Lukus Felder | Page 6

Nothing but problems. Never should have brought a car here.Selling unneeded warranty selling oil change package that is free.Service dept sucks,I was told parts were ordered that never were. This is how here.Selling unneeded warranty selling oil change package that is free.Service dept sucks,I was told parts were ordered that never were. This is how they treat people that buy new cars from them. The vehicle in question is a 2021 Santa Fe. Do yourself a favor and stay as far away from this place as possible. More

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On July 25th, 2021, I purchased a 2015 Ford Fusion from your company Greenway Hyundai of Orlando, with the understanding that I was purchasing a certified vehicle with a functioning motor. On the day of pu your company Greenway Hyundai of Orlando, with the understanding that I was purchasing a certified vehicle with a functioning motor. On the day of purchasing the vehicle, Greenway Hyundai service team was very pleasant, and helpful, and ensured me that all used cars were fully inspected and certified before being sold. On August 3rd, 2021 I decided to take the car to my local Ford dealership (Paradise Ford) for an inspection due to the check engine light coming on. I was informed by Paradise Ford dealership that the car had a blown head gasket and needed to be repaired. I immediately contacted the service manager in which I was instructed to bring the vehicle in to the service department. As of to date, the vehicle has been in their service department possession since 8/4/2021 and the communication has been little to none existing. The past Thirty-three (33) days have been filled with broken promises and lies concerning repair timelines, solutions, and call backs for updates. Since 8/4/2021 my family and I have called Greenway Hyundai over forty times and only received 4 call backs with lies such as the wrong motor being ordered 8/12/2021, the motor came in, but it didn’t fit because someone ordered the wrong motor again 8/19/2021, and the motor was ordered 8/25/2021 and the car will be ready by 9/7/2021 as promised on 8/30/2021. On Friday September 3, 2021 I called and was informed that the motor had not arrived at Greenway. Greenway managers dodge phone calls, give false deadlines, and continuously lie when promising to call back with an update. I personally do not recommend purchasing a vehicle from Greenway Hyundai Orlando. More

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i would tell any one looking to buy a car from this Dealership stop do not . i have called this place so many times they just dont care. then the Gm when i wrote a Review wrote to me and said he wou Dealership stop do not . i have called this place so many times they just dont care. then the Gm when i wrote a Review wrote to me and said he would like to talk .i called to talk to him left a voice message. he never called me either/ please do not buy from them More

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i would like to tell everyone who is thinking about a new or used car do not use this Dealership, they take your money fast then when you have any kind of Problem forget about it . they gave me someone Re or used car do not use this Dealership, they take your money fast then when you have any kind of Problem forget about it . they gave me someone Registration could not get a manger to help me , we had to drive to the Dealership and get the right one . we had so many things go wrong i would not want a person to have the Experience we had More

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THEY AVOID YOUR PHONE CALLS AND LOSE PAPERWORK WHEN YOU TELL THEM YOU WANT TO CANCEL THEIR OVERPIRCED WARRANTY AND GAP INSURANCE. BEEN 3 MONTHS NOW, WILL BE CONTACTING BBB TELL THEM YOU WANT TO CANCEL THEIR OVERPIRCED WARRANTY AND GAP INSURANCE. BEEN 3 MONTHS NOW, WILL BE CONTACTING BBB More

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First of all, I'll say that Teddy appeared professional and courteous. However, the farther removed from the day of purchase I get, the more buyer's remorse I feel. I needed to buy a car because my other V and courteous. However, the farther removed from the day of purchase I get, the more buyer's remorse I feel. I needed to buy a car because my other Veloster was totaled out after a car accident a week ago. It had a manual transmission and I wanted another. After doing some research, I realized that those cars are rapidly becoming extinct. I contacted this dealership because I saw that they had a manual transmission veloster for what I thought was an exceptionally reasonable price. I received a text from Teddy regarding my inquiry. I asked him if the price of $16,814 was realistic of if that was based on a slew of discounts that I probably didn't qualify for. He was vague in response and said he'd "fight to get me discounts". I knew this was a part of the obnoxious car buying game but whatever. I then said, I'm driving 2.5 hrs out of my way to see the car and wanted a list of all fees/costs above that price outside of taxes and titles (as I had my own tag) and he said there were none. I CALLED him and asked for the breakdown and he said the total price wouldn't be much higher than the internet price that their dealership would HONOR. I realize this price seemed low for a 2020 but we also just came out of a pandemic so who knows what kind of deals there were? When we arrived, I took a test drive and noticed that there was a sticker on the door indicating that the car was tinted THAT day. Obviously a way to increase the cost of a car and I didn't ask for it. They knew I was coming to see that car. I would have been happy to tint my own windows. After the test drive, he came back to me with a price of $24k+ ....which is nowhere near the $16k with taxes and title. I get it. It's what salesmen do. We worked out a lesser amount and he made it seem like I was really putting the hurt on him but I walked in there knowing what the msrp was. My last car had all the bells and whistles, leather seats, sun/moonroof, backup cam...I used truecar.com on that purchase and my $24k sticker price was dropped to $19k plus taxes and title. I feel like the car is pretty basic and that I got hosed. I was just frustrated because we drove from south Florida to Central and repeatedly asked for transparency. I researched having hyundai build one and should have just waited. I know the deal is done. Im just kinda disgusted. I have an 822 credit score and put 7k down and feel like I should have been able to get a better interest rate than I did. I will not be referring anyone to this dealership and I'll not buy again from them. This is probably partly my fault because I should have just walked away while I could. More

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My daughter loves to go to this location. She is a college student and she really trust them there to get the right information. Great service college student and she really trust them there to get the right information. Great service More

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Excelent service at Orlando Hyundainday. Love my Elantra! I will definitely will recommend the Orlando facility to family and friends. Before buying the car I visited other dealerships. The service at Orlando I will definitely will recommend the Orlando facility to family and friends. Before buying the car I visited other dealerships. The service at Orlando was great, they did the best for me to buy my card. thank you Lukus. More

by dianaemeric Verified Customer Verified Customer

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Review Excelent lukus was great and it was easy to deal with. The staff was very curtious and the price was perfect thanks again to orlando Hyundai Excelent lukus was great and it was easy to deal with. The staff was very curtious and the price was perfect thanks again to orlando Hyundai More

by monicabarbin Verified Customer Verified Customer

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Good experience. We had a good experience. Lukus was very helpful and straight forward. Explained lease process very well. Looking forward to doing future business wit We had a good experience. Lukus was very helpful and straight forward. Explained lease process very well. Looking forward to doing future business with this dealership. More

by anecav Verified Customer Verified Customer

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