This is just another used car place, and the people are just used car salespeople. My experience -- don't expect anything special because this is Lexus. They still deceive, misrepresent, shade the truth, and hide things that would be illuminating. Buying a used car is always iffy, and don't expect it to be less so just because the car might be a Lexus, or the user car department is associated with a Lexus dealership. That was my experience. Lots of shading how things were.