Luis is a product and people expert. He really knows his product and how to prfessionally serve his guests.
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Write a Review94 Reviews of Luis Carbonell
November 28, 2019
Excellent overall service! The whole service department was courteous and very professional. The experience was very pleasurable. Everyone that I encountered was friendly, helpf The whole service department was courteous and very professional. The experience was very pleasurable. Everyone that I encountered was friendly, helpful and went out of their way to assist. More
Other Employees Tagged: Alberto Fernandez, Anthony Figueredo , Juan Alvarez, Angel Gonzalez, Ahmed Rivery, Yusleidy Sanchez
October 19, 2019
Bad service Lack of comunication with People from the service department, including Manager. My vehicle, after 6 days of purchased, had to stay 2 weeks in sevice Lack of comunication with People from the service department, including Manager. My vehicle, after 6 days of purchased, had to stay 2 weeks in sevice without any explanation or answers. I had to go to the dealer to speak with the manager and his answer was the the car could stay up to 3 months and they couldnt do anything about it. The sales person Rita Parker, only answered my phone calls until I bought my car, but eventhough she said she could help me anytime she didnt answer my call again. When the car was ready, it was completely dirty and the seats were stained with grease More
Other Employees Tagged: Rita Parker , Kevin
October 15, 2019
I love Williamson Cadillac The employers, the dealers, the place are perfect. This is my second time using a Cadillac from them. Even the services at the other side they are a g The employers, the dealers, the place are perfect. This is my second time using a Cadillac from them. Even the services at the other side they are a good team.I am very happy with Williamson Cadillac More
Other Employees Tagged: Celida Naranjo, Jose Mayorga, Guillermo Farinas, Omar Barbachan, Alberto Fernandez, David Belalcazar, Carlos Lopez , Juan Alvarez, Sergio Betancourt
October 14, 2019
Best car shopping experience I had the best car shopping experience. Luis was super helpful and made this experience quick and easy. He was able to find the exact car that I wante I had the best car shopping experience. Luis was super helpful and made this experience quick and easy. He was able to find the exact car that I wanted. More
October 11, 2019
Another great experience Since the moment you arrive to the service department everyone involved is extremely professional & kind. From the greeter on the service drive, the s Since the moment you arrive to the service department everyone involved is extremely professional & kind. From the greeter on the service drive, the service advisor, cashier, etc. in resume another great service experience. More
Other Employees Tagged: Richard Loero- Service Advisor
September 24, 2019
Review Luis Carbonell could not have made this transaction any easier and hassle free. Thank you for valuing my time and giving me a great deal from the sta Luis Carbonell could not have made this transaction any easier and hassle free. Thank you for valuing my time and giving me a great deal from the start. More
September 18, 2019
Amazing service . Excellent customer service , amazing attention - always precise with communication. Took great care of my needs and explained all the options availa Excellent customer service , amazing attention - always precise with communication. Took great care of my needs and explained all the options available to me. I would definitely recommend Williamson Cadillac to all of my friends and will continue to refer interested people to this dealer. More
September 12, 2019
The best experience I've had buying a car This was probably the best experience I've had buying a car. I was not pressured into any specific car. I was in and out of there within two hours, mo This was probably the best experience I've had buying a car. I was not pressured into any specific car. I was in and out of there within two hours, most times buying a car requires spending a whole day. The price of the vehicle was the cheapest in town. I love my new GMC Acadia! More
Other Employees Tagged: Ricardo Robinson
September 04, 2019
Good purchasing experience Very convenient location and excellent salesmanship Nice experience in every way Will recommend Williamson to anyone who is thinking about purchas Very convenient location and excellent salesmanship Nice experience in every way Will recommend Williamson to anyone who is thinking about purchasing a new car The facilities very nice all together More
August 29, 2019
Excellent Service I have been coming to this dealership for over 10 years and it is still the best place for everything I need. All associates are super friendly and v I have been coming to this dealership for over 10 years and it is still the best place for everything I need. All associates are super friendly and very efficient- I would not anywhere else. Luis is excellent- he had everything I needed and made the process very easy. More