Luca Pignatiello
Luca Pignatiello at European Engineering
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Luca Pignatiello | Page 2

General Sales Manager

European Engineering

16 Cochituate Rd
Framingham, MA 01701

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4.8
307 Reviews

Dealership Experience

19 yrs, 4 mos

Industry Experience

19 yrs, 4 mos

Languages Spoken

English English

Italian Italian

4.8

307 Reviews

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307 Reviews of Luca Pignatiello

January 05, 2023

Dealership Rating
Employee Rating

Luca was great to work with. He helped me pick out a car and purchase it within a day. He’s very knowledgeable about the whole process and answered all my questions. I definitely More

by bbollard2
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

October 03, 2022

Dealership Rating
Employee Rating

My Maserati Granturismo was purchased here, and after almost three years of ownership this car has had no uncommon issues, Luca was good to deal with and everything went smooth. Great inventory. More

by dippy66
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mario Pignatiello

Oct 09, 2022

European Engineering responded

Thank you for your review of our dealership. We strive to bring the best possible vehicles at a fair price to our customers. Our 'customer service' is what elicits the most review responses from our customers. We enjoy comments about our customer service; the good, so we know what we do right and the bad, so we know where we need to improve. Even though we advertise online we know that many of our customers are 'word of mouth' buyers and those that will see our online reviews. Again, thank you for your review and please let your family and friends know about the experience you had with us.

July 22, 2022

Dealership Rating
Employee Rating

We purchased a car from these guy, no pressure,very easy transaction, we now use them as our primary mechanics, the sales side and repair side are all very nice More

by gwdelaney
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mario Pignatiello, Kyle Kozak

Jul 24, 2022

European Engineering responded

Thank you for your review of our dealership. We strive to bring the best possible vehicles at a fair price to our customers. Our 'customer service' is what elicits the most review responses from our customers. We enjoy comments about our customer service; the good, so we know what we do right and the bad, so we know where we need to improve. Even though we advertise online we know that many of our customers are 'word of mouth' buyers and those that will see our online reviews. Again, thank you for your review and please let your family and friends know about the experience you had with us.

July 22, 2022

Dealership Rating
Employee Rating

I am a first time car buyer in the States, so finding someone I could trust and feel comfortable with was foundational. Luca answered my questions, helped with the financing application, and lastly, regi More

by Blanca
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 24, 2022

European Engineering responded

Thank you for your review of our dealership. We strive to bring the best possible vehicles at a fair price to our customers. Our 'customer service' is what elicits the most review responses from our customers. We enjoy comments about our customer service; the good, so we know what we do right and the bad, so we know where we need to improve. Even though we advertise online we know that many of our customers are 'word of mouth' buyers and those that will see our online reviews. Again, thank you for your review and please let your family and friends know about the experience you had with us.

July 21, 2022

Dealership Rating
Employee Rating

It was a pleasure to work with Kyle and Luca in the purchase of a Honda Accord. My daughter is a 1st time car buyer and Kyle helped her through the process and made it easy to buy the car. Also we were More

by tbert
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Kozak

Jul 24, 2022

European Engineering responded

Thank you for your review of our dealership. We strive to bring the best possible vehicles at a fair price to our customers. Our 'customer service' is what elicits the most review responses from our customers. We enjoy comments about our customer service; the good, so we know what we do right and the bad, so we know where we need to improve. Even though we advertise online we know that many of our customers are 'word of mouth' buyers and those that will see our online reviews. Again, thank you for your review and please let your family and friends know about the experience you had with us.

May 25, 2022

Dealership Rating
Employee Rating

I worked with Luca he helped my wife and I find the car we were looking for and helped us find the best option for financing. Luca made sure to explain everything to us and was very kind and I did not feel More

by alecj297
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 29, 2022

European Engineering responded

Thank you for your review of our dealership. We strive to bring the best possible vehicles at a fair price to our customers. Our 'customer service' is what elicits the most review responses from our customers. We enjoy comments about our customer service; the good, so we know what we do right and the bad, so we know where we need to improve. Even though we advertise online we know that many of our customers are 'word of mouth' buyers and those that will see our online reviews. Again, thank you for your review and please let your family and friends know about the experience you had with us.

April 20, 2022

Dealership Rating
Employee Rating

Top notch professionals. Family owned, trustable and likable. Best prices in the New England area! More

by Welitonsousa16
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mario Pignatiello, Kyle Kozak

Apr 21, 2022

European Engineering responded

Thank you for your review of our dealership. We strive to bring the best possible vehicles at a fair price to our customers. Our 'customer service' is what elicits the most review responses from our customers. We enjoy comments about our customer service; the good, so we know what we do right and the bad, so we know where we need to improve. Even though we advertise online we know that many of our customers are 'word of mouth' buyers and those that will see our online reviews. Again, thank you for your review and please let your family and friends know about the experience you had with us.

March 26, 2022

Dealership Rating
Employee Rating

Process was easy, simple and stream lined! Luca was an absolute pleasure to deal with and super personable!! Absolute pleasure doing business with European Engineering!! More

by Mason.mallows4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 27, 2022

European Engineering responded

Thank you for your review of our dealership. We strive to bring the best possible vehicles at a fair price to our customers. Our 'customer service' is what elicits the most review responses from our customers. We enjoy comments about our customer service; the good, so we know what we do right and the bad, so we know where we need to improve. Even though we advertise online we know that many of our customers are 'word of mouth' buyers and those that will see our online reviews. Again, thank you for your review and please let your family and friends know about the experience you had with us.

March 12, 2022

Dealership Rating
Employee Rating

Very good experience, very easy to work with, in and out in about an hour More

by Cjcactus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 12, 2022

Cjcactus responded

Thanks guys

March 12, 2022

Dealership Rating
Employee Rating

Excellent service and always very helpful. This is the only used car dealership I would buy from. More

by Alexb47
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 13, 2022

European Engineering responded

Thank you for your review of our dealership. We strive to bring the best possible vehicles at a fair price to our customers. Our 'customer service' is what elicits the most review responses from our customers. We enjoy comments about our customer service; the good, so we know what we do right and the bad, so we know where we need to improve. Even though we advertise online we know that many of our customers are 'word of mouth' buyers and those that will see our online reviews. Again, thank you for your review and please let your family and friends know about the experience you had with us.

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