Lucas Stahl | Page 10

I was very happy with everyone I dealt with. Everyone was professional and it is not often I mmet a salesman that I actually like but Lucus is one of the good ones Everyone was professional and it is not often I mmet a salesman that I actually like but Lucus is one of the good ones More

by nancypuccia Verified Customer Verified Customer

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I would highly recommend Lucas. He was amazing, however the finance manager Chris Yslas that did our closing paperwork, he needs some serious coaching. He rushed us, and it was like He was amazing, however the finance manager Chris Yslas that did our closing paperwork, he needs some serious coaching. He rushed us, and it was like he was a machine reading off things so fast. He might do this all day, BUT this is our first time there. Hyundai of Fort Myers has signs posted about giving great customer service, absolutely not with this employee. At one point we asked for him if he could scroll up the page so we could see the itemized charges, he didn't and told the other signer go ahead and sign and we can get out of here and shake hands. At that point we shut down, and just blindly signed. Ironically there is a spot that asks if you had time to review and sign everything, which is ironic, we did not. When we got home we plugged in the thumb drive to review everything. Something that we should have been able to take our time and do there.The only reason we bought the vehicle was because of Lucas, he is an asset to your company. But the finance manager, I will not refer anyone there because of our experience. It went from a 15 out of 10 with Lucas, to a zero with that guy. Furthermore, you go into that office blindly, not knowing your rate etc, and to be rushed....never again. Also, the way the desk is, when a customer sits, you cannot see everything. Maybe that's on purpose so customers can't see everything. His chair was raised. So we stood the whole time. He needs to be coached to put himself in the customers shoes. The customer is the reason that he has a job. More

by Cowgirl2025 Verified Customer Verified Customer

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Lucas was wonderful will 100% work with him again. Thank you Matt for also being so helpful! Thank you Matt for also being so helpful! More

by LAURENADAMS0310 Verified Customer Verified Customer

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Very professional in listening to the buyer. ..no hassle with no pressure to buy a vehicle...everyone involved or not came over to introduce them selves and made sure we were comfortable in the p ..no hassle with no pressure to buy a vehicle...everyone involved or not came over to introduce them selves and made sure we were comfortable in the process... More

by Injunjo Verified Customer Verified Customer

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I will update my reply in two weeks so far, I have observed a welcoming and con- scientious dealership. observed a welcoming and con- scientious dealership. More

by abardelman Verified Customer Verified Customer

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At first my experiance was a nightmare. All i wanted was to buy a car and be on my way . This was 1st time buying at a dealership. Turned out nobody could get my paperwork straight and took All i wanted was to buy a car and be on my way . This was 1st time buying at a dealership. Turned out nobody could get my paperwork straight and took over a week to get registration correct. Lucas Stahl was amazing and made everything right. Im just nervous and hope i have no further issues with Hyundai More

by ARTICWOLF13 Verified Customer Verified Customer

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Lucas and Mike were great. Listened intently to our needs and wants. They found us the exact vehicle we needed. Great job lads. Listened intently to our needs and wants. They found us the exact vehicle we needed. Great job lads. More

by banobles Verified Customer Verified Customer

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First time in. Approached bi Mike and Lucas. They took us to two vehicles. We bought the second one on the spot. They listened and found us exactly what we’re loo Approached bi Mike and Lucas. They took us to two vehicles. We bought the second one on the spot. They listened and found us exactly what we’re looking for. Great guys More

by banobles Verified Customer Verified Customer

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Muy buen trabajo muy amable y atento todo fue un éxito muchas gracias por todo muchas gracias por todo More

by dennysbenavides510 Verified Customer Verified Customer

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Amazing customer service! Lucas did great helping me pick out my first car to finance! Everyone was so patient and so knowledgeable! Lucas did great helping me pick out my first car to finance! Everyone was so patient and so knowledgeable! More

by kylie9443 Verified Customer Verified Customer

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