Luis Davila | Page 5

Andrew made the car leasing process an easy and enjoyable experience. Always a pleasure at fountain Buick gmc. experience. Always a pleasure at fountain Buick gmc. More

by megamac86 Verified Customer Verified Customer

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The 2025 AT4X AEV we purchased has significant swirl marks in the clear coat from the dealership. After we had signed all paperwork, my husband drove the truck around to the front entrance to pick me up marks in the clear coat from the dealership. After we had signed all paperwork, my husband drove the truck around to the front entrance to pick me up to leave and a couple came up to me admiring it and then asked if the truck had been taken through a car wash. I asked Marks daughter that works there and she said no. It looks like someone took a rag full of dirt and washed it. I had previously not noticed it because the truck was parked in the back under the awning in the shade for us to look over. It’s not noticeable unless the sun is shining on it and then it is awful. I spoke with Mark at length about it on my way home and he said he would discuss it with the boss and send me his number. That has not happened. I explained this to someone who called for a follow up and still have heard nothing. I’ve read online this can be corrected and Fountain Auto Mall should make this right. The quote i have been given to correct this is around $1500. I just spent a significant amount of money on this vehicle and it should not have swirl marks of this significance in the clear coat. I would have rather them have not washed the vehicle than for this to happen but I was not given that option. I was so excited to find this truck and for it to be available for purchase. However this issue has taken the joy out of this purchase. Given the lack of response to this issue I would not purchase from them again nor would I recommend them to a friend. This is totally unacceptable customer service. Also the people that detail cars there should not be working there because they do not care about the merchandise. There is no way this would have happened had the truck been washed properly. We drove over 6 hours to make this purchase and sadly this was probably done to this vehicle while we were on the property. It took the forever to bring the truck up for us because they were washing it. More

by mkmm Verified Customer Verified Customer

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The people were very friendly and made the purchasing process very pleasant and easy.They also took the time to explain everything to us. process very pleasant and easy.They also took the time to explain everything to us. More

by TONYTIGER6969 Verified Customer Verified Customer

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The Best Dealer Ever Good Service Fast And Transparent 100 Percent Thanks You I Am So Happy In Mi New 2026 Acura rdx A Spec. 100 Percent Thanks You I Am So Happy In Mi New 2026 Acura rdx A Spec. More

by Rortega37 Verified Customer Verified Customer

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Very friendly and engaging staff. Sales staff was knowledgeable and helpful and actively sought out savings / discounted that customer qualified for. Sales staff was knowledgeable and helpful and actively sought out savings / discounted that customer qualified for. More

by tonprestk77 Verified Customer Verified Customer

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Andrew went beyond and above my expectations. He 100% to care of everything from order to delivery, very smooth transaction. Love my new truck! Thanks again, Andrew! He 100% to care of everything from order to delivery, very smooth transaction. Love my new truck! Thanks again, Andrew! More

by twotto14 Verified Customer Verified Customer

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Wrong information on the closing documents for my vehicle purchase, called back, but there was no answer. This is for the Acura RDX. The search below does not allow me to do it with Acura. purchase, called back, but there was no answer. This is for the Acura RDX. The search below does not allow me to do it with Acura. More

by 407HOME Verified Customer Verified Customer

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Clean ,good service,good people,great service,great supervisors,manager etc,good people and cars supervisors,manager etc,good people and cars More

by masrichard10 Verified Customer Verified Customer

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Every person we came in contact with was helpful and responsive. Overall great experience! Will be back for next car, whenever that is. responsive. Overall great experience! Will be back for next car, whenever that is. More

by debbiegparrett Verified Customer Verified Customer

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Brian G and his team are amazing. They go above and beyond for us. Will not buy a vehicle with anyone else. They go above and beyond for us. Will not buy a vehicle with anyone else. More

by jennifer_m_gomer Verified Customer Verified Customer

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