Luis Santos
Luis Santos at Norm Reeves Toyota Dallas

Luis Santos

Internet Sales Consultant

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

Contact Me
4.9
352 Reviews

I prioritize customer needs, going above and beyond to ensure their satisfaction. I'm fully bilingual in Spanish and English, enabling me to connect with diverse clients effectively. At Norm Reeves Toyota ,Im a trusted Salesman / Advisor who values building genuine connections.

Dealership Experience

11 yrs, 2 mos

Industry Experience

15 yrs, 7 mos

Specialties & Trainings

Trucks and SUVs

4.9

352 Reviews

Write a Review

352 Reviews of Luis Santos

March 26, 2026

Dealership Rating
Employee Rating

First of all, I'm very grateful to Gabriel Hernandez and Luis Santos who were very kind and respectful. They were able to give me a great price for my Tacoma 2026. It was one of the best experiences I've h More

by urielcabrera86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gabriel Hernandez

Mar 26, 2026

Norm Reeves Toyota Dallas responded

Thank you for sharing your kind words about Luis and Gabriel. We’re thrilled they could help you secure a great price on your new Toyota Tacoma and make it one of your best buying experiences. Congratulations on your Tacoma and enjoy every mile. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

March 21, 2026

Dealership Rating
Employee Rating

Luis gave excellent service and helped me find the perfect vehicle in my budget. He was very patient through the whole process and gave no pressure. Highly recommend, thank you! More

by Toyotamom
Recommend Dealer
Yes
Mar 21, 2026

Norm Reeves Toyota Dallas responded

It’s fantastic to hear Luis helped you find the right Toyota within your budget without any pressure. Your recommendation means a lot to us. Thank you for sharing your experience. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

March 21, 2026

Dealership Rating
Employee Rating

We had an amazing experience buying our car today thanks to Luis Santos! From the moment we walked in, he was professional, friendly, and genuinely focused on helping us find exactly what we needed. He took More

by amayaisa475
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 21, 2026

Norm Reeves Toyota Dallas responded

It’s wonderful to hear that Luis provided a friendly and patient experience as you selected your new Toyota Camry Hybrid. We’re glad you felt informed and comfortable throughout every step. Thank you for recommending Luis, and enjoy your new car. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

March 19, 2026

Dealership Rating
Employee Rating

Luis was really easy to work with and did a great job of finding us the right vehicle for our family within our budget. Highly recommend! More

by Matt Urbanic
Recommend Dealer
Yes
Mar 19, 2026

Norm Reeves Toyota Dallas responded

We appreciate you recommending us. We’re glad Luis made the process easy and found the right Toyota for your family within budget. Enjoy your vehicle. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

March 01, 2026

Dealership Rating
Employee Rating

Luis and Zech took good care of us. Smooth sailing even down to financing, which is rare to say! If you’re in the market for a Toyota or even a used vehicle go see these guys, they’re d More

by Teresa.Castillo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zechariah Terrell

Mar 01, 2026

Norm Reeves Toyota Dallas responded

It’s wonderful to know Luis and Zechariah made your new Toyota purchase and financing process feel effortless. We’re grateful for your recommendation and look forward to assisting you again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

January 23, 2026

Dealership Rating
Employee Rating

Luis is the best! He made the process go smooth and without difficulty. I recommend! More

by Virginiaf5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 23, 2026

Norm Reeves Toyota Dallas responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Norm Reeves Toyota Dallas. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

January 21, 2026

Dealership Rating
Employee Rating

My family and I have purchased many cars here and Luis is always the best! He is easy to work with and gets us the best deals. We will definitely be back for our next car! Highly recommend! More

by Kaceviclarisa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Antoni Santana

Jan 21, 2026

Norm Reeves Toyota Dallas responded

Here at Norm Reeves Toyota Dallas, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

January 20, 2026

Dealership Rating
Employee Rating

Excellent service best experience ever very happy with the outcome and new truck will recommend More

by yael0125
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 20, 2026

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

December 01, 2025

Dealership Rating
Employee Rating

Luis was clear and easy to understand when explaining our options and helped us get a good deal More

by Maria Duque
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Bonds

Dec 01, 2025

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

November 04, 2025

Dealership Rating
Employee Rating

Antonio Holmes was excellent he got us in and out. The sales guy who I bought the car from Luis also assisted. This has been an absolute turn around. More

by MINORJMORISHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Antonio Holmes

Nov 04, 2025

Norm Reeves Toyota Dallas responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Norm Reeves Toyota Dallas! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

1
...

Dealership Inventory (199 Vehicles)

used 2024 Toyota Tundra Hybrid car, priced at $49,993
2024 Toyota Tundra Hybrid
used
Midnight Black Metallic exterior
Automatic
Four-wheel Drive
new 2026 Toyota Sienna car, priced at $42,178
2026 Toyota Sienna
new
Ruby exterior
CVT
Front-wheel Drive
new 2026 Toyota Tacoma car, priced at $42,843
2026 Toyota Tacoma
new
Bronze exterior
Automatic
Rear-wheel Drive
used 2024 Toyota Tundra Hybrid car, priced at $56,791
2024 Toyota Tundra Hybrid
used
Wind Chill Pearl exterior
Automatic
Four-wheel Drive
used 2022 Toyota RAV4 car, priced at $28,591
2022 Toyota RAV4
used
Gray exterior
Automatic
Front-wheel Drive
used 2022 Cadillac XT4 car, priced at $23,218
2022 Cadillac XT4
used
Crystal White Tricoat exterior
Automatic
Front-wheel Drive