Lucy Hu
Lucy Hu at BMW of Fort Washington

Lucy Hu

Client Advisor

BMW of Fort Washington

500 Pennsylvania Avenue
Fort Washington, PA 19034

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4.9
77 Reviews
4.9

77 Reviews

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77 Reviews of Lucy Hu

March 16, 2026

Dealership Rating
Employee Rating

I just bought an BMW X7 2026 from Lucy. It was such a great experience. I would highly recommend her. She’s a great person to work with and it was an stress-free purchase. She did the deal More

by Alkrav131
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 20, 2026

BMW of Fort Washington responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at BMW of Fort Washington so helpful in the purchase of your new vehicle. Our team is available should you require any extra help.

March 16, 2026

Dealership Rating
Employee Rating

Lucy Hu took good care of me at Fort Washington BMW. The entire staff, down to the finance department were extremely nice and professional. They made my new car purchase a great experience. Lucy Hu did More

by Kamia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eddie Stroka

Mar 18, 2026

BMW of Fort Washington responded

Hi Kamia, thank you for your support! We're happy we could help. Safe travels!

Mar 18, 2026

Kamia responded

I absolutely love my car! Thank you

March 16, 2026

Dealership Rating
Employee Rating

Lisa Hu took very good care of me. She was extremely knowledgeable and professional. She walked me through the entire process, and did not stop until I was satisfied with my purchase. More

by Kamia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eddie Stroka

Mar 18, 2026

BMW of Fort Washington responded

Hi Kamia, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 02, 2026

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Employee Rating

Great service very fast and efficient she helped me weigh out all my options and took her time helping me figure out the car that is the best fit. More

by mintza0605
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 05, 2026

BMW of Fort Washington responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 31, 2026

Dealership Rating
Employee Rating

This is my second BMW X5 that I purchased with Lucy. I was in an accident with a deer with my first one. Lucy was so helpful to getting my car to BMW collision service. It ended being a total loss. She More

by Babette235
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Golis, Antoine Johnson

Feb 05, 2026

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 13, 2025

Dealership Rating
Employee Rating

I just bought an X7 from Lucy. It was such a great experience. I would highly recommend her. She’s a great person to work with and it was an stress-free purchase. She should have g More

by Yuncno
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 18, 2025

BMW of Fort Washington responded

Yuncno, Thank you for the wonderful 5-star review! We’re so glad to hear Lucy made your X7 purchase stress-free and enjoyable. We appreciate your feedback regarding the survey and we look forward to assisting you again in the future!

October 15, 2025

Dealership Rating
Employee Rating

My friend refer me to BMW Of Fort Washington to see a X5. Lucy helped me and put me in a good CPO X5. She got patient and show me all features and connect my BMW app. Great service and I recommend her. More

by Yuping Chen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Golis, Jim Kostack

October 09, 2025

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Employee Rating

My experience with Lucy, Nevin and Eddie was an awesome one. Lucy made me feel very comfortable and really appreciated the great courtesy. More

by frannieg215
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nevin Horst, Eddie Stroka

Oct 12, 2025

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

October 03, 2025

Dealership Rating
Employee Rating

Easy to work with and helpful. She got me what I needed with ease. Would recommend to anyone More

by Danny.sivar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 07, 2025

BMW of Fort Washington responded

Hi Danny, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 30, 2025

Dealership Rating
Employee Rating

Lucy was fantastic. She helped me find the perfect car with everything that I was looking for. More

by Annie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Antoine Johnson

Oct 03, 2025

BMW of Fort Washington responded

Hello Annie, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Sep 30, 2025

Annie responded

Lucy was fantastic. She helped me find the perfect car with everything that I was looking for.

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