Lucas England | Page 4

I was pleased with the service and explanation of the parts and the possible maximum costs. parts and the possible maximum costs. More

by bagab_7362 Verified Customer Verified Customer

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They are top notch…excellent service, everyone I have meet there is friendly, helpful and treat you with respect. I will alway take my vehicle there for service. meet there is friendly, helpful and treat you with respect. I will alway take my vehicle there for service. More

by MASTAKD Verified Customer Verified Customer

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Amazing service and sales staff! ! Would recommend Heiser to everyone!! If you need a new car or an oil change, or something fixed. Go to Heiser!! ! Would recommend Heiser to everyone!! If you need a new car or an oil change, or something fixed. Go to Heiser!! More

by ASTERLS72 Verified Customer Verified Customer

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Good service did a good job. I’m happy. I rate them highly Lucas England I gave him a five out of five rating I’m happy. I rate them highly Lucas England I gave him a five out of five rating More

by BBSWE1 Verified Customer Verified Customer

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BEWARE Will never trust this dealer after their service dept failed to perform all service work claimed on the work order and final invoice. It is frustrating when you can no longer be sure your oil was ch dept failed to perform all service work claimed on the work order and final invoice. It is frustrating when you can no longer be sure your oil was changed, your spark plugs replaced, your tires rotated or any other work you pay for was completed as billed when you pick up your vehicle unless you have some way to actually verify the work was completed. This appears to be a systemic problem with this dealer as one service tech explained to me that he checks for some things he can verify and sends the vehicle back to service a second time before telling the customer they are finished. This was not my first experience with thinking they had not done what they claimed, just the first time I could actually prove it as I had used a permanent marker before service. Yes, they comped me, but that hardly restores trust that any work they claim is done, was done, if I cannot verify everything myself. More

by loki1951 Verified Customer Verified Customer

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Jeff was so helpful even though I came close to closing. He was able to help fix our issue and explain everything that I needed to have done and the cost. Jeff kept me informed throughout the whole process. He was able to help fix our issue and explain everything that I needed to have done and the cost. Jeff kept me informed throughout the whole process.. If I ever need anything I will be back. More

by tammy.carson2009 Verified Customer Verified Customer

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They did good work it was very fast. They kept me informed. Thank you very much They kept me informed. Thank you very much More

by oosie1997 Verified Customer Verified Customer

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Came in to schedule a recall and had no problem. Appointment went well.waited for my car. Was done on one hour. Appointment went well.waited for my car. Was done on one hour. More

by Papacarl7 Verified Customer Verified Customer

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I spent over $800 and my truck isn't fixed. They didn't want to listen about refunding part of my labor that didn't work. Not very pleased, plus 6 times needed to go to shop is a lot of my They didn't want to listen about refunding part of my labor that didn't work. Not very pleased, plus 6 times needed to go to shop is a lot of my time wasted. Scott Mosser More

by scottmosser Verified Customer Verified Customer

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Customer service was fantastic…. .could not asks for more……did a great job on can …was so nice one of your . Associates vacuum the front mats of the’ car dr really appreciated …thank .could not asks for more……did a great job on can …was so nice one of your . Associates vacuum the front mats of the’ car dr really appreciated …thank you More

by PATBARBERA Verified Customer Verified Customer

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