Fette Ford Kia

Professional and knowledgeable staff. Seemed to have fixed the issue and hoping it continues. Appreciate Mike for his understanding and patience. Seemed to have fixed the issue and hoping it continues. Appreciate Mike for his understanding and patience. More

My husband and I are very happy and satisfied with Fette’s work, Mike and Ryan are very professional and always find ways to help us out and give us the best service possible. Fette’s work, Mike and Ryan are very professional and always find ways to help us out and give us the best service possible. More

Was charged for 3 hours of labor and the job was done in less than hour was told that was what the book calls for what ever that meant less than hour was told that was what the book calls for what ever that meant More

Great service with regards to time the service took and the quality of work performed the quality of work performed More

They are fraudulently overcharging: In NJ retailers/dealers are required to prominently display their surcharge policy. When I went to pay $5000 they overcharged me 3% (which is ok if disclos retailers/dealers are required to prominently display their surcharge policy. When I went to pay $5000 they overcharged me 3% (which is ok if disclosed or displayed). But management gave directions to hide the sign, so, no advance notice or sign anywhere. When asked to pay with Debit card I was told that also with Debit card there is a 3% surcharge which in the United States , by law, any retailer is prohibited from surcharging debit card payments. Arrogant Manger in a condescending way kept say " we know it is not ok but this is our policy so either you pay cash (who carry $5000 in cash???) or pay the 3% or leave the car here. I would NEVER step a foot there again. More

Was able to make an appointment to service my fleet car quickly. My advisor Ryan was super helpful & knowledgeable, provided me with what to expect at the time of drop off and communicated updates through quickly. My advisor Ryan was super helpful & knowledgeable, provided me with what to expect at the time of drop off and communicated updates through out the time the car had to be in for service. Smooth pick after the service was complete. More

Easy to get an appointment. Fast and courteous service. They get the work done quickly and properly. Fast and courteous service. They get the work done quickly and properly. More

Dennis, my salesman was very helpful and knowledgeable and courteous. And the rest of the team was very helpful also. And the dealership was very clean. I especially loved how old the building was and in and courteous. And the rest of the team was very helpful also. And the dealership was very clean. I especially loved how old the building was and in great shape. Thank you guys for my beautiful Thunderbird. Charlie More

Rachid Lachhab at Fette Kia was amazing! He helped my mom and husband pick out a Kia Seltos EX, and the whole experience was so smooth. He was super patient and kind, never once being pushy He helped my mom and husband pick out a Kia Seltos EX, and the whole experience was so smooth. He was super patient and kind, never once being pushy like some salespeople can be. Instead, he took the time to explain everything and make sure we felt good about our decision. He’s really knowledgeable and professional, but in a way that felt relaxed and friendly. Honestly, it was one of the best car-buying experiences we’ve had—totally recommend him! More

Frank Cubas was wonderful sales representative. He did a great job reading the situation and no pressing to hard, which made the decision easier to buy from him. Frank made certain everything was He did a great job reading the situation and no pressing to hard, which made the decision easier to buy from him. Frank made certain everything was in order when we decided to move forward on the purchase; and was straight forward with figures. Additionally, his colleague Alex was helpful when I popped in on his day off. Likewise, his manage Troy was fantastic helping and seems to be a good person. I very glad we did the deal and enjoy my new Lightning!! More