Volvo Cars Pioneer Valley

Excellent experience: great and accurate communication with prompt responses. The entire transaction went smoothly thanks to my salesperson, Madison. Highly recommend. with prompt responses. The entire transaction went smoothly thanks to my salesperson, Madison. Highly recommend. More

We had a great experience buying our 2021 XC60 from Jamie Fenton. We were not rushed or pressured at all! He answered all our questions before, during and after the sale. Both Jamie and Anissa stayed late Fenton. We were not rushed or pressured at all! He answered all our questions before, during and after the sale. Both Jamie and Anissa stayed late to do our paperwork due to our work schedules and we really appreciated that! We will definitely return there when the time comes for another vehicle. So far we love our 1st Volvo! More

Working with Jamie Fenton has been an absolute pleasure. He was always patient & more than willing to address my numerous questions and concerns. His approach is refreshingly non-pushy, unlike the typical He was always patient & more than willing to address my numerous questions and concerns. His approach is refreshingly non-pushy, unlike the typical car salesman stereotype, which is precisely why I kept returning to him. With his help & desire to find me the right car, I eventually purchased the perfect certified pre-owned car. The entire process was delightful and made for an excellent car buying experience. I would recommend anyone to purchase a Volvo to reach out Jamie Fenton at Volvo Cars Pioneer Valley. More

I visited a different dealership before stopping at Pioneer Volvo. The sales rep didn’t know the differences between the XC90 models and gave me incorrect information. Jamie noticed me looking at v Pioneer Volvo. The sales rep didn’t know the differences between the XC90 models and gave me incorrect information. Jamie noticed me looking at vehicles in the Certified Used car area and when I told him my spec's, he immediately provided me with an explanation on changes Volvo had made from the XC 90 Inscription I was trading in. It took very little time to find a vehicle since one was delivered to the day I stopped; a perfect match for my criteria. Jamie was extremely helpful with the process flow from my initial visit, working with me and Anissa on trade in value and financing, explaining the vehicle options, working with my insurance company regarding registration needs and finally my new vehicle registration. And he introduced me to Nicole in Service who has already helped me to understand Apple Car changes. All this is just about a week. This is a solid team. More

Recently purchased a 2024 XC60 Recharge-very smooth transaction, friendly folks and white glove service from initial inquiry to delivery. Super pleased with the car and can't say enough good things abo transaction, friendly folks and white glove service from initial inquiry to delivery. Super pleased with the car and can't say enough good things about the team including Jamie our salesperson! Would buy again from them if the opportunity arises! More

Great and timely experience ! Jamie F was super helpful and I would highly recommend this dealership Jamie F was super helpful and I would highly recommend this dealership More

We really appreciated working with Jamie - in addition to being friendly and well-informed, he was responsive with calls/emails and answered all of our questions. We traveled from out of state so his work ma being friendly and well-informed, he was responsive with calls/emails and answered all of our questions. We traveled from out of state so his work made the process mch smoother. More

Jamie Fenton was our main contact and he was highly professional, helpful and patient throughout the 3 month process of us deciding on replacing our lease. He helped narrow down the choices to only tho professional, helpful and patient throughout the 3 month process of us deciding on replacing our lease. He helped narrow down the choices to only those that were relevant for us and very flexible with us. We are very happy with the process and our new car More

Jamie made the process so easy. This is our second purchase with Jamie and we couldn't be happier. This is our second purchase with Jamie and we couldn't be happier. More

Jamie has been terrific, from the time I walked in unannounced to ask about Volvos all the way through to picking up my new car this week! He let me know when there was a similar car to test drive, an unannounced to ask about Volvos all the way through to picking up my new car this week! He let me know when there was a similar car to test drive, and once I ordered a new car, kept me updated. He answered my many questions at every stage, which was so helpful. The purchase process was very smooth and uncomplicated. Once the car arrived he spent as much time as I wanted explaining the features and helping me "program" the car the way I want. He is very knowledgeable, helpful and fun to work with! Everyone at the dealership is helpful and pleasant. More