Luke Higley | Page 8

After searching for the right Forester we found it at Brattleboro Subaru! Lucas Higley walked us through the process and I feel he is a man of integrity. Not only did he give us the best price but he fol Brattleboro Subaru! Lucas Higley walked us through the process and I feel he is a man of integrity. Not only did he give us the best price but he followed through on promises made. We love the car and will be returning to this dealership again! Thanks! More

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Unexpected Pleasure We did not anticipate having to purchase a new car and were frustrated at having to do so. Laura Chapdelaine turned a negative situation into a positi We did not anticipate having to purchase a new car and were frustrated at having to do so. Laura Chapdelaine turned a negative situation into a positive for us with her genuine understanding, support, and patience throughout the process. She listened and was responsive to all of our concerns and questions. At the same time she was efficient, attentive to all the details, and sent us home satisfied customers. Additional gratitude to Shane in the Service Department, Luke Higley, and John Sciacca for providing helpful information, guidance, and excellent personal service throughout the process. More

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We Feel Good About The Process and Our Purchase We just recently purchased a new Outback. We preferred the 3.6 engine and there were only a few models available in our area so we did contact Brattl We just recently purchased a new Outback. We preferred the 3.6 engine and there were only a few models available in our area so we did contact Brattleboro Subaru even though they are located 70 miles from home. We started with email and unlike some other dealerships there was no push for a phone contact or "must come in" to see what they could do. Marie wrote back and said they had a new 2018 and she told me an amount they would take off the MSRP for starters and would work from that amount.. A 2019 was available but they would not be able to reduce it as much. All straightforward answers to my questions. There was no pressure to come in or even to call. It was worth a drive over. The car was what we wanted in a very nice color, We ended up spending a bit more than we had hoped, but after the process and before we signed anything, my wife and I both felt we had done as well as we could for the vehicle we were purchasing and that the dealership had made a reasonable and fair profit. It was a pleasant experience and we are quite satisfied. More

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Great experience every time Heading back for our third Subaru. We live in the upper valley with two Subaru dealerships and we still drive to Brattelboro for our Subaru’s. Heading back for our third Subaru. We live in the upper valley with two Subaru dealerships and we still drive to Brattelboro for our Subaru’s. More

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No issues with 2018 Forester 1st service Used coupons on "MySubaru.com" to reduce the cost of oil change and for a free car wash. Service bill was reasonable for vehicle 1st service (5600 mi Used coupons on "MySubaru.com" to reduce the cost of oil change and for a free car wash. Service bill was reasonable for vehicle 1st service (5600 mi oil/filter change, tire rotation/inspection and brake inspection). Question about a difficulty in setting the 2018 Forester power gate lift height memory switch was better resolved by viewing an online YouTube video posted by another Subaru dealership. There may have been some confusion between the procedure explanation for the Forester and similar Outback model lift gate procedures. When I got home and attempted to change the vehicle gate height per instructed procedure it would not remember a new height. After watching the YouTube Forester Set Gate Memory Height procedure, I was able to successfully adjust the gate height memory to a new height. More

by DANK16 Verified Customer Verified Customer

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Christian worked very hard for me. Christian was very knowledgeable and approachable when I worked with him. He put me in the right car for me. I would recommend him to my friends and f Christian was very knowledgeable and approachable when I worked with him. He put me in the right car for me. I would recommend him to my friends and family or anyone who asked. He continues to help me with questions after the sale and either has the answer or points me in the right direction. More

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purchase of outback experience We drove 65 miles to buy at brattlebro subaru based on the great experience that my son received on his forester purchase 18 mo ago. He was right on We drove 65 miles to buy at brattlebro subaru based on the great experience that my son received on his forester purchase 18 mo ago. He was right on as we had a most enjoyable time with Russ and Luke and their honesty,and their hard work to make our purchase possible is appreciated. We hope that their survice dept does as well and look forward to our continued relations. More

by LAMPRONS Verified Customer Verified Customer

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Exceptional service from beginning to end My experience at Brattleboro Subaru exceeded my expectations! Everyone I dealt with was professional, knowledgeable, responsible, helpful, courteous, My experience at Brattleboro Subaru exceeded my expectations! Everyone I dealt with was professional, knowledgeable, responsible, helpful, courteous, and I was treated with the utmost of courtesy and respect at all stages of the process. I live in Massachusetts, and they even arranged to have my car driven to my home, and had the drivers take care of the insurance and registration :-) Now that's service at its best! Thank you! Brattleboro Subaru will be my Subaru dealership from here on out! ! More

by weavers.loft Verified Customer Verified Customer

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Found what we were looking for. The experience was very positive and the staff work hard for us and got the job done. Very happy with the deal and would buy there again. The experience was very positive and the staff work hard for us and got the job done. Very happy with the deal and would buy there again. More

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Bought used Subaru Went to look at a car I saw online. Unfortunately it was already sold. Zach listened to what I was looking for in a car and also what I needed financi Went to look at a car I saw online. Unfortunately it was already sold. Zach listened to what I was looking for in a car and also what I needed financially. He found the perfect fit. Everyone was professional and friendly. I love my new car. I would highly recommend Brattleboro Subaru and Zach to everyone. More

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