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Luis Arraiz
Luis Arraiz at City KIA of Greater Orlando

Luis Arraiz

Certified Sales and Leasing Consultant

City KIA of Greater Orlando

9550 S Orange Blossom Trl
Orlando, FL 32837

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4.3
57 Reviews
4.3

57 Reviews

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57 Reviews of Luis Arraiz

August 31, 2025

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It’s outdated and small. The attendant was quick and polite. There is a waiting room with family died reruns. More

by CMJANISSEE
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Recommend Dealer
Yes
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August 31, 2025

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Juan took care of me and I appreciated his help. I didn’t appreciate being contacted by Luis trying to get me to sell me car back to get a new one which would cost me more money in the long run. Can More

by MARKBRUNO
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Recommend Dealer
Yes
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August 30, 2025

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A little more forthcoming on the trade of the car towards the new one, I was not happy !! More

by JCORTES325
Recommend Dealer
Yes
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August 30, 2025

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Okay seemed a little short-handed. Staff were professional.Disappointed in the trade of an old car for a new one ! More

by JCORTES325
Recommend Dealer
Yes
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August 19, 2025

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Good quick word word word word word word word word word word word word word word More

by galvanleo42
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Job Gomes, Orlando Da Silva, Sebastian Gomila, Erick Disla, Edison Cordero, Samer Ezzi, Maximiliano Ercolani, Ivan Merchan, Raul Luna

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Aug 20, 2025

City KIA of Greater Orlando responded

Hello, We are glad to hear that your vehicle services was quick and convenient!

August 18, 2025

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Dealership performed rebate with out a Hitch Service tech pointed out small cracks in windshield. Called insurance and handled replacement More

by shulltz69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Preston Negron, Brenda Ayala

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Aug 19, 2025

City KIA of Greater Orlando responded

Hello, Thank you for your very kind review. We are always happy to hear that we have given our customers 100% satisfaction!

August 17, 2025

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Fast impeccable service where are you free definitely 10 out of 10. Would recommend to everyone. More

by Manius.j1512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Job Gomes, Orlando Da Silva, Sebastian Gomila, Erick Disla, Edison Cordero, Samer Ezzi, Maximiliano Ercolani, Ivan Merchan, Raul Luna

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Aug 18, 2025

City KIA of Greater Orlando responded

Thank you for your positive review and recommendation! We are happy to hear that our team provided you with the quality care that you so much deserve. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with.

August 14, 2025

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I am very satisfied with the service I received from all and I am very happy with my new car. Thank you so much for everything that was done for me to get me into my new car More

by DORILOVES
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rosanna

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Aug 15, 2025

City KIA of Greater Orlando responded

Thank you for your excellent review! We strive for 100% customer satisfaction, and we are glad that our team provided you with 5-star service. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team!

August 12, 2025

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Employee Rating

I recommend this dealership I have 3 new Kia’s from this dealership and still coming back for more More

by DEEEDEEE5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Castillo, Preston Negron, Orlando Da Silva, Erick Disla, Edison Cordero, Maximiliano Ercolani, Jessica Colon, Jesenia Garcia, Vanessa Sanchez

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Aug 12, 2025

City KIA of Greater Orlando responded

Thank you for your kind review! It is an honor to have your confidence and loyalty, and we look forward to continue providing you with the same 5-star service in your visits to come!

August 08, 2025

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Employee Rating

Knowledgeable, helpful, keep me in the loop with my vehicle. Answered all my questions overall great experience More

by mccrayjameshia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Job Gomes, Orlando Da Silva, Sebastian Gomila, Erick Disla, Edison Cordero, Samer Ezzi

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Aug 12, 2025

City KIA of Greater Orlando responded

We appreciate your positive review! We are so glad that our team provided you with 5-star service and kept you well informed throughout the process. It is our pleasure to serve you and your automotive needs in any way possible. Take care!

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