Luke Thurman

It was a great experience from start to finish at Hiley Mazda. Rey Elrosoul, our sales consultant, greeted us right off & was so helpful & knowledgeable. The manager & finance team were also great. Mazda. Rey Elrosoul, our sales consultant, greeted us right off & was so helpful & knowledgeable. The manager & finance team were also great. More

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Overall, great experience at Hiley! Overall, pretty “low pressure” sales environment. They did try to significantly low ball me on my trade-in, even after I showed them the document on Overall, pretty “low pressure” sales environment. They did try to significantly low ball me on my trade-in, even after I showed them the document on the offer from a competitor local dealer. And it took 3 trips to the “manager” before they matched it and beat the overall cost of the vehicle purchase. I was absolutely prepared and willing to walk, and let them know that. They eventually matched and got me the best deal. But for a buyer who is qualified, knowledgeable, prepared and serious - this was an unnecessary frustration and a waste of time. Car buying should not be a huge hassle or take hours of negotiation! However, everyone we dealt with was friendly, polite, informative and respectful. And the original salesman I’d been speaking with off/on for a month stayed true to his word, hustled to find the exact vehicle I wanted and delivered on his promise to get me the best deal. If you go in prepared and willing to be assertive about exactly what you want, this dealership will definitely work hard for you and with you to get you in the vehicle of your choice for a very reasonable and competitive price. And they beat the pants off of the larger dealership I had also already tried to purchase the vehicle from. The Hiley guys will hustle for you. More

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Everyone is so friendly. I do not feel any pressure when I was in the dealership. Very nice and clean everywhere and I feel very comfortable. I do not feel any pressure when I was in the dealership. Very nice and clean everywhere and I feel very comfortable. More

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Thank you Luke and Phil for an outstanding and smooth buying experience. I will definitely come back if I need another car! buying experience. I will definitely come back if I need another car! More

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I really liked the way Bruce explained me the features available and the difference between the trims and now I got cx-5 carbon edition. Thanks for the help. available and the difference between the trims and now I got cx-5 carbon edition. Thanks for the help. More

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We had a good overall experience and enjoyed working with Rey even though he was new to the job/dealer and needed to consult with others to answer many of our questions. He had a great attitude and genuinel Rey even though he was new to the job/dealer and needed to consult with others to answer many of our questions. He had a great attitude and genuinely worked to address all of our needs and questions. I am somewhat old school and would have appreciated being able to walk the lot to see the different color options instead of viewing them on the computer or waiting for Rey to bring them to the showroom for us to view. More

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Excellent customer service! Shout out to Clay, Jeremy, and Luke…these men were polite, kind, knowledgeable, and professional when helping me with my purchase of my new vehicle! Shout out to Clay, Jeremy, and Luke…these men were polite, kind, knowledgeable, and professional when helping me with my purchase of my new vehicle! Definitely recommend this dealership. More

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Good place, which was honest with me. Good place to go. Recommend to everyone to buy there Good place to go. Recommend to everyone to buy there More

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Great service from Clay as he described the benefits of car and variety of features car and variety of features More

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Amazing experience. Amongst the people that helped us were the finance manager, another sales manager and Tim. Amongst the people that helped us were the finance manager, another sales manager and Tim. More

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