Luis Rios

Extremely disappointing and misleading experience. I would strongly caution anyone considering doing business with this dealership. We negotiated and agreed to a specific purchase price, and I beli I would strongly caution anyone considering doing business with this dealership. We negotiated and agreed to a specific purchase price, and I believed we had a deal. When the paperwork was prepared, the dealership entered the sales tax incorrectly. Then, after the fact, they came back asking for more money because they claimed they had also entered the wrong sales price. That is not an acceptable way to do business. If a dealership makes mistakes on its paperwork, the customer should not be pressured to pay more because of those mistakes—especially after a price has already been negotiated and agreed upon. From my perspective, this felt like a bait-and-switch: agree to one price, get the customer committed, and then come back with a higher price due to supposed "errors." Whether the mistakes were intentional or incompetent, the end result was the same—the deal I agreed to was not honored. A dealership's credibility depends on transparency and honoring the numbers it agrees to. This experience left me feeling misled and with absolutely no confidence that the price presented to me was actually the price I would be expected to pay. My advice: get every number in writing, scrutinize every line of the buyer's order, and do not assume that the agreed-upon price will be honored until you have verified everything. I would not recommend this dealership based on my experience. More

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