Luigi Nicoloso
Luigi Nicoloso at Greenway Kia East

Luigi Nicoloso | Page 4

Used Car Manager

Greenway Kia East

8701 East Colonial Dr
Orlando, FL 32817

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4.4
37 Reviews

Dealership Experience

5 yrs, 11 mos

Industry Experience

5 yrs, 11 mos

Languages Spoken

English English

Italian Italian

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4.4

37 Reviews

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37 Reviews of Luigi Nicoloso

October 29, 2024

Dealership Rating
Employee Rating

Everyone worked very hard to get me the best deal on the car I wanted. Simon was especially helpful. He walked me around the lots to find just what I was looking for. He stayed in touch all week trying to g More

by jhcri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Rodriguez , Simon Dib, Abdel Trabelsi

Oct 29, 2024

Greenway Kia East responded

We're delighted to hear that Simon and the Greenway Kia East team went above and beyond to help you find the perfect car. It's great knowing he was patient and persistent in securing a deal that met your needs. Enjoy your new ride!

September 12, 2024

Dealership Rating
Employee Rating

We came to Greenway Kia East with a bit of an unusual and complex deal we wanted to do. Luigi and the rest of the staff (we interacted with sales management and finance as well) worked with us, were patient More

by brumley.blair
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ayoub Lazaar

Sep 12, 2024

Greenway Kia East responded

Blair, we're delighted to hear that Luigi and the team at Greenway Kia East could assist with your complex deal. Thanks for sharing your positive experience!

July 27, 2024

Dealership Rating
Employee Rating

Experience was good, Luigi is very good and honest and all team was energetic and fun More

by barba
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Schneiderwind , Ayoub Lazaar

Jul 29, 2024

Greenway Kia East responded

Thanks for the kind words for Luigi! We appreciate your support here at Greenway Kia East.

July 03, 2024

Dealership Rating
Employee Rating

I wish I could be writing a very different review right now, as our initial experience with the dealership was great, but when there was an issue that I tried to call about the next day, I have been entire More

by maryclairgaines
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Jorge Chavez

Jul 22, 2024

Greenway Kia East responded

It's disappointing to hear about your experience with our communication. We strive for timely and effective support, so it's concerning that we've fallen short here. I would like to personally assist you in resolving this issue as soon as possible. Please reach out directly when you have a moment. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

Jul 30, 2024

maryclairgaines responded

I did reach out to you via email over a week ago and still have yet to hear back from you. This is just more disappointing communication from the Kia Dealership.

June 24, 2024

Dealership Rating
Employee Rating

Great service no to much time to wait. And the schedule service was very good More

by ADRIANATABATA14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Fernandez

Jun 24, 2024

Greenway Kia East responded

Thank you for stopping in for service and leaving Greenway Kia East a five-star review! We are glad that everything went smoothly for you!

June 16, 2024

Dealership Rating
Employee Rating

I was treated with respect, got a decent trade in allowance for my car. The only critique I have is that the advertised price should include the “Recon Fee” which they attach onto the advertised pric More

by rah107
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorge Chavez, Ayoub Lazaar

Jun 26, 2024

Greenway Kia East responded

Thank you for sharing your experience with Greenway Kia East. We appreciate your feedback and will keep it in mind as we move forward. Your input helps us improve! If there is anything else you'd like to share, please don't hesitate to reach out. Best, Youssef Mnassa - General Manager - youssefmnassa@greenwayauto.com

March 04, 2024

Dealership Rating
Employee Rating

Experience with sales team and finance manager was good. Only thing is that it took 6 hours and my financing was already lined up with my credit union when I walked in. Took way too long(10am-4pm). Good exp More

by cdmccoy3rd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 05, 2024

Greenway Kia East responded

I'm glad to know that you had a good experience with our sales team and finance manager, but I apologize for the lengthy process. We understand how valuable your time is and will certainly take this feedback into account as we strive to improve. If there's anything else you'd like to discuss or if there are any other concerns, please don't hesitate to reach out directly. Thank you, Youssef Mnassa - General Manager - youssefmnassa@greenwayauto.com

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