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Luis Santos
Luis Santos at Norm Reeves Toyota Dallas

Luis Santos | Page 36

Internet Sales Consultant

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

Contact Me
4.9
355 Reviews

I prioritize customer needs, going above and beyond to ensure their satisfaction. I'm fully bilingual in Spanish and English, enabling me to connect with diverse clients effectively. At Norm Reeves Toyota ,Im a trusted Salesman / Advisor who values building genuine connections.

Dealership Experience

11 yrs, 7 mos

Industry Experience

16 yrs

Specialties & Trainings

Trucks and SUVs

4.9

355 Reviews

Write a Review

355 Reviews of Luis Santos

August 15, 2025

Dealership Rating
Employee Rating

Such a great experience! Luis is AMAZING, got me the best deal !!! Told him what I was looking for and that I wanted to trade in my Rav 4! He said don't worry, I got you! Pu More

by lizzzz.101619
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Aug 15, 2025

Norm Reeves Toyota Dallas responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Norm Reeves Toyota Dallas! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

August 12, 2025

Dealership Rating
Employee Rating

Loved the process was smooth and Luis made me feel welcomed and got me a great deal More

by Aaliyah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Doyle

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Aug 12, 2025

Norm Reeves Toyota Dallas responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Norm Reeves Toyota Dallas! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

Aug 12, 2025

Norm Reeves Toyota Dallas responded

Hi Aaliyah, we’re glad Luis made you feel welcome, provided a smooth process, and got you a great deal at Norm Reeves Toyota Dallas. We'll see you next time! Safe travels!

August 11, 2025

Dealership Rating
Employee Rating

Super efficient with no surprises. In and out and respectful of my time Great job More

by Malone71258
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zion Lamas

Print
Aug 11, 2025

Norm Reeves Toyota Dallas responded

Thank you so much! We always strive for excellence and transparency to make for an exceptional experience for our customers. We're glad that we were able to achieve that with you this time. Thank you for choosing Norm Reeves Toyota Dallas. We look forward to serving you in the future! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

August 09, 2025

Dealership Rating
Employee Rating

Sales was quick to respond to inquiries and follow up. Pricing was good. People were friendly. Would buy here again for sure. More

by aubree2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jasmin Mendez , Gabriel Hernandez

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Aug 09, 2025

Norm Reeves Toyota Dallas responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Norm Reeves Toyota Dallas! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

August 02, 2025

Dealership Rating
Employee Rating

Luis is, by far, the best auto salesman I have ever worked with on a car deal. Friendly, courteous and made the experience enjoyable! More

by Lesliesmith2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gabriel Hernandez

Print
Aug 02, 2025

Norm Reeves Toyota Dallas responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Norm Reeves Toyota Dallas! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

August 02, 2025

Dealership Rating
Employee Rating

It was a quick and easy process, it was my first time buying a car and it went smooth. Service was great and wasn’t too pushy. More

by austinsmithyah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Print
Aug 02, 2025

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

July 19, 2025

Dealership Rating
Employee Rating

The total transaction was easy. We did not finance. There was no hard sell or pressure on all the other items where the dealer makes money. We rejected them and the process moved fo More

by Jim Bob T
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Print
Jul 19, 2025

Norm Reeves Toyota Dallas responded

Here at Norm Reeves Toyota Dallas, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

July 13, 2025

Dealership Rating
Employee Rating

Luis made the process smooth and easy ! Thank you Norm Reeves Toyota for everything! love my car !!! More

by alex
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Print
Jul 13, 2025

Norm Reeves Toyota Dallas responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 13, 2025

Dealership Rating
Employee Rating

Was direct and to the point when it came to the out the door price. No haggle or stressing over numbers. More

by floresajesse64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Print
Jun 13, 2025

Norm Reeves Toyota Dallas responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Norm Reeves Toyota Dallas! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

May 30, 2025

Dealership Rating
Employee Rating

Luis was very nice and helpfull. I’m a first time buyer and Luis made the process very easy. More

by Makayla
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gabriel Hernandez

Print
May 30, 2025

Norm Reeves Toyota Dallas responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Norm Reeves Toyota Dallas! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

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