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Volkswagen of Downtown Chicago
Chicago, IL
3,246 Reviews
We are proud to be serving Chicago and its surrounding communities with our excellent services. Whether you are looking to purchase your first or fifth Volkswagen from us we promise a great experience every time. We are here to help make the buying process simple and fast. Your time is important and we want you to have a quick and easy buying experience so you can get back to spending time with your family and friends. Volkswagen of Downtown Chicago also has a top of the line Service Center. The Service Center is here for all of your maintenance needs and will get you back on the road in no time. A complimentary Uber will be provided.
"Das Auto"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
August 09, 2026
Luis was great and very helpful!
He made the entire leasing experience very easy and smooth
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by jp2remijas
August 05, 2026
Melissa helped me navigate the new technology in my Atlas
today! Very knowledgeable and helpful would definitely recommend her!
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by billr400
July 29, 2026
Volkswagen of Downtown Chicago helped me out when another
VW wouldn’t. Rocco is the guy, and he got me approved with a lease despite my credit struggles. Now I can improve my credit and ride around in a good
More
by jasonsaldana
Dealership Inventory (339 Vehicles)
2026 Volkswagen Tiguan
new
opal white with deep black roof exterior
Automatic
All-wheel Drive
Photos & Amenities
- Free WiFi
- Indoor Customer Parking
- Automated Car Wash
- Instant Financing
- Complimentary Valet Parking
- Cable TV
- Customer Lounge Area
- Drive-In Service
- Children's Play Room
- Express Service
- Home Delivery
- No Contact Transactions
- Free Coffee
- Free Drinks
- Virtual Appointments
- Vehicle Sanitization
- Authorized Parts Store
- Pet Friendly
- Home Test Drives
- Rental Car Service Onsite
- Shuttle Service
- Vending Machines
- Climate Controlled Indoor Lot
