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Luis Arraiz
Luis Arraiz at City KIA of Greater Orlando

Luis Arraiz

Certified Sales and Leasing Consultant

City KIA of Greater Orlando

9550 S Orange Blossom Trl
Orlando, FL 32837

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4.2
41 Reviews
4.2

41 Reviews

Write a Review

41 Reviews of Luis Arraiz

June 12, 2025

Dealership Rating
Employee Rating

This dealership is not very good I was told I had a free service which ended up costing me $ 105.26 not hardly free.Always have problems when I go there More

by ARTHURVANDICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Castillo, Preston Negron, Orlando Da Silva, Erick Disla, Edison Cordero, Samer Ezzi, Maximiliano Ercolani, Vanessa Sanchez, Andrew Kowlessar

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June 10, 2025

Dealership Rating
Employee Rating

Excellent service and wait time. Service advisor was great. Anthony George was very thorough and explained things in detail. More

by J.BURGESS429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 10, 2025

City KIA of Greater Orlando responded

J, Thank you for your time and feedback. We are pleased to hear that Anthony was able to fix your vehicle, quickly and conveniently. Please contact us again should you have any further issues.

June 08, 2025

Dealership Rating
Employee Rating

I already did your survey, fidtwen; fourteen, thirteen, twelve, eleven; 4dten, nine; eight, seven, six More

by crudozeppi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Job Gomes, Orlando Da Silva, Sebastian Gomila, Erick Disla, Edison Cordero, Samer Ezzi, Maximiliano Ercolani, Ivan Merchan, Raul Luna

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Jun 10, 2025

City KIA of Greater Orlando responded

Zeppi, Thank you for your review and thank you for your survey. We look forward to the next opportunity to serve your vehicle needs again!

June 05, 2025

Dealership Rating
Employee Rating

The mechanic did put my filter on properly and cause and oil leak horrible job More

by STEVE.CARTAYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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June 04, 2025

Dealership Rating
Employee Rating

Very friendly and helpful personel. On Saturday the place was a bit loud and too busy for my taste, but I would recommend the dealership with no hesitation. Getting the offer was extrem More

by jost.fritz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Orlando Da Silva, Erick Disla, Samer Ezzi

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Jun 05, 2025

City KIA of Greater Orlando responded

Thank you for leaving us this positive review and recommendation! We are happy to know that our team was very friendly, helpful and made getting the offer painless. Congrats on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

June 03, 2025

Dealership Rating
Employee Rating

Very proficient and competent staff . Would strongly recommend them to friends. In fact, I already have. More

by crudozeppi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Castillo

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Jun 05, 2025

City KIA of Greater Orlando responded

Thank you for your review and feedback. We are delighted to hear that you were completely satisfied with your amazing customer service from our team that you are willing to recommend us to other's, thank you. Please let us know if there is anything else we can do to further assist you, we would love to help.

June 02, 2025

Dealership Rating
Employee Rating

Excellent speedy service would definitely recommend City Kia service department. To anyone that needs service done on their vehicles. More

by sofiaraffa55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Job Gomes, Orlando Da Silva, Sebastian Gomila, Erick Disla, Edison Cordero, Samer Ezzi, Maximiliano Ercolani, Ivan Merchan, Raul Luna

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Jun 05, 2025

City KIA of Greater Orlando responded

Sofia, We appreciate your time and feedback. We are pleased to hear that your service experience was quick and convenient. We look forward to the next opportunity to serve your vehicle needs again.

May 27, 2025

Dealership Rating
Employee Rating

Me encanta la atención Lo recomiendo mucho se nota lo profesionales que son un servicio de calidad More

by KARENPEROZO93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Castillo, Preston Negron, Orlando Da Silva, Erick Disla, Edison Cordero, Elsa Rivas, Marie Carmenatty

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May 27, 2025

City KIA of Greater Orlando responded

Karen, ¡Gracias por dejarnos esta fantástica reseña y recomendación! Nos alegra saber que nuestro equipo fue profesional y le brindó un servicio de calidad.

May 26, 2025

Dealership Rating
Employee Rating

Kia is a wonderful ul place to buy a car. The people are so helpful. Customer service is great More

by doziercarlos1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vanessa Sanchez

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May 27, 2025

City KIA of Greater Orlando responded

We appreciate you for leaving us this phenomenal review! We are delighted to know that our team was so helpful and provided you with great service. We sincerely congratulate you on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

May 26, 2025

Dealership Rating
Employee Rating

Excelente atención al cliente muy buena comunicación y precaución a cada duda que se presentaba sigan así More

by Kiandreinaribullen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan no sé el apellido

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May 27, 2025

City KIA of Greater Orlando responded

¡Gracias por dejarnos esta fantástica reseña! Nos alegra saber que nuestro equipo se comunicó muy bien con usted y estuvo atento a todas sus preguntas, brindándole un servicio excelente.

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