Luis Martinez

Alex was great! This is a great dealership to go to great costumer service! Very helpful! This is a great dealership to go to great costumer service! Very helpful! More

by elisedunn2 Verified Customer Verified Customer

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This dealer is okay, but not one of the best that I have worked with. When buying a new car, you end up working with many different people that try to negotiate and sell you extras. I started with the in worked with. When buying a new car, you end up working with many different people that try to negotiate and sell you extras. I started with the internet manager, who set an appointment for me after we talked back and forth several times. When I got there, she doesn't work directly with customers and a regular salesman had to help having no background in everything we had already discussed. We made a deal, and then the finance guy tried to sell me extras for a third of the cost of the whole vehicle. They did say they would provide me items like the CPO documentation but the one and only person who could print that wasn't there. They said they would follow up and send it to me but that never happened. Also floor mats were promised as part of the deal and that never happened. Overall there were too many handa in the pot to make you the deal seamless and easy. More

by kevsd1 Verified Customer Verified Customer

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3 services in a row did not eliminate the sound I was talking about, I'm already desperate, no one can tackle this problem talking about, I'm already desperate, no one can tackle this problem More

by Juliablackedition Verified Customer Verified Customer

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Representatives were not familiar with the tech features of new car I bought. Not 1 representative told me that my car trim wasn’t equipped with Apple car play wireless and that my trim wasn’t a wired one u of new car I bought. Not 1 representative told me that my car trim wasn’t equipped with Apple car play wireless and that my trim wasn’t a wired one until they figured it out after the fact that I purchased car and was driving off. Also, the last part of the dash board is useless on the Elantra Limited, it was basically a manufactures poor design, it it supposed to be for the turbo mode in other trims and useless in the Limited trim. When I asked about this feature, representative said they would look it up in the manual and never gave me a response. I figured it out myself after I purchased car. I wish representatives were more knowledgeable about the vehicles they are selling! More

by Carla Verified Customer Verified Customer

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Honest, helpful, friendly, employees, mocha coffee, my car gets washed, and the service department staff is very helpful car gets washed, and the service department staff is very helpful More

by rjonesj083 Verified Customer Verified Customer

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These guys are awesome! ! Made the process super smooth and everyone had an amazing personality! 10/10 recommend for future vehicle purchases!! ! Made the process super smooth and everyone had an amazing personality! 10/10 recommend for future vehicle purchases!! More

by brian.seely Verified Customer Verified Customer

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"HELP ME UNDERSTAND WHY PEOPLE COME IN AND NOT SHOP WITHIN THEIR BUDGET" (they don't like people that come in informed on buying a vehicle.) AND "YOU'RE BEING DIFFICULT" - Paul the salesman lm WITHIN THEIR BUDGET" (they don't like people that come in informed on buying a vehicle.) AND "YOU'RE BEING DIFFICULT" - Paul the salesman lmao BUYER BEWARE OF THEIR 2022 TUNDRA CAPSTONE Came in 9/28/2026 to check out the used Toyota Tundra they had for sale. Met with a salesman named PAUL. Everything went great, I wanted the truck so I told him I'll be back the following day to bring my personal bank check to pay for it. Did a lot of research on the truck, originally a WA title, then MT, then CA. Beach Cities Toyota of Westminster had this very same VIN number truck for sale for ~$46,800. It's been sitting in their lot until Pedder Hyundai bought it and advertising close to $49k. Then they lowered the price, then put it back up. I initially texted PAUL the salesman that if we can start working some numbers out while I was at work, and he basically told me no and to come in, which I did. Came in 9/29/2026 same day I texted him. $3k of dealer add-ons which are supposedly optional but that's not how he presented it. **** He asked me what price I'm shooting for, and I told him $46k before TTL. Long story short, he wrote down $47,800 and I said I'll do $47k and initialed the worksheet. He then came back and said "HELP ME UNDERSTAND WHY PEOPLE COME IN AND NOT SHOP WITHIN THEIR BUDGET." I had a $58k check sitting next to me, but JD power, KBB, NADA, and other comparables are around $46-47k for the same truck year, make, and model with similar miles. **** *** The so-called manager LUIS comes out and basically tells me "MOST PEOPLE COME IN, SEE THE PRICE AND JUST SAY OKAY, ILL PAY THAT."*** Moral of the story, if you get this dude as a salesman, he's got an anger problem and will be rude to you, especially if you did your research. Find another salesman More

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Thinh my service advisor was knowledgeable and helped me out with my recall with ease and professionalism. out with my recall with ease and professionalism. More

by afarhatjr23 Verified Customer Verified Customer

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