Lukas Douglas

Dissatisfied had my vehicle for a month. Lack communication. No loner offered. Will never again. Lack communication. No loner offered. Will never again. More

by lgr03855 Verified Customer Verified Customer

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This place has the best staff everywhere. From the mechanics to the telephone answering people to the sales people. I've been coming to this company for 18 hrs now and not once have I ever From the mechanics to the telephone answering people to the sales people. I've been coming to this company for 18 hrs now and not once have I ever been disappointed with anyone or anything. My wife and I will never buy anywhere else from anyone else ever. We absolutely love you all!!!!! More

by Kerry.west98 Verified Customer Verified Customer

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Jeff (salesman) and the staff made for a great buying experience. Going the extra mile to make sure I was %100 satisfied. I will definitely go back again for a future purchase. experience. Going the extra mile to make sure I was %100 satisfied. I will definitely go back again for a future purchase. More

by klchick Verified Customer Verified Customer

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Thorough job! My car was in excellent condition when I picked it up. Nice job! My car was in excellent condition when I picked it up. Nice job! More

by cherianthony1 Verified Customer Verified Customer

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They are very polite and easy to talk to. They are very detailed with what they do to your vehicle. Love going there, everyone is helpful and Kind. I will always have my repairs done. They do They are very detailed with what they do to your vehicle. Love going there, everyone is helpful and Kind. I will always have my repairs done. They do great work and they are very honest More

by JACKIED0613 Verified Customer Verified Customer

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Quick financing! ! Was there less than 2 hours and I walked away extremely satisfied!! A++ transaction.. ! Was there less than 2 hours and I walked away extremely satisfied!! A++ transaction.. More

by jrpage12 Verified Customer Verified Customer

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Went in just looking and walked out same day with vehicle. Everything went great and can not complain about anything. vehicle. Everything went great and can not complain about anything. More

by dylan.stevens Verified Customer Verified Customer

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After decades of buying cars i finally found a place that is top notch. From my inquiry to final sale it was more than pleasant to deal with these folks. Professional and knowledgeable of what I wanted. The is top notch. From my inquiry to final sale it was more than pleasant to deal with these folks. Professional and knowledgeable of what I wanted. The process was literally flawless. Being in the sales and service industry myself doing hvac I have never seen people work so hard to please someone. I will be back no questions. More

by jennshubby Verified Customer Verified Customer

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Anastas and Sean are the best sales people ever worked with Key of Rochester goes above and beyond every single time I bought multiple cars and recommend it to everyone with Key of Rochester goes above and beyond every single time I bought multiple cars and recommend it to everyone More

by BRIANWOOD2 Verified Customer Verified Customer

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It took over a month for our trade-ins to be paid off. Salesman was very knowledgeable and kind, We never met Finance once and were never given a pencil. I've purchased a lot of vehicles in my lifetime a Salesman was very knowledgeable and kind, We never met Finance once and were never given a pencil. I've purchased a lot of vehicles in my lifetime and this was the most unprofessional and scary process. Still waiting for one vehicle to show paid off. More

by hthrm00 Verified Customer Verified Customer

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