"A++ Customer Service"
I recently leased my third Jetta with Burnsville VW and would highly recommend this dealership to anyone. The entire process was seamless from the test drives, lease financing options, including the personal vehicle features tutorial. As always, Linda was friendly and a joy to work with. The finance professional provided several options and I was able to choose a monthly payment that fits within my budget.
Luke was very helpful with explaining the Android Auto and SiriusXM apps for streaming music. Plus, my past experiences with the service department for the 10,000 mile vehicle maintenance services have been exceptional.
"Phenomenal, no pressure "
Luke was great to work with. Can not recommend a better dealership to work with. We will be coming back in the future. The staff went above and beyond to make all of us feel welcome! They caught minor imperfections on the car that we hadn’t noticed and set up a time to correct them immediately. Can’t say enough about the customer service!
I was looking for a pretty specific used Toyota Camry that I happened to find at Burnsville Volkswagen. Called the dealer and got transferred to Luke. We set up an appointment and I traveled 100 miles to go look at the Camry. I was pleasantly surprised at the knowledge of the Toyota that Luke had being they are a Volkswagen dealer. He was great and everyone else that I dealt with there was very helpful and friendly. I would definitely buy another car there in the future if the opportunity arises.
"LOVED working with Luke Klingson!"
We WERE NOT looking to purchase a Volkswagen Tiguan but my husband test drove one and was super impressed with the ride, dashboard options and interior space. We LOVE it! Luke was fabulous at responding efficiently to my time table (it was pouring out that day and I wanted to just get it done!). He fielded my husband's difficult questions easily and we are fabulously happy with our purchase!!
"Outstanding Dealership "
My wife and I have been buying vehicles from here for 20 years! The level of professionalism from Luke Klingson and Tim Wilkins is second to none. I referred one of my coworkers to the dealership and he was astounded that the car buying experience could be this great and plans to return when the need arises!
"Purchase of Certified preowned VW Atlas"
Purchased a VW Atlas from Burnsville VW. Luke Klingson was my salesperson and did a great job finding the vehicle we wanted and offered excellent customer service.
"2019 Tiguan Purchase"
Purchased my Tiguan at Burnsville VW using Costco buying program and it was a great experience working with Luke Klingson. Everyone at the dealership was friendly and professional and make it easy.
"Excellent service for first time buyer"
Saw a vehicle that I was interested in online and requested more information to see if it was still available. Within an hour, I received a phone call from Luke to set up a time to check it out. They had a large used inventory with multiple options for the exact car I was looking for. During our appointment, Luke was super educated and efficient! We took the car for a test drive, had all our questions answered & were able to sign and drive away within 2.5 hours! As a first time buyer on my own, I was anxious about the process, but they were awesome at breaking everything down & I never felt like I was being taken advantage of. We'll be back again for future purchases!
"Fast and easy"
- Mr. Helpful
We made an appointment, showed up, saw the car and signed the papers. Luke was fantastic, easy going, informed, professional, and relatable. Would highly recommend.
"Really easy experience and got my dream car!"
I've always wanted a manual VW GTI - and Burnsville VW made that happen for me. Walked in, met Luke, and he eventually showed me the car I would later purchase. He was extremely knowledgeable about the vehicle; the features, the benefits of the Autobahn trim level, CPO warranty details, everything. The finance department (Tom Walsh) worked with me and made the purchase an easy experience and pricing was transparent. All in all I'm glad I decided to randomly stop in - my experience was better than most other dealerships I've visited, and I am now a proud owner of a vehicle I've wanted for a very long time.
Thanks again Luke, and thanks again Burnsville VW!