M'Tazi Payne | Page 93

I just want to say I’m very happy with their service. I thank you I thank you More

by ljpatillo Verified Customer Verified Customer

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I purchased my titan from your dealership and always bring it there for service. Your employees are generally very friendly, courteous and try to be helpful. Unfortunately I've experienced frustration bring it there for service. Your employees are generally very friendly, courteous and try to be helpful. Unfortunately I've experienced frustration multiple times when I've had issues. I noticed bolts missing in my tailgate and some mounting brackets under my hood. I was told that it was my problem and not covered. I purchased my truck new. I did not remove them. This is a quality control issue. I reached out to one of your sales managers concerning some inconsistency in my clear coat. He provided a subcontractor contact info. That contractor refused repairs. When I brought this to the sales managers attention he showed no interest and wouldn't discuss further. I purchased the clear coat protection from Nissan. Nissan. Your subcontractors are a reflection of you. Why purchase the added protection if no one will honor the agreement? Lastly during my latest visit I learned squirrels had eaten a significant portion of my wiring. Whereas your technician was helpful and thorough. He also found the situation amusing. He especially found amusing how much he and the dealership were going to charge for repairs. This displayed a lack of professionalism. I like your dealership and most of it's staff. Improvement could be made in how customers issues are resolved. More

by sfanderson Verified Customer Verified Customer

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Professional in auto service delivery. Have used them sonce 2020. I am stuck with them for now. Have used them sonce 2020. I am stuck with them for now. More

by ALHSSANII Verified Customer Verified Customer

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Excellent timely service. Upon my unscheduled early arrival, my Rogue was serviced and thus far everything seems fine. I was not hassled by salesmen to try and purchase a new Upon my unscheduled early arrival, my Rogue was serviced and thus far everything seems fine. I was not hassled by salesmen to try and purchase a new vehicle which made me feel comfortable when I browsed the display of new Nissan vehicles in the show case area. More

by Pearline Jones Verified Customer Verified Customer

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Southern Nissan of Chesapeake have performed professionally and exceptionally for my visit this past weekend. I eas expecting to be at the shop longer than I was there, especially with the lack professionally and exceptionally for my visit this past weekend. I eas expecting to be at the shop longer than I was there, especially with the lack of a full crew working. From the customer service representative to the technician who serviced my truck, I thank you all. I even got a bonus for tires that I was thinking of purchasing. More

by Tongster Verified Customer Verified Customer

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They are always courteous and respectful, polite I love when they inspect my car they do a video so I can see what is being done I will always take my vehicle to southern Nissan for when they inspect my car they do a video so I can see what is being done I will always take my vehicle to southern Nissan for More

by LBESA1957 Verified Customer Verified Customer

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Everyone with professional kept me updated share issues with my car. I recommend this location. with my car. I recommend this location. More

by DOROTHYMAE6332 Verified Customer Verified Customer

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Ms. Payne is always very nice and easy to keep in touch with through text while I'm waiting. Service is always top notch with through text while I'm waiting. Service is always top notch More

by Kopper2006 Verified Customer Verified Customer

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Best place to get services done they are professional. No comparison with the other dealer in the are. These guys are the best.!! No comparison with the other dealer in the are. These guys are the best.!! More

by Ashwin Verified Customer Verified Customer

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I was very satisfied with the service that I received for my truck and the advice my truck and the advice More

by DJARRETT15 Verified Customer Verified Customer

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