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Luis Arraiz
Luis Arraiz at City KIA of Greater Orlando
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Luis Arraiz

Certified Sales and Leasing Consultant

City KIA of Greater Orlando

9550 S Orange Blossom Trl
Orlando, FL 32837

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4.1
27 Reviews
4.1

27 Reviews

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27 Reviews of Luis Arraiz

May 01, 2025

Dealership Rating
Employee Rating

The communication was great, carrying customers as well of the vehicle and awesome with the Uber. More

by hernandezmonic942
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erick Disla

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May 01, 2025

City KIA of Greater Orlando responded

Providing quality and efficient service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they were great with their communication. We wish you safe travels until we meet again!

May 01, 2025

Dealership Rating
Employee Rating

Everybody in the whole place was so positive and nice the salesperson, JC and Franz work so hard and where patient. It's a scary feeling buying a car in this economy the manger Leo did a xxxx of job gettin More

by JGAVIN69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marie Carmenatty, Ivan Merchan, Raul Luna , Yes

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May 02, 2025

City KIA of Greater Orlando responded

Thank you for leaving JC, Franz and Leo this fantastic review and recommendation! We are so appreciative of the opportunity to work with you and we are glad that they provided you with amazing service. We are happy to know that they were positive, nice, patient and super super nice. Congrats on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

April 29, 2025

Dealership Rating
Employee Rating

Leo helped my family and I get into a decent mini van. I appreciate City Kia Of Greater Orlando for everything they did! More

by JTORRESBB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Job Gomes, Orlando Da Silva, Sebastian Gomila, Erick Disla, Edison Cordero, Samer Ezzi, Maximiliano Ercolani, Ivan Merchan, Raul Luna

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Apr 30, 2025

City KIA of Greater Orlando responded

We are grateful for you leaving Leo this flawless review! We are pleased to know that he helped you out with everything. We warmly congratulate you on your new Mini Van- behalf of the entire City KIA of Greater Orlando team!

April 28, 2025

Dealership Rating
Employee Rating

Terrible service, treated like a liar and a pain from the first second, this place is filled with swindlers, liars and cheats More

by Fredwerd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Oscar platt, Josh Farley, Richardo Rosario, Andrew ,

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April 27, 2025

Dealership Rating
Employee Rating

Siempre intentan sacarte dinero y no miran por el bienestar del cliente. Muchas veces no comprueban que tú coche funciona después de arreglar una avería. More

by JORGEIBAHO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 30, 2025

City KIA of Greater Orlando responded

Jorge, Gracias por su tiempo y su reseña. Lamentamos mucho que su experiencia con el servicio no haya sido buena debido a que el equipo de servicio no revisó a fondo las reparaciones realizadas en su vehículo. Llámenos a nuestro concesionario y pregunte por el Gerente de Servicio. ¡Con gusto le ayudaremos!

April 24, 2025

Dealership Rating
Employee Rating

Amazing service with a personal experience they going beyond what you can experience from others dealers More

by elhierro99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Castillo , Jay from service

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Apr 25, 2025

City KIA of Greater Orlando responded

Thank you for your wonderful review! We strive for 100% customer satisfaction and we are glad that our team provided you with a top-notch experience. Please drive safely, and do not hesitate to give us a call if we may ever be of further assistance to you.

April 22, 2025

Dealership Rating
Employee Rating

Unprofessional Lack of motivation Overly optimistic Crowded Not timely mannered Excuses Disrespectful Some service advisors are good More

by DISAYACORTES906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Carlos Castillo, Preston Negron, Vanessa Sanchez

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April 19, 2025

Dealership Rating
Employee Rating

La atención de la persona que me atiende no es la correcta no llama para informar sobre los detalles del trabajo en el carro. Estuve yo que estar pendiente More

by LUISFERG_17
Recommend Dealer
No
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April 19, 2025

Dealership Rating
Employee Rating

Veryy good atention super amables y generosos mu buena la atenciona los custumers y edplicacion More

by Raymondraul9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Job Gomes, Orlando Da Silva, Sebastian Gomila, Erick Disla, Edison Cordero, Samer Ezzi, Maximiliano Ercolani, Marilyn Santos, Raul Luna

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Apr 21, 2025

City KIA of Greater Orlando responded

Raymond, Para City KIA of Greater Orlando, brindar un servicio de primera clase es fundamental, y nos complace que el esfuerzo de nuestro equipo haya sido satisfactorio. Nos alegra saber que fueron muy amables, generosos y le brindaron una excelente atención. ¡Felicitaciones por su nuevo vehículo, de parte de todo el equipo!

April 16, 2025

Dealership Rating
Employee Rating

Excellent service, the staff was very kind and professional, they solved everything quickly and courteously More

by rafaelmoreno86@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 17, 2025

City KIA of Greater Orlando responded

Rafael, Thank you for leaving us this amazing review! We are happy to know that our team was very kind, professional, solved everything quickly/courteously and provided you with excellent service.

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