Luis Torres

Buyers Beware: This dealership has horrible sales tactics. My car was priced at $46,000 and they insisted that I had to pay for their extended warranty, perma plate, and a prep and delivery fee. Mind tactics. My car was priced at $46,000 and they insisted that I had to pay for their extended warranty, perma plate, and a prep and delivery fee. Mind you, dealerships typically never charge this, so I would run. FAST. The 3 extra fees totaled to be $2,354 added to my out the door price with no negotiation. I decided that since I still wanted the car, I would just go to my local credit union instead, so I called Luis back and told him to take all the fees off and just give me the out the door price and he mentioned they couldn't do that because it would affect how he was paid out. Eventually he did say that he could take it off, but it would be added onto the out the door price of the car which increased it beyond $46,000. This dealership has no integrity and is as sleazy as they come. Would not recommend ANYONE coming into this dealership. More

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Had the pleasure of working with Luis Torres’s. He went over and beyond to help me purchase a car. He’s extremely knowledgeable, very friendly. Very professional. I was extremely comfortable work He went over and beyond to help me purchase a car. He’s extremely knowledgeable, very friendly. Very professional. I was extremely comfortable working with him and I will recommend him and the dealership to anyone. I give him 10/10 stars. And I will retun to do more business. I’m extremely happy. More

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The salesmen Luis and finance dept were great. Explained everything clearly and were great to work with. They took care of every request that I had. Explained everything clearly and were great to work with. They took care of every request that I had. More

by DHARDAWAY74 Verified Customer Verified Customer

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Customer service was Excellent, Downtown Voltwagen team is Great. I will recommend anyone that’s looking for a vehicle!!!!!!! Rated 10. Thank you for the Excellent Service!!!!!! is Great. I will recommend anyone that’s looking for a vehicle!!!!!!! Rated 10. Thank you for the Excellent Service!!!!!! More

by Watkinsivy1112 Verified Customer Verified Customer

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Ahad was really helpful. Bought a brand new Tiguan with deal I was looking for Bought a brand new Tiguan with deal I was looking for More

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Ahad was very friendly and super helpful. This was my first time in a bigger dealership and he made the experience very smooth! This was my first time in a bigger dealership and he made the experience very smooth! More

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