Luis Cardona | Page 8

Luis was extremely knowledgeable about Lexus products, the buying process, and purpose of the forms. More important, he explained things in detail and in clear language. He was determined to find the rig the buying process, and purpose of the forms. More important, he explained things in detail and in clear language. He was determined to find the right vehicle and the right price for me. Extremely supportive with no sales pressure....he was more of a guide than a salesperson. My highest ratings! More

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Luis was our sales person and was great to work with and very knowledgeable about all the Lexus vehicles! I would highly recommend Luis if looking for a Lexus! very knowledgeable about all the Lexus vehicles! I would highly recommend Luis if looking for a Lexus! More

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I had the pleasure of working with Luis, Andrew S. , and Josh B. to lease a beautiful RX 350. They were attentive to my wants and needs for a vehicle. Luis and Andrew presented several available option , and Josh B. to lease a beautiful RX 350. They were attentive to my wants and needs for a vehicle. Luis and Andrew presented several available options and helped me find a car with the features I considered to be most important. This was a very positive experience! More

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Buying a car can sometimes feel like running a marathon on a treadmill—lots of effort, not much excitement, and a finish line that feels like paperwork. But working with Luis Cardona completely flipped tha on a treadmill—lots of effort, not much excitement, and a finish line that feels like paperwork. But working with Luis Cardona completely flipped that script. From the moment I walked into the dealership, it was clear this wasn’t going to be the usual, boring, “let me disappear into the manager’s office for the third time” kind of car-buying experience. Instead, Luis somehow made the process feel like I was stepping into a well-choreographed production where everything flowed seamlessly. Luis has the rare ability to combine professionalism with personality in a way that keeps you smiling while still feeling 100% confident in your decision. He knows his stuff—every feature, every trim, every financing detail—and he explained it all without ever once making me feel overwhelmed or pressured. I never once got the sense that he was trying to “sell” me something; it was more like he was matchmaking me with the exact car I didn’t even know I needed until he introduced us. What really sets Luis apart is how he balances genuine customer care with an energy that’s contagious. He’s funny, he’s sharp, and he clearly loves what he does. I walked in expecting a transaction and walked out not only with a car I love, but also with the memory of actually enjoying the process (yes, enjoying buying a car—it’s possible). If dealerships gave out awards, Luis wouldn’t just win Salesperson of the Year—he’d probably take home the trophy for Best Supporting Role in Making Car Shopping Fun, Most Likely to Anticipate Questions Before You Ask Them, and Most Charismatic Test Drive Host. Five stars honestly feels like underselling it—Luis Cardona deserves an entire galaxy. More

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Due to an accident, I needed to make a vehicle purchase fairly quickly. I had never purchased a Lexus before, and reached out cold to Lexus of Wilminton. Luis Cardona helped me from beginning to end, edu fairly quickly. I had never purchased a Lexus before, and reached out cold to Lexus of Wilminton. Luis Cardona helped me from beginning to end, educating me on the options, listening intently to what was important to me, and ultimately purchasing a great vehicle. I highly recommend Luis as an honest, intelligent and sincere person. More

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Luis Cardona and Justin Wands were excellent and very helpful! Definitely recommend Lexus of Wilmington. helpful! Definitely recommend Lexus of Wilmington. More

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Luis Cardona helped provide me an exceptional customer service experience and I highly recommend to ask for him. service experience and I highly recommend to ask for him. More

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I had an excellent experience working with Luis Cardona and Lexus of Wilmington with the purchase of my new NX350. Luis was great to work with and made the sale and delivery of my new vehicle a very positi and Lexus of Wilmington with the purchase of my new NX350. Luis was great to work with and made the sale and delivery of my new vehicle a very positive experience. More

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My wife and I worked with Luis Cardona. He was very knowledgeable and not high pressure. We were very pleased with our experience and Luis was a major factor in our decision to purchase a He was very knowledgeable and not high pressure. We were very pleased with our experience and Luis was a major factor in our decision to purchase a new Lexus F Series from Lexus of Wilmington. More

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It was fantastic working with Luis Cardona and Drew Saksa! They were very attentive and delivered excellent customer service. We obtained a Lexus RX and will be sure to use them for our future needs! Saksa! They were very attentive and delivered excellent customer service. We obtained a Lexus RX and will be sure to use them for our future needs! More

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