Lukus Felder | Page 2

I would advise persons not buy any cars from this dealership and I will tell you. I met up on a crooked car sales man there. The price for a Santa Fae 2023 was $36, 190. I agreed with the sales man t dealership and I will tell you. I met up on a crooked car sales man there. The price for a Santa Fae 2023 was $36, 190. I agreed with the sales man that I really like this car and would love to get it. He said Ok and ran my credit. He then came back with a final bill for $45,000 +. I asked why so much money had been added to the final price and he said that it was because I was a first time buyer and it was also for registration and tag and this was a lie. So, I went to the finance office and sign the necessary documents to finance the vehicle. When I went home and I spoke to an attorney he informed that I was been ripped off by the dealership. At his instruction I went back and got a break down off the fees associated with getting the car. It was then that I discovered further irregularities. I understood that I was been charged $3,995 as MSRP for a vehicle that was not scarce in stock. Remember the car sales man didn't tell me this .He told me that the additional fees were for taxes, registration and tag and because I was a first time buyer and this was all lies. I also understood that I was been charged a $1000 dollars for gap insurance, $1004 for luxcare and a $1000 for maintenance when the car has a $100,000/ 10 year warranty. So, I had them remove the unnecessary fees from my account . The sales price listed for the vehicle was $36,190 and on the final invoice they had it listed at $38,190. They added an additional $2000 for nothing. I was promised a $2,000 rebate if I got the car. So, even the amount of money that I am required to pay for taxes is wrong . So, the entire sales invoice is loaded with inaccuracies. I am in the process of speaking to an attorney so as to get remedy for this wrong action by this company. I was told that a hard inquiry would be done on my credit report and when I checked there were three hard inquiries. My car sales man is Lucas More

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AVOID THIS PLACE BY ALL MEANS! ! I purchased a 2016 FORD EXPLORER LIMITED EDITION during the MEMORIAL DAY SALES EVENT and BARELY drove my vehicle 3,000 miles and NOW I NEED A NEW EN ! I purchased a 2016 FORD EXPLORER LIMITED EDITION during the MEMORIAL DAY SALES EVENT and BARELY drove my vehicle 3,000 miles and NOW I NEED A NEW ENGINE!! This Business is a SCAM! This Business completely takes Advantage of their customers! GREENWAY HYUNDAI ORLANDO SOLD ME A LEMON FOR A VEHICLE!! THE CUSTOMER SERVICE IS ABSOLUTELY HORRIBLE!! EVERY TIME I CALL TO SPEAK TO THE MANAGER THE EMPLOYEES HANG UP THE PHONE, OR TRANSFER YOU TO THE ANSWERING MACHINE, OR LIE AND TELL ME THAT THE MANAGER WILL GIVE ME A CALLBACK!! ALL I ASK IS FOR GREENWAY HYUNDAI ORLANDO TO DO THE RIGHT THING AND FIX MY VEHICLE PROPERLY….BECAUSE THE FORD EXPLORER THAT GREENWAY HYUNDAI ORLANDO SOLD TO ME ALREADY HAD ENGINE PROBLEMS AND THEY CLEARLY KNEW ABOUT IT!! THIS COMPANY SHOULD BE ASHAMED OF THEIR SELF FOR DOING SHADY BUSINESS TO THEIR CUSTOMERS!! More

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Tyrone was super friendly and helpful. He gave me options and helped me through the process. He gave me options and helped me through the process. More

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Worst service department ever, brought my 2023 Elantra Hybrid in for its 15k mile service, had an appointment at 11:40 am, and I didn’t pick up my car until after 5:10pm after being told it would only tak Hybrid in for its 15k mile service, had an appointment at 11:40 am, and I didn’t pick up my car until after 5:10pm after being told it would only take 2 hours. Over 4 hours to get my car serviced….for a simple oil change and 15k mile service….over 4 hours!!!!! Word of advice run, run fast like your life depends on it from this dealership and take your car to a different Hyundai dealership in the orlando area that values customers time, otherwise be prepared to wait ALL Day at this disgusting, time wasting dealership and their even more disgusting, disrespectful, pathetic, service department. I would rather have my Hyundai fall apart with the tires fall off and the engine blow up than come back to this place. I wouldn’t even send my mother to this dealership…and I hate my mother. Run as fast as you can away from this dealership. DO NOT BUY A CAR FROM THIS DEALERSHIP. More

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Great Service. I was kept informed and updated of the process and asked if I wanted any additional services I was kept informed and updated of the process and asked if I wanted any additional services More

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Awesome experience,they listened to our concerns and went the extra mile to accommodate us. I'd recommend Ervin and Chris,to anyone needing a vehicle the extra mile to accommodate us. I'd recommend Ervin and Chris,to anyone needing a vehicle More

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My experience from start to finish was great. Finance and salesman did a great job getting me in the car that I wanted. Finance and salesman did a great job getting me in the car that I wanted. More

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The staff was friendly, helpful, and quick. They made sure we were comfortable and thoroughly answered all questions. They made sure we were comfortable and thoroughly answered all questions. More

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I was quoted 1 1/2 hours to 2 hours and I was there for 3 hours. All I was getting was oil change hours. All I was getting was oil change More

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The entire staff needs training. We purchased a new Mustang from this dealership. This has been the worst service I have ever encountered. I would suggest you go to any dealership ra We purchased a new Mustang from this dealership. This has been the worst service I have ever encountered. I would suggest you go to any dealership rather than this one. Read the reviews the people are correct they are very unprofessional and very rude. Liars at best. Do not do business with this company . More

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