Luis Morfe-Medina
Luis Morfe-Medina at Treasure Coast Toyota Of Stuart

Luis Morfe-Medina | Page 9

Toyota Pro Sales Associate

Treasure Coast Toyota Of Stuart

5101 Southeast Federal Hwy
Stuart, FL 34997

Contact Me
4.9
85 Reviews

Dealership Experience

6 yrs, 4 mos

Industry Experience

6 yrs, 4 mos

Languages Spoken

English English

German German

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4.9

85 Reviews

Write a Review

85 Reviews of Luis Morfe-Medina

September 02, 2020

Dealership Rating
Employee Rating

Luis did a great job for us. Jarret also. The down side Luis did a great job for us. Jarret also. The down side was waiting about 1 1/2 hours to meet with the finance person for 5-10 minutes. More

by Lmski2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jarett Perlmutter

September 01, 2020

Dealership Rating
Employee Rating

I had heard very good comments recently. Even if we couldn’t find the car we wanted, we could experience they offer you an excellent customer service and great atmosphere. I appreciate being treated as More

by Ccheryl039
Friendliness
Price
Recommend Dealer
Yes

September 01, 2020

Dealership Rating
Employee Rating

Treasure Coast Toyota of Stuart is the BEST dealership we have ever been to. SERIOUSLY!! Very informative, honest, genuine people and a great deal too and we love our RAV.! Thank You so much Luis~!!! More

by LYNDON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jarett Perlmutter

September 01, 2020

Dealership Rating
Employee Rating

Luis is very kind & courteous. Quick to reply to questions. He wasn’t pushy like some salesmen can be. This is my 2nd car from this dealer. More

by DoxieGirl
Recommend Dealer
Yes

August 01, 2020

Dealership Rating

Same old scams Tried to buy a new Toyota here two days ago. Same old scams, $300 for nitrogen filled tires, $300 for paint sealant, and another $300 for some other B More

by dennis.james.nc.123@gmail.com
Customer Service
Recommend Dealer
No

Other Employees Tagged: Luis Morfe

Aug 27, 2020

Treasure Coast Toyota Of Stuart responded

Hello, I am sorry to hear about your experience at our dealership. Our management team has been notified of your unsatisfactory visit. We strive to provide all customers with excellent customer and vehicle service and would appreciate another opportunity to prove that to you. Should you wish to discuss this further, please don't hesitate to reach out to our Sales Manager, Jarett Perlmutter, via email at jperlmutter@treasurecoasttoyota.com.

Aug 27, 2020

dennis.james.nc.123@gmail.com responded

I am not sure there is anything that can be done at this point. Trust has been lost. I firmly believe that, when treated this way, my only option is to not do business with car dealerships that insists on using "old school tactics" to sell a vehicle. I feel disrespected when tactics like that are tried on me. It makes me feel like you have summed me up for an idiot, and it is okay to just double-talk me and do anything you can to separate me from my money. I don't understand this philosophy. It is degrading to your customers and it is no different than picking my pocket. If we cannot come to an agreement on a price, then we cannot come to an agreement on a price. We'll shake hands and part ways like two gentlemen. I don't understand these "slight of hand" negotiation tactics that your dealership uses. "Yes, I agree to this price, no, look over there, there's the real price, wait, no, check your pocket, is the real price in your pocket" Alright, where's my watch? For most people buying a vehicle is the second biggest purchase they will make in their lives. Second only to the purchase of a home. Can you imagine if your real estate agent used any of the techniques you use to sell a home? The attorneys general's lines would be lighting up. People would not put up with it, but for some reason, it is ok for a car dealership to treat customers this way. I wish only good things for you and your family in life, but it will have to come without my business. Regards, Dennis James

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