Luis Santos
Luis Santos at Norm Reeves Toyota Dallas

Luis Santos | Page 26

Internet Sales Consultant

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

Contact Me
4.9
355 Reviews

I prioritize customer needs, going above and beyond to ensure their satisfaction. I'm fully bilingual in Spanish and English, enabling me to connect with diverse clients effectively. At Norm Reeves Toyota ,Im a trusted Salesman / Advisor who values building genuine connections.

Dealership Experience

11 yrs, 8 mos

Industry Experience

16 yrs, 1 mo

Specialties & Trainings

Trucks and SUVs

4.9

355 Reviews

Write a Review

355 Reviews of Luis Santos

January 19, 2023

Dealership Rating
Employee Rating

Luis is hands down the best! He makes the car buying experience so easy, fast, and pleasurable. He has the customer’s best interests in mind and works to find you the best car, More

by sheasantos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 20, 2023

Norm Reeves Toyota Dallas responded

Shea, Thank you so much for your excellent review! We are so glad that Luis had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

January 16, 2023

Dealership Rating
Employee Rating

WWE came to Cowboy Toyota to look at SUV's I had seen online. Luis Santos was very helpful and quickly showed me what was available. He went above and beyond what would routinely be expected and we felt More

by jpsdal2
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jan 16, 2023

jpsdal2 responded

I sent the rating

January 11, 2023

Dealership Rating
Employee Rating

Recently purchased a Pre-owned vehicle from Luis. He's followed up with me several times to make sure I was happy with my purchase. I sent my parents to him because of his salesmanship and how he ma More

by Rhallsfa41
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 12, 2023

Norm Reeves Toyota Dallas responded

We are very happy to hear that Luis provided you with such a positive experience! Congratulations on your new vehicle! We sincerely value your business and look forward to your next visit.

January 11, 2023

Dealership Rating
Employee Rating

Mr.Santos is the reason we will be back for future business with Cowboy Toyota. He was very knowledgeable and genuine. Thank you for making our experience wonderful. More

by Randy59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 12, 2023

Norm Reeves Toyota Dallas responded

It's great to hear that Luis and our team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Cowboy Toyota!

January 10, 2023

Dealership Rating
Employee Rating

Luis Santos is our go to agent at the Cowboy Toyota dealership! My husband and I are longtime customers and Luis helped us since deal number one! He always goes above and beyond, has great communicatio More

by SVF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 11, 2023

Norm Reeves Toyota Dallas responded

We are very happy to hear that Luis provided you with such a positive experience! Congratulations on your new vehicle! We sincerely value your business and look forward to your next visit.

January 09, 2023

Dealership Rating
Employee Rating

Louis was a great sell’s men. He took the time to really get to know us and what we were looking for in a car. He was very knowledgeable with the whole buying process and would d More

by Mikepgarza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brad Allen, Richard Breaud, Pedro Flores, Carlos Lopez

Jan 10, 2023

Norm Reeves Toyota Dallas responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Mike, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

December 31, 2022

Dealership Rating
Employee Rating

Luis Santos was super informative and helpful from the time we stepped onto the lot to try and find a new car. He helped us figure out that the best fit for our budget and family size would be and directe More

by Jobernaut
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jan 02, 2023

Norm Reeves Toyota Dallas responded

Thank you for sharing your experience with us! We're happy to hear it went well with Luis and we hope you enjoy your new vehicle. We truly appreciate your feedback!

December 30, 2022

Dealership Rating
Employee Rating

Great service and great advice. Helped me find exactly what I needed. Amazing experience, would recommend. More

by Fernando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Lopez

Jan 02, 2023

Norm Reeves Toyota Dallas responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 29, 2022

Dealership Rating
Employee Rating

Luis was and is very professional, super knowledgeable, and very helpful. He made the whole car buying process painless. Luis made me feel at home and gave me a great deal! Luis is an asset to Cowboy Toyot More

by waxdata
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 29, 2022

Norm Reeves Toyota Dallas responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. Luis and the team are always happy to help!

December 25, 2022

Dealership Rating
Employee Rating

Luis did an awesome job. We absolutely got everything we asked for. He was a great, no pressure salesman! Probably the best car salesman I've ever had! Thank you Luis for suc More

by 1ashleyjones1531
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Garcia

Dec 27, 2022

Norm Reeves Toyota Dallas responded

Thanks for your feedback on your recent visit to Cowboy Toyota. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

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