Lyn Whitney

HORRIBLE Scheduled an appointment a week in advance. Get there, and they do not have the parts. This is for a recall too. Didn't even seem like they cared. Scheduled an appointment a week in advance. Get there, and they do not have the parts. This is for a recall too. Didn't even seem like they cared. More

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This is in reference to the sales person Harris D. What can I say about my sales person. I have visited many dealerships while looking for a vehicle I liked but most of all was comfortable with. Many s What can I say about my sales person. I have visited many dealerships while looking for a vehicle I liked but most of all was comfortable with. Many sales person just told me what I wanted to hear just to get a sale which I can say I didn't buy anyway neither did I buy their vehicle but upon meeting with Harris D from Koons jeep in Tyson corner, I realized this was not only a professional sales person but one who listened to my needs in a vehicle and also what I desired. He took me to a few vehicles based on my needs and wants and told me exactly what the vehicle had he cost and basically he was was not trying to make a sale just truly wanted me to have a vehicle I was comfortable with. I can truly say I bought a vehicle that day without fanfare and he things I need addressed to him that needed to taken care of on the vehicle he made sure it was taken care of. I am truly a happy camper. Thanks Harria D. You are a true professional who knows his job, does right by he customer , and I appreciate that in a car sales professional such as you. My recommendation to anyone who is interested in buying a vehicle go see HArris D. of Koons jeep Tyson corner. Kudos also go out To Lynn and her team in the service department. A true professional who took care of all service needs I requested. Thanks Lynn. More

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