Luz Guzman
Luz Guzman at Star Nissan

Luz Guzman

Sales & Leasing Consultant

Star Nissan

5757 West Touhy
Niles, IL 60714

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14 Reviews
not yet
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14 Reviews

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14 Reviews of Luz Guzman

February 26, 2024

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Employee Rating

Luz Guzmán and Sherly Rivera did an awesome job. I was treated with respect and they’re very knowledgeable. More

by guttybuitron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 27, 2021

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My experience at Star Nissan was very pleasant. Though it was a bit of a wait, my sales representative was extremely helpful and ensured that I got the best possible deal. I appreciated her help and am glad More

by sunmiashleykim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 30, 2021

Star Nissan responded

Thank you for your review. We appreciate your business. We hope to provide you a very pleasant experience on your next visit also! Enjoy your Altima.

December 13, 2018

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Luz Guzman I was able to purchased a good car by Luz. She’s very professional and very helpful. If you want to look for a Nissan I would recommend luz. More

by Hung Nguyen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 18, 2018

Star Nissan responded

Hung Nguyen, thank you kindly for your feedback and review. Welcome to the Berman family!

November 06, 2018

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Employee Rating

Efficient, Helpful, and Friendly Luz Guzman and the Business Manager Eli were very professional, efficient and helpful in the purchase of my certified used vehicle. The overall experi More

by Lm12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eli Reznik, Alexsandra Draskovic

Nov 07, 2018

Star Nissan responded

Lm12, thank you kindly for your feedback and review. Welcome to the Berman family!

October 16, 2018

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Excellent experience Everyone was very nice and friendly. They were very helpful and eager to ensure we were happy with my purchase. Overall, the whole experience was grea More

by Monique123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eli Reznik

Oct 17, 2018

Star Nissan responded

Monique123, thank you kindly for your feedback and review. Welcome to the Berman family!

October 09, 2018

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Employee Rating

Drive through Stopped in and purchased a vehicle while driving across the country. Decided on the vehicle in 20 minutes but finance took over 4 hours. Could have More

by August98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 17, 2018

Star Nissan responded

Thank you for taking some time to share your experience with us, August98. We thrive on feedback like yours in order to keep bettering ourselves and enhance the experience for all our customers. That being said, we apologize for your wait and will make every effort to improve. Welcome to the Berman family!

August 24, 2018

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El mejor Me gusta mucho este dealer luz guzmaes muy amable muy servicial me gusta cómo trata los Hispano el señor Jose cadena también muy buena gente More

by Amesquitajuan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Cadena, Eli Reznik

Aug 28, 2018

Star Nissan responded

Amesquitajuan, muchisimas gracias por tu repuesta. Bienvenido a la familia de Berman!

September 14, 2017

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Great Deals In this dealer the sellers were very polite and the manager was reacheable and effective. The deal I got satisfied my expectations and the car was in More

by Placido Mena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michal Szklarczyk

Oct 20, 2017

Star Nissan responded

Placido Mena, thank you kindly for your feedback and review. Welcome to the Berman family!

June 16, 2017

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Loving Experience My experience was very friendly. I got smiles everywhere and I really recommend this dealership. I especially recommend Luz Guzman, she is very nice a More

by Carla Gutierriez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 16, 2017

Star Nissan responded

Carla Gutierriez, thank you kindly for your feedback and review. Welcome to the Berman family!

June 03, 2017

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Great bilingual sales woman! Excellent! Luz did everything possible to find me the right car that would fit my budget. Great customer service and by her being bilingual really helped me and More

by Martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 09, 2017

Star Nissan responded

Martin, thank you so much for your kind words and endorsement. We greatly appreciate you giving us a 5 star rating too. Welcome to the Berman family!

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