Luis Reyes
Luis Reyes at Lorenzo Nissan Ft. Lauderdale
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Luis Reyes | Page 18

Sales Manager

Lorenzo Nissan Ft. Lauderdale

1051 S Federal Hwy
Fort Lauderdale, FL 33316

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4.5
190 Reviews
4.5

190 Reviews

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190 Reviews of Luis Reyes

March 30, 2021

Dealership Rating
Employee Rating

I worked with Shaun R. (ASM) for my multi-point inspection. What a difference from my past appointments! He was professional, friendly, honest and just a pleasure to work with from start to finish. More

by C. AZAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

March 30, 2021

Dealership Rating
Employee Rating

Craig (Service Advisor) provided exceptional service as always. He has excellent customer service and makes sure explains things in detail. He never hesitates to go above and beyond to meet customer needs. More

by Alexissmart144
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Michael Eagle, Craig

March 30, 2021

Dealership Rating
Employee Rating

The guy that help me when I got there was very nice and friendly the only problem I had was I made a 8am appointment and at 430/5 I had to call for a update only to find out my car had not even been looked More

by PRETYEYEZ33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

March 22, 2021

Dealership Rating
Employee Rating

The price was ok but I asked the salesman was the car serviced meaning was the oil changed and he said yes. I checked it myself and disappointedly the oil was dirty. In my book that is not the way to do More

by dannyhatcher777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Mar 22, 2021

Lorenzo Nissan Ft. Lauderdale responded

hi danny please come by the dealer so we can check it or give me a call to better assit you . thanks luis reyes

March 22, 2021

Dealership Rating
Employee Rating

Craig Servo is an asset to your organization. If it wasn't for him, I would be servicing my vehicle somewhere else because when Ft. Lauderdale Nissas was bought out by Lorenzo, it eliminated the Synchr More

by CDecker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Luis was great; Jesus, the loan manager, could have been more patient.

Mar 22, 2021

Lorenzo Nissan Ft. Lauderdale responded

thank you , we are always here to give you the best service glad your happy with us .

March 22, 2021

Dealership Rating
Employee Rating

Had an appointment for an oil change and was told when I got there that the wait was at least two and a half hours. Took up my entire day off sitting there then in rush hour traffic. What was the point of t More

by ssastonebau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Mar 30, 2021

Lorenzo Nissan Ft. Lauderdale responded

I apologize for making you wait. We have been very busy due to our low prices, factory authorized technicians, and the post pandemic rush. If you contact me the next time you need service, I'll personally see to it we get you in at your designated appointment time. Thanks, michaele@lorenzonissan.com

March 08, 2021

Dealership Rating
Employee Rating

Everything was awesome. I will be coming back to complete the rest of my services that have to be done to my car. Everything was great More

by spenetta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

March 04, 2021

Dealership Rating
Employee Rating

The intial experience was great, but after I received calls pertaining to a price increase which felt pressured and uncomfortable. All in all it was a okay experience. More

by Hickmanglorian7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

March 03, 2021

Dealership Rating

We worked with Genesis and he arranged for our lease on a new Murano and the close out of our existing Murano lease. He created a pleasant and efficient experience for us. More

by KIKILANINEW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Genesis

February 22, 2021

Dealership Rating
Employee Rating

Luis did a very good job. I traded in my lease for a new lease. Overall very good experience. No pushy sales style. They worked with what my requirements were. More

by JBIBBINS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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