![](https://www.dealerrater.com/ncdn/s/11.20240528.717/Graphics/badge-certified-employee-mobile.png)
![Lucy Smith at Gebhardt BMW](https://cdn-user.dealerrater.com/images/dealer/15331/employees/25976c93eabd.jpg)
Dealership Experience
1 yr, 1 mo
Industry Experience
38 yrs, 1 mo
Languages Spoken
English
66 Reviews
Write a Review67 Reviews of Lucy Smith
October 18, 2023
Everyone at the dealership communicated very well. The process of purchasing the car was smooth for me. The process of purchasing the car was smooth for me. More
Other Employees Tagged: Dwane Stover, Kris Kester
October 16, 2023
Amazing dealer. Honestly, I'm surprised how easy this dealership is to work with. Everyone was very nice and the process of purchasing a car is very transparent. The Honestly, I'm surprised how easy this dealership is to work with. Everyone was very nice and the process of purchasing a car is very transparent. They are also very proactive and responsive with communication. Highly recommended. More
Other Employees Tagged: Robert Black
October 16, 2023
I found the dealership to be very responsive and helpful with the purchase of my new iX. I did find the “encouragement” to purchase additional add-on service protection a bit off-putting, even though there with the purchase of my new iX. I did find the “encouragement” to purchase additional add-on service protection a bit off-putting, even though there clearly appeared to be incentives for the staff to do so. More
Other Employees Tagged: Tomaso Lamanna , Jeff Appleby, Kristi McSwain
October 16, 2023
Great, quick easy, and helped us out. Dwane was easy to work with and got to the point. I did get there at 9 had the car picked out by 10:00 was done with the deal and was out of there by Dwane was easy to work with and got to the point. I did get there at 9 had the car picked out by 10:00 was done with the deal and was out of there by 1:30. Kind of a long day but not too bad. More
Other Employees Tagged: Dwane Stover
October 11, 2023
Great customer service. As a first time buyer I was very satisfied how I was treated. I would definitely re visit and recommend Gebhart BMW. As a first time buyer I was very satisfied how I was treated. I would definitely re visit and recommend Gebhart BMW. More
Other Employees Tagged: Tomaso Lamanna, James Yelvington
October 10, 2023
I enjoyed doing business at Gebhardt BMW. Quality is outstanding. The leasing process was very easy. Robert and everyone I dealt with were warm and professional. Quality is outstanding. The leasing process was very easy. Robert and everyone I dealt with were warm and professional. More
Other Employees Tagged: Greg Jones , Robert Black
October 09, 2023
I didn’t feel pressured at any point and felt like I got the appropriate education to make a good decision the appropriate education to make a good decision More
Other Employees Tagged: Beto Palma, Kris Kester
October 09, 2023
Beto Palma was so helpful and made it so easy and fun buying my first car on my own. I think he should get employee of the year! Lucy in financing was also very friendly and made the process clear and a buying my first car on my own. I think he should get employee of the year! Lucy in financing was also very friendly and made the process clear and and quick. Kris was so great with the tutorial inside my car, so thank you to the entire staff and I am really enjoying my new BMW! Best wishes, Lisa More
Other Employees Tagged: Beto Palma, Kris Kester
October 08, 2023
All employees that I dealt with were very professional and knowledgeable. Very satisfied with the overall experience. and knowledgeable. Very satisfied with the overall experience. More
Other Employees Tagged: Greg Jones, Beto Palma, Dwane Stover
October 02, 2023
Good experience with Jose on the sales end. It took 2.5 hours to pick up our new car. Need to improve the financial closing process in my opinion. It took 2.5 hours to pick up our new car. Need to improve the financial closing process in my opinion. More
Other Employees Tagged: Jose Guillen
![new 2024 BMW i4 Gran Coupe car, priced at $78,345](https://platform.cstatic-images.com:443/xxlarge/in/v2/aeede3a6-b2e1-59c8-9d17-74e8de6e0041/8d475448-dc8c-4a39-9bbc-7caa1a2d3686/klHvXoVYYBIfIRLe2vNN6ZQLlzw.jpg)