Luis is a product and people expert. He really knows his product and how to prfessionally serve his guests.
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106 Reviews
Write a Review106 Reviews of Luis Carbonell
June 15, 2020
I am very happy with Luis Carbonell he is the kind of people that any one wants to do business with hem and service department people take care of you friendly Thanks Willianson. people that any one wants to do business with hem and service department people take care of you friendly Thanks Willianson. More
May 15, 2020
Excellent customer service good good good good good people and great attitude they make you feel like you are at home, love this place. Best dealer in town people and great attitude they make you feel like you are at home, love this place. Best dealer in town More
Other Employees Tagged: Bruno Zayas, Guillermo Farinas, Omar Barbachan, Mike Penn, Ron Peoples , Celida Naranjo, Rene Roberts, Beny Ledesma 5 stars
May 08, 2020
Amazing Loyal customer for 10 years. I have Leased 8 vehicles throughout the 10 years . Great service reps and very attentive to your problems or needs. Tha Loyal customer for 10 years. I have Leased 8 vehicles throughout the 10 years . Great service reps and very attentive to your problems or needs. Thanks again, Danny More
Other Employees Tagged: Omar Barbachan, Yorny Fundora
May 04, 2020
Williamson treats you like family and everyone goes above and beyond to make you feel special. Best dealership in Miami hands down! Can’t wait to go back. and beyond to make you feel special. Best dealership in Miami hands down! Can’t wait to go back. More
Other Employees Tagged: Omar Barbachan, Yorny Fundora
March 31, 2020
Always treated well in service dept by Erik F and the whole staff. Needed a loaner to allow for extra work to be done on my truck. Spoke with Luis in sales and he was also helpful. whole staff. Needed a loaner to allow for extra work to be done on my truck. Spoke with Luis in sales and he was also helpful. More
Other Employees Tagged: Erik Fernandez
March 26, 2020
Excellent service as always . Best in Mami.Beny Ledesma , Manager. Tony from parts.Jorny All of the employees are fantastic. A plus custemer service .from everyone. Manager. Tony from parts.Jorny All of the employees are fantastic. A plus custemer service .from everyone. More
Other Employees Tagged: Ralph Barraque, Omar Barbachan , Juan Alvarez, David Belalcazar, Sergio Betancourt, Beny Ledesma manager Tony from parts
March 18, 2020
The best dealership very professional service always helpful the service everything is always perfect Carlos Gomara was the person help me this week when I visit the dealer for service he was great and helpful the service everything is always perfect Carlos Gomara was the person help me this week when I visit the dealer for service he was great and professional thank you More
Other Employees Tagged: Carlos Gomara
February 01, 2020
Sales person Luis Carbonell was excellent to deal with, as was the finance Mgr Cesar. Car is in excellent shape and service has been very good. as was the finance Mgr Cesar. Car is in excellent shape and service has been very good. More
Other Employees Tagged: Cesar in finance and Tony Martinez in setvice
January 28, 2020
Trading in my vehicle Excellent service from Mickey Barrios for my existing car. I was given a loaner on Tuesday to drive while the service department was assessing the wo Excellent service from Mickey Barrios for my existing car. I was given a loaner on Tuesday to drive while the service department was assessing the work required for my vehicle. Wednesday afternoon I was told the amount of work was almost the car's value. I asked Mickey to have someone from sales call me. Luis Carbonell called when I was in a meeting and I returned the call within an hour. No call from Luis on Wednesday afternoon. Called Luis on Thursday morning and spoke to him twice to get an idea of pricing on new and used Buick Encores. Discussed an advertisement from another dealer and asked how the price from the other dealer could be so low. Luis told me he would check out current inventory of new and used Buick Encores and call me back on Thursday. with options for me to review.. I called him twice on Friday morning, once before Mickey called me to get the loaner back and once after Mickey called me. Luis' comment when I spoke to him was that there was nothing available at Williamson for him to help me. As a salesperson, I would never let a customer who has done business with my firm and uses other services at my firm leave feeling the way I felt. More
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