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Luis Torres
Luis Torres at Volkswagen of Downtown Chicago

Luis Torres

Client Advisor

Volkswagen of Downtown Chicago

1111 N Clark St
Chicago, IL 60610

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4 Reviews
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4 Reviews

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4 Reviews of Luis Torres

July 20, 2025

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Employee Rating

The salesmen Luis and finance dept were great. Explained everything clearly and were great to work with. They took care of every request that I had. More

by DHARDAWAY74
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Davis Luckett , Don't know

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Jul 24, 2025

Volkswagen of Downtown Chicago responded

At Volkswagen of Downtown Chicago, we strive to get the client experience to be 100%. On occasion, things don't go as planned, but we can't fix issues that we aren't aware of. So we would like to invite you to share your experience with us so we can pinpoint the issues that we need to work on, as well as the things that we got right. Please reach out at your earliest convenience so we can rectify the situation and work on eliminating the issues that you encountered. My name is Fred Borek, Service Manager of VW of downtown Chicago, and I can be reached at Fred.Borek@dtvwchicago.com or 312-628-4848. Thank you for your time!

June 20, 2025

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Customer service was Excellent, Downtown Voltwagen team is Great. I will recommend anyone that’s looking for a vehicle!!!!!!! Rated 10. Thank you for the Excellent Service!!!!!! More

by Watkinsivy1112
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Manuel Santos, Davis Luckett, Jay Jaber

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Jun 20, 2025

Volkswagen of Downtown Chicago responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Downtown Chicago!

June 14, 2025

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Employee Rating

Ahad was really helpful. Bought a brand new Tiguan with deal I was looking for More

by mglusala
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ahad Aamer

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Jun 14, 2025

Volkswagen of Downtown Chicago responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 05, 2025

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Employee Rating

Ahad was very friendly and super helpful. This was my first time in a bigger dealership and he made the experience very smooth! More

by Miguel
Recommend Dealer
Yes

Other Employees Tagged: Ahad Aamer

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Apr 05, 2025

Volkswagen of Downtown Chicago responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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