Lucy Hu
Lucy Hu at BMW of Fort Washington

Lucy Hu | Page 5

Client Advisor

BMW of Fort Washington

500 Pennsylvania Avenue
Fort Washington, PA 19034

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4.9
77 Reviews
4.9

77 Reviews

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78 Reviews of Lucy Hu

July 20, 2024

Dealership Rating
Employee Rating

Lucy Hu from BMW Fort Washington was amazing in helping me finding my car! Throughout the purchase she kept me up to date with the delivery status of the vehicle. When I came in to complete my purchase she More

by Raffi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 22, 2024

BMW of Fort Washington responded

Hi Raffi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

July 11, 2024

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Employee Rating

I like BMW of Fort Washington and Lucy because of kindness. Especially, Lucy helped me for leasing a car very Kindly and gave me advices. Thanks, Lucy! More

by parkchihochiho
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 12, 2024

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

June 27, 2024

Dealership Rating
Employee Rating

Lucy was knowledgeable and professional. It was a pleasure working with her. I would recommend her to anyone in search of a vehicle. More

by susan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jun 29, 2024

BMW of Fort Washington responded

Hi Susan, we're happy you found our staff to be so supportive during your experience here at BMW of Fort Washington. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 27, 2024

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Employee Rating

Lucy was exceptional in her customer service and communication. Could not ask for a better purchasing experience! More

by anthonyc.walls
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 29, 2024

BMW of Fort Washington responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Fort Washington. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 18, 2024

Dealership Rating
Employee Rating

This the second car I bought with Lucy. She has been great with helping with any issues. Good communication. I would recommend her to a friend. More

by WK
Recommend Dealer
Yes

Other Employees Tagged: JP Dunphy

Jun 19, 2024

BMW of Fort Washington responded

Hi, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation and have an amazing day!

June 18, 2024

Dealership Rating
Employee Rating

Lucy is fantastic. From the moment I sat down she was great at explaining everything that BMW has to offer. I went in not thinking I would want an EV, but because of More

by jmneuman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 19, 2024

BMW of Fort Washington responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 09, 2024

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Employee Rating

I recently purchased a BMW X5 from Lucy and the experience was exceptional. Her professionalism, patience, and genuine enthusiasm made the entire process smooth and enjoyable. I highly recommend Lu More

by qianlistat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 10, 2024

BMW of Fort Washington responded

Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

June 06, 2024

Dealership Rating
Employee Rating

I was really impressed with the inventory at BMW of Ft Washington. They were able to find me a car on the spot and I was able to get the car I wanted without the wait! Great lounge too. More

by Ira
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 08, 2024

BMW of Fort Washington responded

Hello, we appreciate you taking the time to leave us this feedback. Safe travels!

June 01, 2024

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Employee Rating

Lucy is amazing! I highly recommend, if you are in the market for a BMW working with her. She was super accommodating and got me in and out! More

by Ebrown1229
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joshua Farrell

Jun 07, 2024

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 30, 2024

Dealership Rating
Employee Rating

I went to look at a pre-owned X1 at this dealership. Lucy was working late and I arrived close to closing, but Lucy never made me feel rushed at all. 2 days later I drove off with the car. Lucy was terr More

by Lou
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 12, 2024

BMW of Fort Washington responded

Hello Lou, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Jun 13, 2024

BMW of Fort Washington responded

Hello Lou, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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