What this dealership did to me seems criminal. I came in to test drive some cars because a few days later I had my buy back appointment for my TDI. I couldn't pay for the new car until I had the buy back money. Of course they say "no problem! drive the car home and bring the check when you have it!" It was creepy how easily it was when I drove away in my brand new car, and they kept my old Jetta TDI.
What I didn't realize at the time, was that all this paperwork the woman from finance SHOWED me, was actually put through. It was about $3,500 of extra crap I didn't want and never signed for. Additionally, she had me sign a "backup" finance agreement, saying this will only be used if I don't show up with the check to pay the full amount of the car. I said several times, "I'm paying cash, not financing." And she said that this contract would be torn up once I pay in cash.
About 5 days later, I'm there for my buy back appointment. She put that "backup" contract through. For the wrong amount. After I get my first bill, I call them and tell them it's the wrong amount. She tells me it takes 4 weeks for the cancellation of those extra add ons, and it'll show up on my next bill. I received my second bill this morning, and it's still the wrong amount. At this point I've already paid hundreds in interest, and am about to just bite the bullet and pay the few thousand extra just to be done with it.
It's unbelievable what these people can get away with. They give you keys to a shiny new car, talk really fast, crack jokes, and throw a bunch of papers in your face to send you on your merry way. It's a total scam. Do not go here to buy a car.