Luis Valdez | Page 27

First Mtce Check Service was excellent and on time as promised. Setting up appointment was easy and the time was honored as scheduled. This was an excellent service Service was excellent and on time as promised. Setting up appointment was easy and the time was honored as scheduled. This was an excellent service experience. More

by CNTAYLOR1909 Verified Customer Verified Customer

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All’s Well That Ends Well. The usual quick service was set back because of very heavy demand and short staff. It was a challenging week for everyone but together we ovecame and The usual quick service was set back because of very heavy demand and short staff. It was a challenging week for everyone but together we ovecame and I was satisfied. Elise is well aware of the issues if more information is needed. Gratitude for her extra mile efforts to restore my good feeling about JEC. More

by Jack Verified Customer Verified Customer

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Amazing!! Always have the best services in Jim Ellis. Brandon Colon always exceeds my expectations. They always keep me inform of the process and get me out qui Always have the best services in Jim Ellis. Brandon Colon always exceeds my expectations. They always keep me inform of the process and get me out quick with my suv running as new. More

by Salvador A. Verified Customer Verified Customer

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Excellent The women I worked with behind the counter were wonderful as well... service is excellent... thank you for the loaner car..... excellent service thank The women I worked with behind the counter were wonderful as well... service is excellent... thank you for the loaner car..... excellent service thank you More

by BOBBAKERT Verified Customer Verified Customer

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Excellent service Jim Ellis Chevrolet consistently provides excellent service — Brandon, Elise, and Luis did a great job in taking care of all my service needs. Thank y Jim Ellis Chevrolet consistently provides excellent service — Brandon, Elise, and Luis did a great job in taking care of all my service needs. Thank you. More

by MLEVIN0 Verified Customer Verified Customer

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2 hour oil change I'm not sure why an oil change takes so long. I had an appointment and it still took almost 2 hours. Even though I get my oil change "free" through th I'm not sure why an oil change takes so long. I had an appointment and it still took almost 2 hours. Even though I get my oil change "free" through the warranty type thing I pay for, it'd be worth it to just pay to go to 20 minute jiffy lube. Luis and Vlad are great, just very disappointed with how long it takes. More

by chrismetken Verified Customer Verified Customer

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Could had been better.. I realize that people are not being told when will their car be service upon scheduling an appointment. At least say it will be someone time after you I realize that people are not being told when will their car be service upon scheduling an appointment. At least say it will be someone time after you bring it in and probably won't be ready until a week later just an FYI. Something I find very disturbing is that the representative calls me and says your car needs this, and that, please let me know if we can proceed with work. I have to ask in detail what exactly occur that led my car to turn on a certain light. I had service here before and of all the times I been service only one person has giving me the attention and details I needed. I also specify specific instructions on the parts being replace on my car, and it was not done. More

by APPEREZ41 Verified Customer Verified Customer

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Needs better organization. Because you have decided to do some renovations, your customers should not have to feel that pain. Although I had an appointment, I spent 3 HOURS wait Because you have decided to do some renovations, your customers should not have to feel that pain. Although I had an appointment, I spent 3 HOURS waiting. 3 HOURS people! FOR AN OIL CHANGE! This is HUGE! More

by STAPPLE66 Verified Customer Verified Customer

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Dependable, honest and gracious The waiting areas are very comfortable and the service personnel kind, gracious and knowledgeable. They seem to want to help you as much as they can, The waiting areas are very comfortable and the service personnel kind, gracious and knowledgeable. They seem to want to help you as much as they can, and the mechanics do quality work. I had some windshield wipers that broke soon after being installed but they were replaced without charge. More

by SUZANNEHARRISON_108 Verified Customer Verified Customer

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Extremely good service. I couldn't get the A/C to work. I've only had the car for 12 years :) I didn't have the A/C button on. I felt like a fool, but no one mentioned my mi I couldn't get the A/C to work. I've only had the car for 12 years :) I didn't have the A/C button on. I felt like a fool, but no one mentioned my mistake. They checked out the A/C and didn't charge me. It's the kind of service that keeps me coming back, even though I live across town now. In short I've always gotten great service at J.E. Chev. Oh, and the cleanliness of the place is top notch. You could give some pointers to Kroger about their restrooms. Robert Sigman was great. Loved his sense of humor. Also, very nice young man who greeted me and showed me where to park when I first came in. More

by JOECHAN4BUSINESS Verified Customer Verified Customer

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