Luis is a product and people expert. He really knows his product and how to prfessionally serve his guests.
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Write a Review170 Reviews of Luis Carbonell
April 21, 2020
Son personas muy profesionales y conocedoras del buen servicio y ponen su maximo esfuerzo y dedicación para que el cliente quede extremadamente satisfecho on su compra. o servicio servicio y ponen su maximo esfuerzo y dedicación para que el cliente quede extremadamente satisfecho on su compra. o servicio More
April 03, 2020
The building is elegant and pleasant to the eye. The deallership is very apropiate to house and sale the flagship of the American automotive elegance. The service is cordial and professional. I would r deallership is very apropiate to house and sale the flagship of the American automotive elegance. The service is cordial and professional. I would recommend the dealership to anybody More
March 25, 2020
I have been dealing with Williamson Cadillac x almost 20 years and the respect for the costumers ,the quality of the service is the same.....EXCELLENT!!!! years and the respect for the costumers ,the quality of the service is the same.....EXCELLENT!!!! More
Other Employees Tagged: Kaitlin Haeffner , Jimmy Sabbagh
February 27, 2020
Have created an amazing relationship over the past 10 years! This is our fifth Cadillac he has helped us with. Exceptional service. Wouldn’t go with anyone else. THANK YOU LUIS! years! This is our fifth Cadillac he has helped us with. Exceptional service. Wouldn’t go with anyone else. THANK YOU LUIS! More
February 16, 2020
Muchas gracias Luis Carbonell por toda tu ayuda y paciencia🙏 Muy buen servicio en todos los sentidos, agradecida con todos, definitivamente los recomendare. Me encanta mi nuevo carrito 🙌 paciencia🙏 Muy buen servicio en todos los sentidos, agradecida con todos, definitivamente los recomendare. Me encanta mi nuevo carrito 🙌 More
February 13, 2020
The car was left there for 3 recalls oil chg and tires ! The service told me was longer than 5 days !!! So the loaner had 1/2 tank since my husband was in hospital I fill the tank 21.00 therefore, within a The service told me was longer than 5 days !!! So the loaner had 1/2 tank since my husband was in hospital I fill the tank 21.00 therefore, within a day they call my car was ready ! My car was return with less gas and I told them ! So they didnt even give me a voucher to fill my car up ! Im an old customer and im upset because Im retired not rich to be filling up two cars Im very mad at williamson look me up see how many cars I have but there also you call and none returns your call or answer emails ! Your service dept is a great mess this is my last car I buy there plus not referring my friends either! Shame on you all bad service there !oh they never called about recalls onstar was who advised me! Juan Santos is the best but I dont like to bother him More
Other Employees Tagged: Bruno Zayas
February 04, 2020
Our experience has always been nothing short of the best. Williamson Cadillac is the best dealership in the country, the staff in the sales dept including the service dept are all true professionals. Williamson Cadillac is the best dealership in the country, the staff in the sales dept including the service dept are all true professionals. More
Other Employees Tagged: Kaitlin Haeffner
January 29, 2020
Pleasant experience all around Luis, Omar and Jimmy are knowledgeable, helpful and always ready to provide an excellent service, Luis did the paperwork in no time, Omar received th Luis, Omar and Jimmy are knowledgeable, helpful and always ready to provide an excellent service, Luis did the paperwork in no time, Omar received the old car and had the new car cleaned, prepared and brought to the front where he answered all the questions, Jimmy makes everything possible. More
Other Employees Tagged: Omar Barbachan , Omar, Luis, Jimmy
January 03, 2020
Purchase of XT5 2020 5 Star Service. Luis was amazing! Our Sales Associate, Luis Carbonell was customer focused, listened, and transparent through out the process. Luis dispels the “car salesman” reputati Our Sales Associate, Luis Carbonell was customer focused, listened, and transparent through out the process. Luis dispels the “car salesman” reputation. He asked the right questions and delivered 3 options and gave his advise as to which option meets our goals. This was my first Cadillac purchase and can tell you that because of Luis it will not be the last. I was most impressed with his patience and how he gave my wife tour of service department. Even introduced her to Tony, so assured her of the service to expect. Williamson Cadillac truly exceeded our expectations and we recommend them for a new car. Thanks Luis for being you!! More

