Lucas England | Page 5

I had a good experience. Everything was explained and I was kept informed of progress. Everything was explained and I was kept informed of progress. More

by john.mccarty Verified Customer Verified Customer

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Car was done as promised in a timely manner. Excellent communication between the service writer and myself. Excellent communication between the service writer and myself. More

by bayer143 Verified Customer Verified Customer

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I can’t express my gratitude enough for how this whole repair experience went down. I would’ve done this sooner, but I’m still in a very difficult point right now with my husband being in the hospital wit repair experience went down. I would’ve done this sooner, but I’m still in a very difficult point right now with my husband being in the hospital with a serious illness. Lucas was very easy to communicate with, a great problem solver and a very caring and compassionate person. I had to have my truck flatbeded from the hospital parking lot to the dealership. He called me first thing in the morning to let me know that it was there and they were looking at it. In the meantime, he also set me up with a loaner from the dealership. He had the truck diagnosed and fixed within a day, but Lucas still took it for one more test drive to make sure it was good to go. Then to top it off, he arranged to have someone drive the truck back out to me at the hospital and take the loaner car back. This was the best experience I’ve ever had at a Chevy dealership. The icing on the cake was that this was all covered under warranty, so it didn’t cost me a dime. I will probably go out of my way to have any future service done here even though it’s not close to my home. I was only there because of being at the hospital every day. Kudos to Lucas and the team there at Heiser. You have a true gem. More

by fran.kerrigan Verified Customer Verified Customer

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Everything went fine he listen and he helped me out Also the finance manager was good he helped me out too the finance manager was good he helped me out too More

by rawplum Verified Customer Verified Customer

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My car was on and out great customer service. Thanks to the service team for their help Thanks to the service team for their help More

by LILLIE_ Verified Customer Verified Customer

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Very courteous and helpful. I will be back for future maintenance. thank you for everything! I will be back for future maintenance. thank you for everything! More

by Vooanamu Verified Customer Verified Customer

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Extremely polite,curtious and quick. They were very witty I would love to come again. They were very witty I would love to come again. More

by Lorimarten76 Verified Customer Verified Customer

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Grate service they were able to fix our suv and they let us borrow a loer us borrow a loer More

by gg9039386 Verified Customer Verified Customer

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Service was great, I came in for an oil change and tire rotation, I was put near the front of the line and was out in a half hour! rotation, I was put near the front of the line and was out in a half hour! More

by Bob Schumacher Verified Customer Verified Customer

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Excellent service and very helpful people! Would highly recommend our salesperson and we love our Equinox Would highly recommend our salesperson and we love our Equinox More

by kitz07 Verified Customer Verified Customer

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