Luis Alvarado
Luis Alvarado at Van Chevrolet Buick GMC

Luis Alvarado

Sales Consultant

Van Chevrolet Buick GMC

8585 E. Frank Lloyd Wright Blvd.
Scottsdale, AZ 85260

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4.5
69 Reviews
4.5

69 Reviews

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69 Reviews of Luis Alvarado

December 26, 2025

Dealership Rating
Employee Rating

No contestan ya que te vendiron…Muy mal servicio al cliente. No estoy contento c More

by ALBORTRUCKING
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Dec 31, 2025

Van Chevrolet Buick GMC responded

Your concerns are noted regarding the communication challenges you experienced after your purchase. We understand your frustration. The situation you've described does not meet the standards we strive for. Please contact Becky or Anna in our Customer Relations Department at customerrelations@vanchevrolet.com so we can address your concerns directly and work toward a resolution.

December 22, 2025

Dealership Rating
Employee Rating

Great as always I buy lots of cars and most of them are from Vans. The experience is always excellent! More

by Erock518
Recommend Dealer
Yes

Other Employees Tagged: Luis Alvarado

Dec 30, 2025

Van Chevrolet Buick GMC responded

We are privileged to have earned your continued trust and loyalty over the years. Your commitment to choosing us for multiple vehicle purchases truly means the world to us. It brings us genuine satisfaction to know that we consistently deliver the outstanding service experience you deserve. We value customers like you who recognize our dedication to excellence, and we look forward to helping you with many more vehicle purchases in the future.

December 15, 2025

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Employee Rating

Very helpful and respected people. But we just purchase a GMC Yukon that it's worth more than 70k. They promised us that they were going to fix cracked windshield and fix a sliced tir More

by CHRISTIAN JESUS SALAZAR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Gerardo Munoz

Dec 23, 2025

Van Chevrolet Buick GMC responded

Your concerns are noted, and we understand your frustration. The lack of communication you described is certainly not the level of service we strive to provide. We recognize that you appreciated the helpfulness and respect shown by our team initially, and we want to ensure that same level of care extends to honoring our commitments. Please reach out to Becky or Anna in our Customer Relations Department at customerrelations@vanchevrolet.com so we can address your concerns and work towards a resolution.

October 29, 2025

Dealership Rating
Employee Rating

It was excellent easy to deal with Luis was exceptional & extremely helpful made my buying decision easy More

by LMLAHR75
Recommend Dealer
Yes

Other Employees Tagged: Luis Alvarado

Oct 30, 2025

Van Chevrolet Buick GMC responded

We are happy to hear that your experience with us was outstanding and straightforward. It sounds like our team member provided exceptional service and made the process incredibly smooth for you. We take great pride in having staff who go above and beyond to ensure customers feel supported throughout their buying journey.

October 01, 2025

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Employee Rating

I brought my 2019 Ford Ranger in due to persistent harsh shifting, especially between lower gears. I also let the service team know the truck recently underwent front-end collision repair, and that I have M More

by eestrada1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

September 17, 2025

Dealership Rating
Employee Rating

The sales is really good the financial department needs work they called me 2 weeks later and wanted 900 dollars because of something about the pay off they should have known all this before I left I have More

by WENDELLDUTTON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Daly

Sep 18, 2025

Van Chevrolet Buick GMC responded

We deeply cherish your loyalty as a customer who has purchased seven vehicles with us, and we're pleased to hear that you had a great experience with our sales team. We understand your frustration regarding the financial department's request for additional payment two weeks after your purchase.

August 24, 2025

Dealership Rating
Employee Rating

We purchased a brand-new 2026 Chevy Equinox Saturday night and while we were excited about the vehicle itself, the buying experience was disappointing. The warranty that was promised and explained to us More

by Kbishop5987
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Moreno

August 23, 2025

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Employee Rating

Dealer was very quick and efficient and was a big help in picking out the truck I wanted More

by BLAINEMATHEWS11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 27, 2025

Van Chevrolet Buick GMC responded

We are honored to hear about your positive experience with our team. It's wonderful to know that we were able to provide quick and efficient service while helping you find the perfect truck for your needs. Your feedback about our helpfulness in the selection process means a great deal to us at Van Chevrolet. We truly appreciate you taking the time to share your experience and are thrilled that we could make your truck buying journey a smooth one.

August 11, 2025

Dealership Rating
Employee Rating

Everyone at Van Chevrolet was fantastic and professional! They helped me get into the vehicle I wanted and the process was simple and easy!! Couldn’t be more happier! More

by NICK.CARRROLL14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 13, 2025

Van Chevrolet Buick GMC responded

We are thrilled to hear about your wonderful experience with our team! It means so much to know that our staff provided you with the fantastic and professional service you deserved. We're delighted that we could help you find the perfect vehicle and make the entire process straightforward for you.

July 21, 2025

Dealership Rating
Employee Rating

Buenas atenciones estoy satisfecho con el trabajo que me hicieron le voy a recomendar personas More

by carlosgomezpozo221
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 22, 2025

Van Chevrolet Buick GMC responded

Thank you for taking the time to share your positive experience with Van Chevrolet. We are delighted to hear that you were satisfied with the quality of work we provided for you. Your willingness to recommend our services to others means a great deal to us. We appreciate your trust in our team and look forward to serving you again in the future.

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