Lucas Simerman

I had a great experience at this dealership from start to finish. The entire car-buying and loan process was incredibly efficient and stress-free. Everything was made clear, straightforward, and quick withou finish. The entire car-buying and loan process was incredibly efficient and stress-free. Everything was made clear, straightforward, and quick without ever making me feel rushed. The staff truly stood out for being caring, honest, and attentive; they took the time to understand my needs and answered every question with transparency and patience.   The dealership itself was clean, modern, and very welcoming, which made the experience even more enjoyable. I was especially impressed with how well equipped they were to help me find exactly the car I was looking for. Even with a specific vehicle in mind, they went above and beyond to locate the perfect match and keep me informed throughout the process.   Overall, this was one of the best car-buying experiences I’ve had, and I would highly recommend this dealership to anyone looking for professionalism, efficiency, and genuinely great customer service. More

Report | Print

Easy to do business with, had vehicle I wanted in stock, No games, made trip from out of state worth it. Lucas Simerman is top notch. Same for James Schubert in credit dept No games, made trip from out of state worth it. Lucas Simerman is top notch. Same for James Schubert in credit dept More

Report | Print

Lucas was polished and professional throughout the process; communication was on point, and despite his juggling multiple clients on the day of delivery, I never felt like I was being pushed to the ba process; communication was on point, and despite his juggling multiple clients on the day of delivery, I never felt like I was being pushed to the back burner. Appreciated his taking some time to pair my phone to the vehicle, and provide a quick look into dash and infotainment functionality. More

Report | Print

This is our second purchase from Ed Martin both experiences have been great. Always friendly and easy to talk to not pushy like a lot other dealers. experiences have been great. Always friendly and easy to talk to not pushy like a lot other dealers. More

Report | Print

All of the employees were exceptionally professional, particularly Lucas Simmerman. I would definitely do business with Ed Martin again. particularly Lucas Simmerman. I would definitely do business with Ed Martin again. More

Report | Print

The place is clean, friendly, and transparent, I didn’t feel like they were trying to play me. feel like they were trying to play me. More

Report | Print

My experience was easy and hassle free. Lucas Simerman was a pleasure to deal with. Lucas Simerman was a pleasure to deal with. More

Report | Print

I could not have asked for a better experience. They found the exact vehicle I was looking for and after a little back and forth on pricing, we had a deal, and I was out the door quicker than I eve They found the exact vehicle I was looking for and after a little back and forth on pricing, we had a deal, and I was out the door quicker than I ever have buying a car before. Lucas was awesome, and listened to my concerns. More

Report | Print

Everyone we met with was super helpful and kind! We sent which vehicles we wanted to test out prior to the appointment and they were pulled up and ready when we got there. We fell in love with one & We sent which vehicles we wanted to test out prior to the appointment and they were pulled up and ready when we got there. We fell in love with one & they were able to work with us to stay under our monthly payment goal. More

Report | Print

I hadn’t visited a dealership since 2014, largely due to negative past experiences with high-pressure sales tactics. However, my recent visit to Ed Martin to explore the new Toyota Tacomas was a refreshing negative past experiences with high-pressure sales tactics. However, my recent visit to Ed Martin to explore the new Toyota Tacomas was a refreshing change. From the moment my wife and I entered the facility, we were warmly greeted by Lucas. He asked whether we had an appointment or were walking in, then promptly and professionally welcomed us to his desk. Throughout our visit, Lucas was courteous, knowledgeable, and... most importantly—never pushy. He allowed us the space and time to explore multiple vehicles, take test drives, and have thoughtful discussions without ever making us feel rushed or pressured. His approach was the most comfortable and respectful experience I've ever had at a dealership. Thanks to Lucas’s professionalism and the overall positive experience, I was able to get a fair value for my trade-in and drive home in a new Tacoma. Thank you, Lucas, for making this process more enjoyable. You're the reason I’d gladly return to this dealership in the future. More

Report | Print