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Luis Valdez
Luis Valdez | Page 21
Service Advisor
Jim Ellis Chevrolet of Atlanta
5900 Peachtree Blvd.
Atlanta, GA 30341
284 Reviews
Dealership Experience
8 yrs, 10 mos
Industry Experience
15 yrs, 10 mos
Languages Spoken
English
Spanish
284 Reviews
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284 Reviews of Luis Valdez
May 28, 2019
Service Advisors make all the difference Louis always does a great job of providing excellent customer service and going above and beyond to make the service as convenient as possible. Thank Louis always does a great job of providing excellent customer service and going above and beyond to make the service as convenient as possible. Thanks, Yogi. More
by Yogi
Verified CustomerOther Employees Tagged: Brandon Colon
May 24, 2019
Quick transmission flush Great service - did it while I waited. Done in the time promised and I was able to sit and work in the lounge on their free wifi! Great service - did it while I waited. Done in the time promised and I was able to sit and work in the lounge on their free wifi! More
by krischatfield
May 22, 2019
I had a very serious issue I drove back from a stay from out of town and when I got home my car started to overheat. I made it for 2 days by adding water to the radiator but kn I drove back from a stay from out of town and when I got home my car started to overheat. I made it for 2 days by adding water to the radiator but knew I would have to get some service. I left my vehicle with Luis Valdez. I was very worried about what was wrong and how much of course. Not only did he fix the issue but made sure that the problem was covered under the factory warranty and it cost me "Not a Penny". The service was number one and the attitude to make sure to fix an issue PLUS make it cost-effective, couldn't ask for anything more. More
by FREDDCARPENTER
May 21, 2019
Feedback I had a 7:30AM service appointment. I stood in the service department line for about 15 minutes and there were four Jim Ellis Service reps and no cust I had a 7:30AM service appointment. I stood in the service department line for about 15 minutes and there were four Jim Ellis Service reps and no customer waiting or inline beside myself. The service reps did not acknowledge that I was even there waiting. I had to ask them after 15 minutes who can help me that I had an appointment and even then it was like pulling teeth. I have purchased four vehicles from the same salesperson at Jim Ellis Chevrolet. Jim Ellis service department has new service reps faces and they probably don't like their job! I drive about 40 minutes for service. If they don't wan't to do their job then I will buy my next Chevrolet closer to my house in Smyrna, GA, Luis was very helpful after I was attended! More
by ITGAITAN
Other Employees Tagged: Don't know their names!
April 02, 2019
Great service.. Thank you so much for everything. Always a pressure going to Jim Ellis Chevrolet. They always take care of your needs, in a very friendly manner. Thank you so much for everything. Always a pressure going to Jim Ellis Chevrolet. They always take care of your needs, in a very friendly manner. More
by RAMIREZ0322
Other Employees Tagged: Jeovani Nava
April 01, 2019
Upset with price Pricing almost doubled from the last time I had the oil changed and tires rotated. I Will look at different dealer next. Pricing was to high. Pricing almost doubled from the last time I had the oil changed and tires rotated. I Will look at different dealer next. Pricing was to high. More
by RONALDLETSON
March 28, 2019
Center Cosole repair This was a follow up appointment for a center console repar. I had posted a less than positive review because I was not contacted back after multiple This was a follow up appointment for a center console repar. I had posted a less than positive review because I was not contacted back after multiple attempts to schedule the appointment. Unfortunately the records had an incorrect call back number listed. Once we corrected that the scheduling went smoothly and the service department totally redeemed themselves. Thanks to Luis for his promt responses and the quick service that we received. More
by JONATHAN_GILMER
March 13, 2019
It was great, no issues! I only received an oil change and a vehicle inspection, nothing major. Yes service was great. My wait team was not an issue , it did not take to long. I only received an oil change and a vehicle inspection, nothing major. Yes service was great. My wait team was not an issue , it did not take to long. More
by JIADAMS
March 09, 2019
Awesome everything was great fast easy and even gave me a free car wash really enjoy this place but wish maybe a customer discount or loyalty discount could b everything was great fast easy and even gave me a free car wash really enjoy this place but wish maybe a customer discount or loyalty discount could be applied to some services More
by ALEXWEST_28
Other Employees Tagged: Robert Sigman, Jeffery Woo
March 08, 2019
Great Dealer I’ve gotten 5 cars from the Jim Ellis dealership brands. Never disappointed and always impressed. Many customers arrived at the same time for service I’ve gotten 5 cars from the Jim Ellis dealership brands. Never disappointed and always impressed. Many customers arrived at the same time for service so check-in was bogged down slightly but everything was great after that. More
by DREWFLESH
Other Employees Tagged: Reggie Stagmaier
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