Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Luis Torres
Luis Torres at Volkswagen of Downtown Chicago

Luis Torres

Client Advisor

Volkswagen of Downtown Chicago

1111 N Clark St
Chicago, IL 60610

Contact Me
5.0
5 Reviews
5.0

5 Reviews

Write a Review

5 Reviews of Luis Torres

September 09, 2025

Dealership Rating
Employee Rating

Had the pleasure of working with Luis Torres’s. He went over and beyond to help me purchase a car. He’s extremely knowledgeable, very friendly. Very professional. I was extremely comfortable work More

by eriqm28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Report | Print
Sep 09, 2025

Volkswagen of Downtown Chicago responded

Thanks for sharing your thoughts about your experience with Volkswagen of Downtown Chicago. We appreciate your business and hope to see you again soon!

July 20, 2025

Dealership Rating
Employee Rating

The salesmen Luis and finance dept were great. Explained everything clearly and were great to work with. They took care of every request that I had. More

by DHARDAWAY74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Davis Luckett , Don't know

Report | Print
Jul 24, 2025

Volkswagen of Downtown Chicago responded

At Volkswagen of Downtown Chicago, we strive to get the client experience to be 100%. On occasion, things don't go as planned, but we can't fix issues that we aren't aware of. So we would like to invite you to share your experience with us so we can pinpoint the issues that we need to work on, as well as the things that we got right. Please reach out at your earliest convenience so we can rectify the situation and work on eliminating the issues that you encountered. My name is Fred Borek, Service Manager of VW of downtown Chicago, and I can be reached at Fred.Borek@dtvwchicago.com or 312-628-4848. Thank you for your time!

June 20, 2025

Dealership Rating
Employee Rating

Customer service was Excellent, Downtown Voltwagen team is Great. I will recommend anyone that’s looking for a vehicle!!!!!!! Rated 10. Thank you for the Excellent Service!!!!!! More

by Watkinsivy1112
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Manuel Santos, Davis Luckett , Jay Jaber

Report | Print
Jun 20, 2025

Volkswagen of Downtown Chicago responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Downtown Chicago!

June 14, 2025

Dealership Rating
Employee Rating

Ahad was really helpful. Bought a brand new Tiguan with deal I was looking for More

by mglusala
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ahad Aamer

Report | Print
Jun 14, 2025

Volkswagen of Downtown Chicago responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 05, 2025

Dealership Rating
Employee Rating

Ahad was very friendly and super helpful. This was my first time in a bigger dealership and he made the experience very smooth! More

by Miguel
Recommend Dealer
Yes

Other Employees Tagged: Ahad Aamer

Report | Print
Apr 05, 2025

Volkswagen of Downtown Chicago responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Dealership Inventory (336 Vehicles)

used 2019 Volkswagen Arteon car, priced at $18,000
2019 Volkswagen Arteon
used
Deep Black exterior
Automatic
Front-wheel Drive
$18,000
View Details
used 2019 Jeep Cherokee car, priced at $18,500
2019 Jeep Cherokee
used
Granite Crystal Metallic Clearcoat exterior
Automatic
Four-wheel Drive
$18,500
View Details
used 2019 Volkswagen Jetta car, priced at $14,000
2019 Volkswagen Jetta
used
Black Uni exterior
Automatic
Front-wheel Drive
$14,000
View Details
new 2025 Volkswagen Taos car, priced at $30,816
2025 Volkswagen Taos
new
Pyrite Silver Metallic exterior
Automatic
All-wheel Drive
$30,816
View Details
new 2025 Volkswagen Tiguan car, priced at $37,964
2025 Volkswagen Tiguan
new
Monterey Blue Pearl exterior
Automatic
All-wheel Drive
$37,964
View Details
used 2024 Buick Envista car, priced at $23,500
2024 Buick Envista
used
Ocean Blue Metallic exterior
Automatic
Front-wheel Drive
$23,500
View Details
View All Inventory