Lupe Castro
Lupe Castro at Findlay Acura

Lupe Castro

Sales

Findlay Acura

315 Auto Mall Dr
Henderson, NV 89014

4.4
7 Reviews
4.4

7 Reviews

Write a Review

Dealership Experience

1 yr, 2 mos

7 Reviews of Lupe Castro

October 25, 2025

Dealership Rating
Employee Rating

Everything from start to finish about this dealership is bad… Anybody can feel free to private message me and I will explain everything… From the Sale to me taking my car in for an oil change and coming out More

by DNAKSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Todd Cubero, Tanya Charles, Charles Clarke IV, Andrew Peppe, Dante Baguinon, Noe Garcia-Lopez , The general manager never responded to one single issue we had with this purchase after I repeatedly asked for him to contact me . And I forgot to mention

October 24, 2025

Dealership Rating
Employee Rating

Sam, Andrew, and Cruz made us feel welcomed. Very professional, knowledgeable and helpful. They went above and beyond in making sure we got the right car for us at our desired budget. More

by naranjo.heriberto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Samuel Ruhl, Matthew Almosara , Cruz finance manager

Oct 24, 2025

Findlay Acura responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

October 17, 2025

Dealership Rating
Employee Rating

Jay is tremendous to work with! I appreciate his communication and responsiveness any time I need something. More

by STEPHENBURNIAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2025

Findlay Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

October 12, 2025

Dealership Rating
Employee Rating

Car buying is not my favorite activity but there team at Findlay Acura actually made it pleasant and it went very smoothly. More

by HEYITSDEBI
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Harris Rapaport, Eldora Soares, Matthew Almosara , Jack Kalayjian

Oct 12, 2025

Findlay Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 11, 2025

Dealership Rating
Employee Rating

Amazing team. Everyone in Acura Henderson is friendly and professional.Lupe is my favorite.Highly recommend! More

by Kris Proykov
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 11, 2025

Findlay Acura responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Findlay Acura!

September 11, 2025

Dealership Rating
Employee Rating

Jay and the team @ Acura out absolutely amazing and take care of my service needs in such a timely manner. Would HIGHLY recommend them More

by TALEENSOFEE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 11, 2025

Findlay Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 09, 2025

Dealership Rating
Employee Rating

Great guy,his father raised a great man! 💪😘 Call your dad and tell him you Love him! More

by drewpeppe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Peppe

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