 years with Nissan Luan moved to a Honda/VW/Suzuki franchise where he became known as the industry leader in Customer Satisfaction. Then in the late 90’s Luan went “High Line” and became the Service Director at Mercedes Benz of Miami, one of the largest dealerships in South Florida. During his 8 years with Mercedes Benz Luan’s service department became known for performing the “Job Right the 1st Time”. Luan joined in Audi 2004, and since joining Audi Luan’s service operations have consistently performed in the “Top 10%” in the USA.
Read moreDealership Experience
15 yrs, 3 mos
Employee Video
100 Reviews
Write a Review100 Reviews of Luan Nuriu
August 03, 2022
I send to a text message information to the person for Luan Nurlu Service Manager to Steven Meyer new appointment for my car have trouble with the red light my car it’s call “SOS” not work no green light Luan Nurlu Service Manager to Steven Meyer new appointment for my car have trouble with the red light my car it’s call “SOS” not work no green light to red light. Steven is very good person and helpful know me for many times in past to present. I’m very happy to him to understanding about my car to care and helpful get me proud of him to Steven M. and Luan N. There are excellent job and very helpful my life and care my car! More
Other Employees Tagged: Steve Meyer
July 16, 2022
A wonderful company to deal with. Gives me the confidence that my auto is being taken care of by the best. The employees are so helpful and courteous. Gives me the confidence that my auto is being taken care of by the best. The employees are so helpful and courteous. More
Other Employees Tagged: Steve Meyer, Victor Guida, Giancarlo Lopez , Rodrigo Venegas
June 24, 2022
Rodrigo was amazing. He was very transparent on issues and clear on what to do to remediate He was very transparent on issues and clear on what to do to remediate More
Other Employees Tagged: Steve Meyer, Victor Guida, Giancarlo Lopez , Rodrigo Venegas
June 03, 2022
My husband passed away unexpected This was my first time having to take care of my car. The man at the check in desk was amazing. He was just wonderful please look up his name. I was able to relax. Aud time having to take care of my car. The man at the check in desk was amazing. He was just wonderful please look up his name. I was able to relax. Audi service was fabulous. You guys are the best!! More
Other Employees Tagged: Steve Meyer, Victor Guida, Giancarlo Lopez , Rodrigo Venegas
May 18, 2022
Every time I need service it's always amazing how they step up and surpass the last experience step up and surpass the last experience More
Other Employees Tagged: Steve Meyer, Victor Guida, Giancarlo Lopez , Rodrigo Venegas, Aj Bird
April 07, 2022
After 2 weeks of purchasing a certified pre-owned Audi Q7 many issues came with the car, nobody was helping I was frustrated with the service. I received and email from Mr. Luan Nuriu and he turned my terrib many issues came with the car, nobody was helping I was frustrated with the service. I received and email from Mr. Luan Nuriu and he turned my terrible experience into an amazing experience offering a solution for my situation, thats what customers need to know that Audi is holding your back. Audi should have more employees like Mr. Luan Nuriu, Ill be clear that is because of him that im giving 5 stars More
Other Employees Tagged: Quentin Jarlson
March 23, 2022
Audi Service Shop with Nurlu Luna Service Shop Manager is excellent care all the times very much to me all the information and bring the car to Audi Service Shop on time and wait for pick up over 6 hours wit excellent care all the times very much to me all the information and bring the car to Audi Service Shop on time and wait for pick up over 6 hours with Loaner car for half day. I’m very proud of him. More
March 17, 2022
Everything is good care of Service Shop by Service Shop manager is excellent care of me very much all the information and on time early and waiting for pick up my car is ready over 6 hours manager is excellent care of me very much all the information and on time early and waiting for pick up my car is ready over 6 hours More

