Luana Cruz
Luana Cruz at Audi Coral Springs

Luana Cruz

Service Advisor

Audi Coral Springs

5555 N State Rd 7
Coral Springs, FL 33073

Contact Me
4.8
180 Reviews

Dealership Experience

7 yrs, 8 mos

Industry Experience

19 yrs, 1 mo

Languages Spoken

English English

Spanish Spanish

4.8

180 Reviews

Write a Review

180 Reviews of Luana Cruz

October 19, 2025

Dealership Rating
Employee Rating

They were fast and efficient in getting me in and out. They also came right up to me as soon and I drove up. More

by DANAYIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 13, 2025

Dealership Rating
Employee Rating

Took care of my battery issue in no time and set up a shuttle ride home More

by GREGORYHOFFMANN10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alberto Reyes, Service assistant

Oct 14, 2025

Audi Coral Springs responded

Thank you Gregory for this this very kind review!

September 12, 2025

Dealership Rating
Employee Rating

Audi Coral springs is very responsive polite and thorough. AJ is the best he takes care of me tells me the truth and make sure all work is done properly so I don't have to go back. I have been worki More

by WALCHINJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 17, 2025

Audi Coral Springs responded

Thank you for this very kind feedback!

September 06, 2025

Dealership Rating
Employee Rating

Im very pleased with the customer service and care. I’ve been brining my car for service for many years and highly recommend Audi of Coral Springs. More

by Hilda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 08, 2025

Audi Coral Springs responded

Thank you Hilda for this very kind review and feedback!

September 03, 2025

Dealership Rating
Employee Rating

Remedied an on board computer issue, quickly and efficiently. Took me right away and informed me of a download update coming More

by ROSTEG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Struble , Richard in Sales

Sep 03, 2025

Audi Coral Springs responded

Thank you Rosteg for this very kind review!

May 17, 2025

Dealership Rating
Employee Rating

My 2018 Q7 was recently in for service. Service Manager Steven was courteous and communicated well with me. More

by MELISSA.VOTTELER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Meyer

May 19, 2025

Audi Coral Springs responded

We appreciated this kind review, Melissa!

February 11, 2025

Dealership Rating
Employee Rating

Best thing about it is they make it worth the drive. Caring staff who are courteous and thorough with inspections and service. More

by GIPHYSICIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 12, 2025

Audi Coral Springs responded

Thank you for this five-star review, G!

January 02, 2025

Dealership Rating
Employee Rating

Professional, responsive, friendly! ! We highly recommend Audi Coral Springs to anyone looking to buy a car.. More

by GUY10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 03, 2025

Audi Coral Springs responded

Thank you for this kind review, Guy!

December 25, 2024

Dealership Rating
Employee Rating

The service advisor was professional and easy to work with. I had no wait time and the dealership was great to work with as well. Incredibly accomodating! Having a group of professionals to help me is o More

by david.g.mamon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Meyer

Dec 26, 2024

Audi Coral Springs responded

Thank you for this five-star review, David!

December 21, 2024

Dealership Rating
Employee Rating

Good place good people happy with the purchase happy with the service will recommend to anyone More

by diklah007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 23, 2024

Audi Coral Springs responded

Thank you for this five-star review, Diklah!

1
...